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Business Process Mapping Jobs in Ohio (NOW HIRING)

Familiarity with transformation approaches including exposure to re-engineering, Business Process Mapping, design techniques. * Work closely with internal solutions team, technology teams and client ...

Business Systems Analyst

Strongsville, OH

$52K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Business Systems Analyst within PNC's SRC organization, you will be based in Pittsburgh, PA ... Facilitate change impact assessments, workflow analysis, and process mapping activities to evaluate ...

Business Systems Analyst

Columbus, OH · On-site

$52K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Business Systems Analyst within PNC's SRC organization, you will be based in Pittsburgh, PA ... Facilitate change impact assessments, workflow analysis, and process mapping activities to evaluate ...

Showing results 21-40

Business Process Mapping information

What is business process mapping?

A Business Process Mapping job involves analyzing, documenting, and optimizing workflows within an organization. Professionals in this role use visual tools like flowcharts or diagrams to represent business processes, helping improve efficiency and identify areas for improvement. They work closely with stakeholders to streamline operations, reduce redundancies, and enhance overall performance. This role requires strong analytical skills, attention to detail, and proficiency in process modeling tools.

What does a typical day look like for someone working in business process mapping?

A typical day in Business Process Mapping involves meeting with various department stakeholders to understand their workflows, documenting existing business processes, and using mapping tools to visualize these processes for analysis. You’ll often identify areas for process improvement and work collaboratively with cross-functional teams to propose and implement solutions. The role may include leading workshops, managing project timelines, and presenting findings to leadership. This dynamic environment offers a blend of independent analysis and team collaboration, making every day a mix of investigative work and strategic problem-solving.

What are the key skills and qualifications needed to thrive in business process mapping, and why are they important?

To excel in Business Process Mapping, you need strong analytical skills, attention to detail, and a background in business analysis or process improvement, often supported by a relevant degree or certification. Expertise with process mapping tools such as Microsoft Visio, Lucidchart, or BPMN software, as well as familiarity with Lean, Six Sigma, or similar methodologies, is highly valuable. Exceptional communication, problem-solving abilities, and stakeholder management skills set top performers apart in this role. These competencies are critical for accurately documenting workflows, identifying inefficiencies, and facilitating effective organizational change.

Is business process mapping a good career?

Business process mapping is a valuable skill for roles focused on analyzing and improving organizational workflows. It often involves using tools like flowcharts and process modeling software and can lead to careers in process improvement, operations, or consulting. The field offers opportunities for certification and professional development, with demand driven by organizations seeking efficiency enhancements.
Infographic showing various Business Process Mapping job openings in Ohio as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Sr. Analyst, Process Enablement - Supply Chain

Vertiv Co

Westerville, OH • On-site

Full-time

Posted 26 days ago


Vertiv rating

6.8

Company rating: 6.8 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

368th of 490 rated machine equipment manufacturers


Job description

POSITION SUMMARY

  • Sr. Analyst, Process Enablement - Supply Chain provide expertise and structured support for supply chain business processes, ensuring accurate issue triage, process guidance, and effective adoption of global templates and procedures. Act as a dedicated super user for supply chain end-to-end processes, providing functional clarification, performing issue triage, and supporting user enablement activities. This position reports to Manager, Process Enablement. 

RESPONSIBILITIES

  • Supports supply chain-specific Oracle EBS modules including Order Management & Shipping (ONT), Sourcing & Purchasing (PR/PO), Advanced Quoting & Pricing (ADV QP), Project Manufacturing (MFG), Project Management (MGT), Oracle Time & Labor (OTL), Billing (BILL), and HRMS.
  • Owns resolution of service module-specific issues from initial triage through escalation. 
  • Documents business requirements and assesses process impacts related to service processes. 
  • Provides updates on solution design, implemented fixes, and functionally resolved tickets.
  • Interfaces with supply chain business functions, Business Process Enablement Lead, and Training & Knowledge Coordinator on the business side. 
  • Escalates unresolved issues to ERP Second Level Support on the IT side.
  • Performs structured functional triage before ticket creation, including issue validation, scenario replication, and preliminary root-cause categorization for supply chain-specific processes. 
  • Handles module-specific user queries and functional triage across Order Management, Purchasing, Quoting, and related modules.
  • Advises Business Process Enablement Lead and Training & Knowledge Coordinator on recurring issues and knowledge gaps within service modules. 
  • Reduces avoidable tickets by providing immediate clarification and hands-on guidance to users.
  • Oracle EBS (ONT, PR/PO, ADV QP, Project MFG, Project MGT, OTL, BILL, HRMS), ServiceNow, SharePoint, process mapping, transaction flow analysis, and exception handling methodologies.

QUALIFICATIONS

  • Bachelor's degree in Business Administration, Accounting, Finance, Economics, Engineering, Marketing, IT, Computer Science, or related discipline.
  • 2-4 years in Oracle EBS functional support or business process enablement. 
  • Experience in handling module-specific user queries and functional triage. 
  • Exposure to Oracle EBS module workflows and business process operations in a field services or aftermarket services environment.
  • Strong written and verbal communication skills in English; other languages are a plus.
  • Ability to provide clear process guidance to business users and document business requirements effectively for ERP delivery teams.
  • Analytical thinking and problem-solving skills. 
  • Ability to perform root-cause categorization, identify recurring issue patterns, and assess process impacts.
  • Deep functional knowledge of Oracle EBS supply chain modules (ONT, PR/PO, ADV QP, Project MFG, Project MGT, OTL, BILL, HRMS). 
  • Proficiency in process mapping, transaction flows, and exception handling. 
  • Experience with formalization of module-specific business requirements.

PHYSICAL & ENVIRONMENTAL DEMANDS

  • No special physical requirements.

TRAVEL REQUIREMENTS

  • 10% travel required.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPLES:  Safety.  Integrity. Respect.  Teamwork.  Inclusion.

OUR STRATEGIC PRIORITIES

  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength

OUR BEHAVIORS

  • Own It
  • Act With Urgency
  • Foster a Customer-First Mindset
  • Think Big and Execute
  • Lead by Example
  • Drive Continuous Improvement
  • Learn and Seek Out Development

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs.  Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

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