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Business Process Associate Jobs in Surrey, BC (NOW HIRING)

Td

Customer Experience Associate

Port Moody, BC · On-site

CA$22.50 - CA$28.33/hr

... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...

Td

Customer Experience Associate

Vancouver, BC · On-site

CA$22.50 - CA$28.33/hr

... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...

Vancity

Director, Talent Acquisition

Vancouver, BC · Hybrid

Owning Business Process oversight for Talent Technology, working collaboratively with HRIS and HR ... Associate program * Creating processes to stimulate internal movement of talent, with a goal to ...

Columbia Sportswear

Part Time Associate

Tsawwassen, BC · On-site

CA$18.50/hr

... business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates ...

Smith + Andersen

Associate

Burnaby, BC · Hybrid

CA$110K - CA$140K/yr

Works with the Business Development and Proposals group to respond to proposals. Actively writes ... Develops and/or improves processes and procedures for Project Management to improve efficiency.

Best Buy Canada

Retail Associate (Part Time)

Vancouver, BC

CA$18.25 - CA$21.45/hr

As a retail associate , you will keep our store looking great and process our customers' purchases ... Flexible schedules as per business needs * Supportive leaders who care about you and your wellbeing

Raymond James Ltd.

Trust Support Associate

Vancouver, BC · On-site

CA$55K - CA$63K/yr

Support timely execution of risk and compliance processes to ensure safeguarding of assets ... business; * Commitment to maintaining excellence in service standards to foster credibility and ...

Aritzia

Retail Associate - Coquitlam

Coquitlam, BC · On-site

$30/hr

Prepare the product to be processed * Efficiently and accurately process transactions * Package ... A commitment to learn and apply Aritzia's Values and Business and People Leadership principles

Aritzia

Retail Associate - Richmond

Richmond, BC · On-site

$30/hr

Prepare the product to be processed * Efficiently and accurately process transactions * Package ... A commitment to learn and apply Aritzia's Values and Business and People Leadership principles

Aritzia

Retail Associate - McArthurGlen

Richmond, BC

$30/hr

Prepare the product to be processed * Efficiently and accurately process transactions * Package ... A commitment to learn and apply Aritzia's Values and Business and People Leadership principles

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All JobsBusiness Process Associate JobsBusiness Process Associate Jobs in Surrey, BC

Business Process Associate information

See Surrey, BC salary details

$5

$22

$29

How much do business process associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for business process associate in Surrey, BC is $22.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.64 and $28.16 per hour, depending on experience, location, and employer.

What are the typical challenges faced by a business process associate when working with cross-functional teams?

Business Process Associates often collaborate with multiple departments to map and improve workflows, which can present challenges such as differing priorities, communication barriers, and varying levels of process understanding. Navigating these challenges requires strong interpersonal skills, the ability to facilitate discussions, and a proactive approach to resolving misunderstandings. Successful Business Process Associates use data-driven analysis and clear documentation to align teams and drive process improvements, ensuring that everyone is working toward common organizational goals.

What is the difference between Business Process Associate vs Business Analyst?

AspectBusiness Process AssociateBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, finance, or related area; certifications like CBAP are common
Work EnvironmentOffice setting, supporting process improvements and data entryOffice environment, analyzing business needs and recommending solutions
Employer & Industry UsageUsed across industries for operational support rolesCommon in consulting, finance, and IT sectors for strategic analysis
Search & Comparison IntentUnderstanding operational roles and entry-level positionsComparing analytical roles and strategic responsibilities

The Business Process Associate focuses on supporting and improving operational workflows, often handling data entry and process documentation. In contrast, a Business Analyst analyzes business needs, gathers requirements, and recommends solutions for process improvements. While both roles require similar educational backgrounds, Business Analysts typically have more strategic responsibilities and may require additional certifications.

What are the key skills and qualifications needed to thrive as a business process associate, and why are they important?

To thrive as a Business Process Associate, you need analytical thinking, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with process mapping tools, workflow management systems, and proficiency in Microsoft Office Suite or similar software is typically required. Strong communication, problem-solving, and collaboration skills help you stand out in supporting process improvements and working with cross-functional teams. These competencies are crucial for efficiently analyzing, documenting, and optimizing business processes, ultimately driving organizational efficiency and effectiveness.

What is a business process associate?

A business process associate is responsible for helping to identify inefficiencies in operations and developing solutions. Depending on the company for which you work, your job duties may include evaluating initiatives related to software or systems implementation, identifying bottlenecks, and ensuring that departments comply with policies and procedures. Qualifications for this career include a few years of experience in quality assurance and process improvement as well as specialized skills, such as analytical problem-solving, attention to detail, and computer literacy. A bachelor’s degree in business management, finance, or a related subject is necessary. Some business process associates have advanced degrees, such as an MBA.

More about Business Process Associate jobs
What job categories do people searching Business Process Associate jobs in Surrey, BC look for? The top searched job categories for Business Process Associate jobs in Surrey, BC are:
What cities near Surrey, BC are hiring for Business Process Associate jobs? Cities near Surrey, BC with the most Business Process Associate job openings:
Business Process Associate jobs near you
Infographic showing various Business Process Associate job openings in Surrey, BC as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $47,802 per year, or $23 per hour.

Customer Experience Associate

Td

Port Moody, BC • On-site

CA$22.50 - CA$28.33/hr

Part-time

Posted 18 days ago

Job description

Work Location:

Port Moody, British Columbia, Canada

Hours:

15

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and servicestorefer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute withSpeed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position ofaCustomerExperience Associate.We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role,you will:

  • Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

  • Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

  • Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

  • Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

  • Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

  • Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

  • Assist the team by respecting coworkers, staying dedicated, and keeping everyoneup-to-dateon the status of routine activities

  • Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

  • High School diploma and/or 1+ years of relevant experience

  • Undergraduate degree or equivalent is an asset.

  • Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

  • Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

  • A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

  • A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.


Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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