Business Process Documentation Writer Jobs (NOW HIRING)

Description

BPR Specialist - Basic (Business Process Reengineering Specialist - Basic)

Work Location: Remote

Employment Type: Full-Time (W2)

Clearance Requirement: Must be able to obtain IT-III (or higher)

Position Summary

Trust Consulting Services, Inc. is seeking a Business Process Reengineering (BPR) Specialist - Basic to support a federal government client. This role supports business process reengineering and continuous process improvement initiatives by assisting with process analysis, documentation, stakeholder engagement, and development of process improvement recommendations. The BPR Specialist collaborates with project managers, business analysts, functional leads, and government stakeholders to support project execution and business process optimization in a federal environment.

Key Duties & Responsibilities

- Support business process analysis by gathering information through interviews, workshops, and document reviews.

- Develop and maintain process maps (current state / future state) using Visio or equivalent tools; draft process narratives and workflow documentation.

- Support requirements gathering and documentation of business needs, assumptions, constraints, and process impacts.

- Collect, organize, and analyze process-related data to support findings and improvement recommendations.

- Support process and data mining activities by assisting with data collection, validation, and interpretation of insights from process mining tools (e.g., Celonis), as applicable.

- Identify gaps, bottlenecks, redundancies, and opportunities for standardization/automation; support development of process improvement recommendations.

- Participate in stakeholder meetings; capture decisions, risks/issues, and action items; support follow-up coordination.

- Support project execution activities (status inputs, deliverable reviews, and cross-team coordination).

- Support work in Agile project environments by assisting with documentation aligned to Agile delivery (e.g., user stories and acceptance criteria support), as applicable.

- Provide support to ERP modernization efforts (e.g., SAP S/4HANA) by assisting with process documentation and change impact inputs, as applicable.

- Perform other duties as assigned.

Requirements

Minimum Qualifications

- Bachelor's degree required (business, information systems, public administration, engineering, or related field).

- Minimum four (4) years of relevant experience supporting business process analysis, process documentation, requirements support, or continuous improvement initiatives (including federal consulting or government environments).

- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and ability to produce clear documentation and briefing materials.

- Experience creating process documentation using Visio or equivalent process mapping tools.

- Strong written and verbal communication skills; ability to engage professionally with diverse stakeholders.

- Must be able to obtain and maintain IT-III (or higher) clearance/credentials as required.

Preferred Qualifications

- Experience supporting federal clients and/or government programs.

- Familiarity with Agile delivery concepts (Scrum/Kanban) and working on cross-functional teams.

- Exposure to ERP environments or modernization programs (e.g., SAP S/4HANA).

- Familiarity with process mining/data mining tools (e.g., Celonis) for identifying bottlenecks, variants, and improvement opportunities.

Knowledge, Skills, and Abilities (KSAs)

- Business process modeling and documentation (process maps, workflows, narratives).

- Analytical thinking, problem-solving, and attention to detail.

- Requirements elicitation support and strong documentation skills.

- Ability to synthesize information from multiple sources into clear deliverables.

- Professional communication and stakeholder engagement skills.

- Proficiency with MS Office; proficiency with Visio or equivalent.

- Familiarity with project delivery methodologies (Agile and/or traditional).

Pay Rate

$100,000 - $110,000/ Annually

Benefits

Eligible employees may enroll in the available medical, dental, and vision coverage plans. Trust also offers a 401K plan in addition to voluntary Life, Accident, Short-Term Disability and long-term disability coverages. 

About Trust Consulting Services

Trust Consulting Services, Inc. is a certified SDVOSB company specializing in Information Technology Products & Services, Business Strategy Solutions, Facilities Management, Physical Security, and Strategic Intelligence Services in support of state, local and federal agencies. Our core values - Innovation, Trust, Results, and Client-Centricity are the foundations of Trust. These values guide our decisions and ensure we deliver exceptional service that helps our clients succeed in the digital age. All qualified applicants are welcomed and encouraged to apply.