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Business Support Officer Jobs (NOW HIRING)

Georgia

Business Support Analyst 1

Atlanta, GA · On-site

$41K - $67K/yr

Business Support Analyst 1 Job Requisition ID: JR0000001676 Number of Openings: 1 Shift: Day ... officers within the department.This position will provide a challenging opportunity without ...

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How much do business support officer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for business support officer in the United States is $29.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $32.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a business support officer, and why are they important?

To thrive as a Business Support Officer, you need strong organizational, administrative, and problem-solving skills, often supported by a diploma or degree in business administration or a related field. Proficiency in office software suites (like Microsoft Office), database management, and sometimes knowledge of customer relationship management (CRM) systems is typically required. Excellent communication, attention to detail, and the ability to multitask are standout soft skills for this role. These skills and qualities are crucial for ensuring efficient business operations, supporting teams, and maintaining smooth workflow within an organization.

How does a business support officer typically interact with other departments within an organization?

Business Support Officers play a key role in facilitating smooth communication and workflow between departments. They often coordinate with teams such as HR, finance, and operations to ensure administrative processes run efficiently. This might include organizing meetings, managing documentation, and relaying important updates. Strong interpersonal and organizational skills are essential, as the role frequently requires balancing multiple priorities and supporting diverse teams to achieve common goals.

What is a business support officer?

Business Support Officers are administrative professionals who provide essential support to ensure the smooth operation of an organization. Their duties often include managing schedules, handling correspondence, maintaining records, assisting with reports, and supporting various departments with clerical tasks. They play a key role in improving office efficiency and supporting management and staff. Business Support Officers may also help with project coordination and customer service, depending on the organization's needs.
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Business Support Officer jobs near you
Infographic showing various Business Support Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,525 per year, or $29.1 per hour.

Client Support, Officer - State Street Investment Management

State Street Corporation

Quincy, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

State Street Investment Management, the asset management division of State Street Corporation is actively hiring a Client Support Officer. This Officer level position will report to the Client Support Manager in the corporate headquarters at the John Adams Building in Quincy.
The Client Support Officer's primary responsibility is working with our institutional clients to ensure their trading needs are addressed to the highest level of satisfaction and any issues or problems are resolved promptly and professionally. In addition to working with our external clients, the Client Support Officer will collaborate internally with various Business Units across Investment Management including the Client Coverage Group and Portfolio Management team.
The Officer needs to be dedicated, enthusiastic, solutions oriented, and demonstrate good judgment on critical issues and resolution. There is a need for the Officer to be an extension of the GIG team supporting the client's needs while adhering to process standards and procedures.
Job Responsibilities:
  • Ensure the highest quality of client satisfaction by responding to clients on general inquiries related to trade placement and settlement with SS Investment Management
  • Collaborate with internal operational and portfolio management areas to respond to client needs in a timely manner and take immediate action to address issues as they arise, escalating when appropriate
  • Maintain current client internal documentation such as Transaction Security Forms, Authorized Signers Lists, Wire Instructions, etc. in accordance with our Corporate FTTOP Policy
  • Actively and enthusiastically offer creative solutions and always find ways to improve or enhance the client experience
  • Enforce process standards and documented procedures
  • Assist manager in quality control checks
  • Conform with the 'risk' escalation chain for operational issues and suspicious transactions
  • Act as the primary escalation contact for day-to-day inquiry resolution, working with members of the Client Support Team to assist clients in a timely and accurate manner
  • Propose and implement process changes within the Client Support Team, creating job aids and hosting training sessions for the team
  • Participate in and/or lead project work related to multiple IT initiatives that impact Shareholders Services in the short, medium, and long term
  • Work closely with the Client Support Manager to perform front to end testing for various IT initiatives
  • Perform other duties as needed

Qualifications:
  • Bachelor's degree in Business, Finance, or equivalent work experience
  • Minimum 5 years in financial services
  • Work experience or demonstrated ability for exceptional time management capabilities
  • Ability to work in a complex, global, fast-paced environment and deliver solid action-oriented results quickly in a Hybrid Work Environment
  • Team player able to work effectively at all levels of an organization
  • Excellent collaborative, interpersonal, organizational, and communication skills (written and verbal) including a confident and professional telephone presence
  • Strong problem resolution and analytical skills

Salary Range:
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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About State Street

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State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1792

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