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Business Relationship Jobs (NOW HIRING)

Athene

Business Relationship Manager

West Des Moines, IA · On-site

Responsible for managing the operational relationships between Athene and the back offices of our ... Possesses deep understanding of how the KDPs do business, including the operational technology used ...

Tradebe

Business Relationship Analyst

Chicago, IL · On-site

$70K - $85K/yr

We are looking for an IT Business Relationship Analyst to act as the bridge between business and IT, helping turn business challenges into practical technology solutions. This role combines business ...

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Business Relationship information

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$31K

$104K

$171.5K

How much do business relationship jobs pay per year?

As of Sep 8, 2026, the average yearly pay for business relationship in the United States is $104,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What is a business relationship manager?

A Business Relationship Manager (BRM) is a professional who acts as a liaison between an organization and its clients, stakeholders, or business partners. Their primary role is to understand business needs, foster strong relationships, and ensure that services or products delivered align with organizational goals. BRMs work to maximize value from business partnerships, identify opportunities for improvement, and facilitate communication between different departments. They play a crucial role in strategic planning and building long-term, mutually beneficial relationships.

What are the key skills and qualifications needed to thrive as a business relationship manager, and why are they important?

To thrive as a Business Relationship Manager, you need expertise in client management, sales strategies, and a background in business or finance, often supported by a bachelor’s degree. Familiarity with CRM platforms, data analysis tools, and financial management systems is typically required. Outstanding interpersonal skills, problem-solving abilities, and strong communication are crucial for building trust and fostering long-term partnerships. These skills are vital to drive business growth, ensure client satisfaction, and maintain competitive advantage.

How does a business relationship manager typically collaborate with other departments to drive organizational success?

A Business Relationship Manager (BRM) serves as a strategic link between business units and service providers, frequently collaborating with teams such as IT, marketing, sales, and operations. They work closely with department leaders to understand business needs, communicate requirements, and ensure that solutions align with organizational goals. Effective BRMs facilitate regular meetings, manage stakeholder expectations, and help prioritize projects, often acting as mediators to resolve conflicts or clarify objectives. This cross-functional collaboration not only enhances project outcomes but also fosters a culture of transparency and partnership across the organization.

What is the difference between Business Relationship vs Account Manager?

AspectBusiness RelationshipAccount Manager
Primary FocusBuilding and maintaining strategic partnershipsManaging client accounts and sales
Required SkillsRelationship management, communication, negotiationSales, customer service, product knowledge
Work EnvironmentCorporate, B2B settings, strategic planningCustomer-facing, sales-driven, client support
CertificationsOften none, but business or relationship management certifications helpSales certifications, CRM training

While both roles involve client interaction, Business Relationship professionals focus on strategic partnerships and long-term collaboration, whereas Account Managers primarily handle sales, client retention, and day-to-day account management. Understanding these differences helps organizations assign the right roles for growth and client satisfaction.

What is the best business relationship job?

A business relationship manager is a role focused on maintaining and developing strategic partnerships between a company and its clients or partners. Success in this role requires strong communication, negotiation skills, and often certifications like CBAP or PMP. It typically involves working in corporate environments with regular interaction and collaboration across departments.

What cities are hiring for Business Relationship jobs?

Cities with the most Business Relationship job openings:

What states have the most Business Relationship jobs?

States with the most job openings for Business Relationship jobs include:

Business Relationship jobs near you
Infographic showing various Business Relationship job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $104,013 per year, or $50 per hour.

Business Relationship Manager

Inland Empire Health Plan

Rancho Cucamonga, CA • On-site

$135K - $179K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Key responsibilities

  • Act as a liaison between functional departments to track, update, and report on projects and issues.

  • Manage multiple high-complexity projects, coordinate with IT and business teams, and monitor work plans to ensure objectives are met.

  • Communicate project status, risks, and issues to executive leadership and lead relevant committees and workgroups.

Inland Empire Health Plan rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

272nd of 315 rated insurance

Job description

Overview
What you can expect!
Find joy in serving others with IEHP! We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience!
The Business Relationship Manager (BRM) is responsible for ensuring business project requests are aligned to IEHP strategic goals, initiatives, and efforts. As a liaison with IEHP business and Compliance units, the BRM is dedicated to foster productive, value-producing relationship between business and IT by aiming for customer satisfaction and understanding and relaying customer needs to the IT team. By adopting a customer-centric approach this position will assist IT Strategic Programs leadership to advance technology agenda aligning business strategy and goals. The BRM will work regulatory, statutory & strategic programs and policies in collaboration with Program Managers and IT Leadership Team. The BRM is responsible for ensuring projects, work plans, and initiatives are implemented meeting business goals and objectives.
Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.
Additional Benefits
Perks
IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.
  • CalPERS retirement
  • 457(b) option with a contribution match
  • Generous paid time off- vacation, holidays, sick
  • State of the art fitness center on-site
  • Medical Insurance with Dental and Vision
  • Paid life insurance for employees with additional options
  • Short-term, and long-term disability options
  • Pet care insurance
  • Flexible Spending Account - Health Care/Childcare
  • Wellness programs that promote a healthy work-life balance
  • Career advancement opportunities and professional development
  • Competitive salary with annual merit increase
  • Team bonus opportunities

