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Business System Analyst Jobs in San Ramon, CA (NOW HIRING)

S healthcare system is in need of transformation, and we come to work each day dedicated to making ... The Business Systems Analyst (BSA) will serve as the operational anchor and triage resource for the ...

Create and maintain comprehensive system documentation, including process flows, user guides ... Analyze current business processes and identify opportunities for automation and optimization * Act ...

Job Summary The Business System Analyst performs enterprise-wide research and analysis, resulting in written recommendations for a variety of strategies and solutions based on the business software ...

Conduct system testing, validation, and user acceptance testing for new implementations and updates * Provide ongoing support and training to end-users across the organization * Monitor system ...

... system requirements. • Build Solution Design and Business process mapping with all standard and ... • Analyze user needs and recommend system and process improvements. • Support financial ...

MIS System Analyst

Fremont, CA · On-site

$75K - $95K/yr

* Analyze existing systems, business processes, and operational workflows to identify areas for improvement, optimization, and automation. * Understand the structure, policies, and procedures of AMAX ...

SAP BSA for QM/PLM

Union City, CA · On-site

$138K - $158K/yr

The Business System Analyst assesses, initiates, refines and drives appropriate business software solutions. In addition, is also responsible for communicating to and educating end users on the ...

MIS System Analyst

Fremont, CA · On-site

$75K - $95K/yr

* Analyze existing systems, business processes, and operational workflows to identify areas for improvement, optimization, and automation. * Understand the structure, policies, and procedures of AMAX ...

Showing results 21-40

Business System Analyst information

See San Ramon, CA salary details

$22

$55

$85

How much do business system analyst jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for business system analyst in San Ramon, CA is $55.31, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $65.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a business system analyst, and why are they important?

To thrive as a Business System Analyst, you need a strong background in requirements gathering, process analysis, and business acumen, usually supported by a degree in business, information systems, or a related field. Familiarity with tools such as SQL, Microsoft Visio, ERP/CRM systems, and certifications like CBAP or PMI-PBA is highly valued. Excellent communication, problem-solving, and stakeholder management skills help you bridge the gap between technical teams and business users. These competencies ensure effective system solutions that align with organizational goals and maximize operational efficiency.

How does a business system analyst typically collaborate with cross-functional teams during a project?

Business System Analysts regularly work with stakeholders from various departments, such as IT, operations, and management, to gather requirements and ensure solutions align with business goals. They act as liaisons between technical teams and business users, facilitating clear communication and translating business needs into technical specifications. This collaboration often involves leading meetings, conducting workshops, and providing ongoing support throughout the project lifecycle. Effective teamwork and communication skills are essential, as analysts must balance differing priorities and ensure all perspectives are considered in the final solution.

Is a business system analyst entry-level?

A business system analyst role is typically not entry-level; it usually requires some experience in business analysis, systems, or related fields. Entry-level positions may be available for those with relevant internships, certifications, or strong analytical skills, but most roles expect a few years of experience or a related degree. Skills in requirements gathering, process modeling, and familiarity with tools like SQL or BPMN are often necessary.

What is the difference between Business System Analyst vs Business Analyst?

AspectBusiness System AnalystBusiness Analyst
Required CredentialsBachelor's degree in IT, Business, or related field; certifications like CBAP or CCBABachelor's degree in Business, Management, or related field; certifications like CBAP or PMI-PBA
Work EnvironmentTypically in IT departments, working closely with developers and technical teamsOften in business units, working with stakeholders and management
Employer & Industry UsageUsed across IT, finance, healthcare, and technology sectorsCommon in finance, marketing, consulting, and corporate sectors

The main difference is that Business System Analysts focus more on technical systems and software solutions, working closely with IT teams, while Business Analysts concentrate on business processes and stakeholder needs. Both roles require similar certifications and often overlap, but their primary focus and work environment differ.

What is a business system analyst?

Business System Analysts are professionals who bridge the gap between business needs and technology solutions within an organization. They analyze business processes, gather requirements, and collaborate with stakeholders to design or improve information systems. Their goal is to ensure that technology solutions align with business objectives, increase efficiency, and solve organizational problems. Business System Analysts often work with IT teams, project managers, and end-users to implement effective system changes.
More about Business System Analyst jobs
What are popular job titles related to Business System Analyst jobs in San Ramon, CA? For Business System Analyst jobs in San Ramon, CA, the most frequently searched job titles are:
What cities near San Ramon, CA are hiring for Business System Analyst jobs? Cities near San Ramon, CA with the most Business System Analyst job openings:
Infographic showing various Business System Analyst job openings in San Ramon, CA as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $115,055 per year, or $55.3 per hour.

