Business Readiness Analyst Jobs (NOW HIRING)

• Gather, analyze and document business requirements from business stakeholders and related business functions

• Translate business needs into clear functional requirements, process descriptions and user stories

• Ensure that requirements are complete, consistent, understandable and aligned with the overall OneShop rollout objectives

• Coordinate and align requirements across B2C Portfolio & Go-To-Market, B2C Omnichannel, IT, Security, Operations, Finance and other relevant departments

• Act as an interface between business stakeholders, technical teams and project management

• Facilitate requirements workshops, stakeholder meetings and alignment sessions

• Support the prioritization and validation of business requirements

• Assist in defining acceptance criteria and supporting test-case preparation

• Support functional testing, user acceptance testing and business validation activities

• Coordinate business readiness activities for the OneShop rollout

• Identify business-related dependencies, risks, gaps and open topics

• Drive the clarification and resolution of open issues with relevant stakeholders

• Track requirements, decisions and action items throughout the project lifecycle

• Support change-management and communication activities related to the rollout

• Ensure that business processes, responsibilities and operational impacts are clearly understood

• Contribute to the preparation of rollout plans, readiness assessments and decision documents

• Maintain structured and transparent project documentation

• Support continuous improvement of business-analysis and requirements-management processes

• Several years of professional experience as a Business Analyst, Requirements Engineer, Business Consultant or in a comparable role

• Proven experience in gathering, analyzing and documenting business requirements

• Strong experience in translating business needs into functional requirements and user stories

• Good understanding of requirements-management methods and business-analysis practices

• Experience in supporting digital transformation, e-commerce, omnichannel or rollout projects

• Experience in working with business stakeholders, IT teams and cross-functional departments

• Strong workshop facilitation and moderation skills

• Experience in stakeholder alignment and management of complex dependencies

• Knowledge of testing processes, user acceptance testing and business-readiness activities

• Ability to identify risks, gaps and open topics and drive their resolution

• Structured, analytical and solution-oriented way of working

• Strong organizational and prioritization skills

• High level of attention to detail and documentation quality

• Ability to work independently in a fast-paced transformation environment

• Strong communication and collaboration skills

• Very good written and spoken English skills

• Experience in the telecommunications sector

• Experience with e-commerce platforms, webshop rollouts or omnichannel environments

• Experience with B2C Portfolio, Go-To-Market or digital sales processes

• Knowledge of OneShop or comparable digital-commerce platforms

• Experience with Jira, Confluence or comparable requirements-management tools

• Knowledge of agile methodologies such as Scrum or Kanban

• Experience with process modelling and documentation tools

• Experience in international and interdisciplinary project environments

• Knowledge of security, finance, operations or compliance-related requirements

• German language skills

• Participation in a long-term digital transformation and OneShop rollout project

• A central role at the interface between business and IT

• Collaboration with stakeholders from multiple business and technical departments

• High level of responsibility and opportunities to shape business processes and requirements

• An international project environment

• The opportunity to actively support business readiness and rollout activities

• Hybrid working model with 2 days per week on site in Vienna

• Long-term project perspective with an option for extension

Please send us your current CV, including your availability and rate expectations. We look forward to hearing from you.