Business Process Services Jobs in Rochester, MI (NOW HIRING)

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Duties & Responsibilities

• Lead complex initiatives and projects from discovery through implementation.
• Partner with Product Owners, Product Managers, Operations, Risk, Compliance, and Technology teams.
• Elicit, analyze, and document business and functional requirements.
• Translate business needs into user stories, acceptance criteria, process flows, and system requirements.
• Identify impacts to BOL, Bank Admin, back-end services, vendor integrations, and downstream systems.
• Analyze existing business processes and recommend procedural or technical improvements.
• Evaluate solution options and identify impacts across BOL capabilities.
• Support architecture and development teams during design and implementation.
• Ensure solutions satisfy business objectives and regulatory requirements.
• Serve as the liaison between business units, technology teams, vendors, and operational groups.
• Facilitate requirement workshops and design reviews.
• Communicate project status, risks, dependencies, and implementation impacts.
• Testing & Release Support
• Review test scenarios and test coverage.
• Support UAT planning and defect triage.
• Validate requirements traceability through implementation.
• Develop operational procedures, business process documentation, and job aids.
• Create reports and analysis for leadership and stakeholders.
• Ensure compliance with SDLC, audit, risk, and regulatory requirements.
• Maintain system and process knowledge for supported applications.
• Production Support & Continuous Improvement
• Analyze production incidents and root causes.
• Recommend process improvements and automation opportunities.
• Support ongoing modernization initiatives and digital transformation efforts.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Basic Qualifications

• Bachelor's degree in information systems, Computer Science, Business Administration, or related field.
• Minimum 5 years of Business Analyst, Systems Analyst, Product Analyst, or related experience.
• Experience gathering and documenting business and functional requirements.
• Strong understanding of SDLC and Agile methodologies.
• Experience working with business and technology stakeholders.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience with requirements management, process mapping, and testing support.
• Ability to manage multiple initiatives simultaneously.

Preferred Qualifications

• Experience with digital banking or treasury management platforms.
• Experience with Azure DevOps (ADO), Jira, or similar Agile tools.
• Experience writing user stories and acceptance criteria.
• Understanding of API integrations and service-oriented architectures.
• Knowledge of banking regulations, security, audit, and compliance requirements.
• Experience supporting vendor integrations and third-party products.
• Experience with large-scale modernization or digital transformation initiatives.

Exempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)

Workplace Type:

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range:

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.