Business Systems Analyst

SmithRx

San Francisco, CA • On-site, Remote

Full-time

Posted 18 days ago


Job description

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

  • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
  • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
  • Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

The Business Systems Analyst (BSA) will serve as the operational anchor and triage resource for the Business Systems team. This individual is responsible for establishing, scaling, and managing the Jira intake queue for business system enhancements and support tickets coming from Sales, Marketing, Revenue Operations, Account Management, Customer Support, and Product/Engineering.

The ideal candidate has sharp systems-thinking abilities, SaaS tools experience, strong Salesforce administration skills, and a proven track record of triaging incoming requests, analyzing technical feasibility, defining clear acceptance criteria, and prioritizing work in an active fast-moving and agile environment.

What you will do:

  • Own the end-to-end Jira intake process, evaluating new requests, resolving ambiguity, assessing system feasibility, and routing issues efficiently to keep the Business Systems queue organized.
  • Translate loose user feedback and broad stakeholder pain points into deeply detailed, technical Jira user stories with precise acceptance criteria.
  • Execute hands-on Salesforce administration (Flows, validation rules, page layouts, user security, and data management) to implement approved ticket requests.
  • Oversee and troubleshoot integrations between Salesforce and critical third-party tooling such as Five9, Ironclad, and DocuSign.
  • Run backlog grooming and sprint planning sessions, collaborating with technical leads to balance hotfixes/bugs with long-term strategic projects.
  • Proactively manage stakeholder expectations, providing transparent updates on ticket status, SLAs, delays, and releases.
  • Build robust Salesforce reports and dashboards to give key business units real-time visibility into their processes.
  • Write clear Standard Operating Procedures (SOPs) and technical documentation so that system changes are easily understood and auditable.

What you will bring to SmithRx:

  • Bachelor's degree or equivalent experience
  • 4+ years of relevant experience
  • 2+ years of experience actively managing, triaging, and scaling Jira service desks, engineering backlogs, or similar ticketing workflows.
  • Experience configuring or maintaining third-party tools integrated with Salesforce (e.g., Five9, DocuSign, Ironclad).
  • Proven ability to quickly categorize urgent bugs, system enhancements, and general questions while identifying downstream technical impacts.
  • Ability to create reports and dashboards to support business decision-making.
  • Strong analytical and problem-solving skills, with the ability to gather and translate business requirements into technical solutions.
  • The ability to push back gracefully on stakeholders, explain complex system limitations in plain English, and bridge the gap between business needs and engineering constraints.
  • Excellent communication skills and experience collaborating with cross-functional teams.

What SmithRx Offers You:

  • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
  • Flexible Spending Benefits
  • 401(k) Retirement Savings Program
  • Short-term and long-term disability
  • Discretionary Paid Time Off
  • Paid Company Holidays
  • Wellness Benefits
  • Commuter Benefits
  • Paid Parental Leave benefits
  • Employee Assistance Program (EAP)
  • Well-stocked kitchen in office locations
  • Professional development and training opportunities

Location: U.S. Remote

Zone A includes the following locations:

  • San Francisco Bay Area - California
  • Metro New York City - Connecticut, New Jersey, New York and Pennsylvania
Zone A Pay Range
$112,200—$132,000 USD

Zone B includes the following locations:

  • California - outside of San Francisco Bay Area
  • Metro Denver / Boulder - Colorado
  • Metro District of Columbia - District of Columbia, Maryland, Virginia and West Virginia
  • Metro Boston / Cambridge - Massachusetts and New Hampshire
  • Metro Austin - Texas
  • Metro Seattle - Washington
Zone B Pay Range
$102,900—$121,000 USD

Zone C includes all other locations not listed above, including:

  • Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, South Dakota, Tennessee, Utah, Vermont, Wisconsin, Wyoming
  • Non metro Colorado, Connecticut, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Texas, Virginia, Washington, and West Virginia
Zone C Pay Range
$93,500—$110,000 USD

Compensation & Benefits

  • Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience.
  • Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k).

Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.