Key Responsibilities
  1. Act as a liaison between several functional departments to ensure projects and issues are tracked, updated, and reported out. Ensure business stakeholders are appraised on program planning, implementation and/or execution status. Establish and maintain effective, positive, and productive working relationships at all levels with business and IT to ensure positive collaboration to identify, assess, and prioritize upstream and downstream impact of initiatives throughout the organization. Effectively lead large and small workgroups. Act as a liaison to the various cross functional team and ensures interdependencies are coordinated and aligned. Engage with internal and external partners to identify opportunities for collaboration and align actions and processes to maximize program impact and efficacy.
  2. Foster a technology-first approach is maintained across program strategic initiatives to support business growth plans. Understand and advocate for business and IT units, balancing the needs of our members, Providers, and business units against the capabilities and resources to drive the appropriate technology for business success and increased performance.
  3. Manage multiple large, high complexity, and high-risk issues and projects inclusive of business, regulatory, or technology deployments in coordination with IT PMO and/or business Special Project Managers. Engage with the Strategy Management department to update, track and monitor projects submitted via the Enterprise Project intake process ensuring projects are transitioned to IT for solution development and deployment. Coordinate, prepare, and monitor assigned department projects, documentation, and report outs to business stakeholders and IT leadership. Monitor ongoing work plans and initiatives to ensure that interventions are completed to mitigate risks, issues, or project scope creep. Lead workgroups to solve specific business issues in coordination with IT PMO and/or business Special Programs Managers.
  4. Measure and evaluate IT organization's program activities and outcomes in partnership with program sponsors by managing stakeholder expectations and analyzing performance metrics to ensure stakeholder satisfaction. Lead and/or engage with business partners / stakeholders in preparation of program / project materials (data, reports, and any other documentation) for presentation to key program governance groups.
  5. Lead relevant committees, project governance workgroups while actively engaging stakeholders.
  6. Effectively communicate the status of assigned projects to Executive leadership including risks, issues, barriers and recommended solutions. Coordinate and prepare documentation for standing IT Strategic Programs / leadership meetings where projects are reviewed and assessed by IT leadership.
  7. Assist the work with external vendor(s) if needed in planning and implementing specific initiatives, and to manage the term of the vendor service agreement.
  8. Provide research, reporting, analytical support, and project management in the areas of issue resolution, implementation of regulatory changes and strategic projects, and processes that are in the best interest of supported business units. Conducts data gathering and analysis to understand business strategy requirements.
  9. Capture process efficiencies developed through projects and incorporate LEAN and AGILE methodologies into project practices.
  10. Lead and/or assist with the development of Request for Proposals (RFP) for external products and/or services supporting IT Strategic Programs leadership as needed.
  11. Gather details for budgets needed and analysis for special projects or issue resolution as requested by department leadership.
  12. Perform any other duties as required to ensure Health Plan operations and department business needs are successful.

Qualifications
Education & Experience
  • Minimum of seven (7) years of Information Systems experience with a strong background in program management, program development, program evaluation, strategic planning, program operations and business acumen
  • Bachelor's degree in Computer Science, Information Management or similar technical field from an accredited institution required
    • In lieu of the required degree, a minimum of four (4) years of additional relevant work experience is required for this position. This experience is in addition to the minimum years listed in the Experience Requirements above
    • Master's degree in Finance, Accounting, Business Administration, or IT from an accredited institution preferred

Key Qualifications
  • Knowledge and proven track record of:
    • Current business practices and computing systems; IT development methodologies and operations
    • IEHP's business processes and functional landscape
    • IEHP's IT systems and operations
    • Working with Compliance teams to determine solutions to help comply with regulations, APLs etc.
    • Supporting strategic, regulatory and statutory programs and initiatives
    • Understanding of CMS and DHCS protocols and mandates
    • Program and project management and planning as well as Business process mapping
    • Complex heterogeneous technologies and the ability to synthesize new technical information into existing structures
    • Healthcare Industry and appreciation of IEHP's application landscape
  • Strong understanding of:
    • Managed Care programs
    • Ability to consume CMS APLs & other documents and translate it for the IT teams
    • Legacy / Core Healthcare Payer systems integration with internal digital assets and external systems
    • Healthcare issues, trends, and concerns
    • Conceptualizing business strategies while implementing information systems and technology strategic direction
    • New IT landscape and solutions to help align the programs to new IT landscape
  • Excellent communication, verbal and written skills, and collaborative approach
  • Strong planning, organization, critical thinking, decision-making and problem-solving skills
  • Group presentation, analytical and organizational skills
  • Build and maintain business relationships
  • Proven ability to:
    • Express action-oriented and creative approaches to IT system issues and problems
    • Present issues and challenges to IT and/or business leadership
    • Listen effectively, respond to sensitive inquiries or complaints, be flexible with an ambiguous or changing environment
    • Work with a team of professionals from various disciplines.

Start your journey towards a thriving future with IEHP and apply TODAY!
Work Model Location
This position is on a hybrid work schedule. (Monday & Friday - remote, Tuesday - Thursday onsite in Rancho Cucamonga, CA)
Pay Range
USD $135,200.00 - USD $179,129.60 /Yr.

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