Process Quality Leader
Cornelia, GA · On-site
Oversees a team of Business Process Quality associates and trains them on the latest product standards and processes. Responsible for managing operational aspects of their team (e.g., workflow ...
Cornelia, GA · On-site
Oversees a team of Business Process Quality associates and trains them on the latest product standards and processes. Responsible for managing operational aspects of their team (e.g., workflow ...
Cornelia, GA · On-site
Oversees a team of Business Process Quality associates and trains them on the latest product standards and processes. Responsible for managing operational aspects of their team (e.g., workflow ...
Cornelia, GA · On-site
Oversees a team of Business Process Quality associates and trains them on the latest product standards and processes. Responsible for managing operational aspects of their team (e.g., workflow ...
Cornelia, GA · On-site
Oversees a team of Business Process Quality associates and trains them on the latest product standards and processes. Responsible for managing operational aspects of their team (e.g., workflow ...
Cornelia, GA · On-site
Oversees a team of Business Process Quality associates and trains them on the latest product standards and processes. Responsible for managing operational aspects of their team (e.g., workflow ...
Cornelia, GA · On-site
Oversees a team of Business Process Quality associates and trains them on the latest product standards and processes. Responsible for managing operational aspects of their team (e.g., workflow ...
Athens, GA · On-site
Oversees a team of Business Process Quality associates and trains them on the latest product standards and processes. Responsible for managing operational aspects of their team (e.g., workflow ...
Athens, GA · On-site
Oversees a team of Business Process Quality associates and trains them on the latest product standards and processes. Responsible for managing operational aspects of their team (e.g., workflow ...
Athens, GA · On-site
Oversees a team of Business Process Quality associates and trains them on the latest product standards and processes. Responsible for managing operational aspects of their team (e.g., workflow ...
Athens, GA · On-site
Oversees a team of Business Process Quality associates and trains them on the latest product standards and processes. Responsible for managing operational aspects of their team (e.g., workflow ...
R10093082 Business Operations Analyst (Open) Location: Lawrenceville, GA - Sever Rd - Cust ... process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a ...
R10093082 Business Operations Analyst (Open) Location: Lawrenceville, GA - Sever Rd - Cust ... process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a ...
Bethlehem, GA · On-site
$14 - $16/hr
Sales Associate The Sales Associate delivers a positive customer experience by providing excellent ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
New
Bethlehem, GA · On-site
$14 - $16/hr
Sales Associate The Sales Associate delivers a positive customer experience by providing excellent ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
New
Athens, GA · On-site
$14.50 - $16.75/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Athens, GA · On-site
$14.50 - $16.75/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
$13.25 - $15.25/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
$13.25 - $15.25/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Bethlehem, GA · On-site
$14 - $16/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Bethlehem, GA · On-site
$14 - $16/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Cumming, GA · On-site
$13.50 - $15.50/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Cumming, GA · On-site
$13.50 - $15.50/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Athens, GA · On-site
$14.50 - $16.75/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Athens, GA · On-site
$14.50 - $16.75/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Athens, GA · On-site
$13 - $15/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Athens, GA · On-site
$13 - $15/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Cumming, GA · On-site
$13.50 - $15.50/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Cumming, GA · On-site
$13.50 - $15.50/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Winder, GA · On-site
$13.25 - $15.25/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Winder, GA · On-site
$13.25 - $15.25/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Cornelia, GA · On-site
$12.75 - $14.75/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Cornelia, GA · On-site
$12.75 - $14.75/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
$12.75 - $14.75/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
$12.75 - $14.75/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Cornelia, GA · On-site
$12.75 - $14.75/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Cornelia, GA · On-site
$12.75 - $14.75/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Winder, GA · On-site
$13.25 - $15.25/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Winder, GA · On-site
$13.25 - $15.25/hr
The Sales Associate delivers a positive customer experience by providing excellent service through ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Gainesville, GA · On-site
$14 - $16/hr
The Selling Flex Associate delivers a positive customer experience by providing excellent service ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
Gainesville, GA · On-site
$14 - $16/hr
The Selling Flex Associate delivers a positive customer experience by providing excellent service ... Build genuine relationships with customers to foster loyalty and repeat business. * Process ...
$19.13 - $20.44
4% of jobs
$20.44 - $21.74
3% of jobs
$21.74 - $23.05
1% of jobs
$23.05 - $24.35
1% of jobs
$24.35 - $25.66
10% of jobs
$25.66 - $26.96
5% of jobs
$26.99 is the 25th percentile. Wages below this are outliers.
$26.96 - $28.27
11% of jobs
The median wage is $29.52 / hr.
$28.27 - $29.57
15% of jobs
$29.57 - $30.87
15% of jobs
$31.75 is the 75th percentile. Wages above this are outliers.
$30.87 - $32.18
14% of jobs
$32.18 - $33.48
20% of jobs
$19
$29
$33
| Aspect | Business Process Associate | Business Analyst |
|---|---|---|
| Required Credentials | Typically a bachelor's degree in business, management, or related field | Usually a bachelor's degree in business, finance, or related area; certifications like CBAP are common |
| Work Environment | Office setting, supporting process improvements and data entry | Office environment, analyzing business needs and recommending solutions |
| Employer & Industry Usage | Used across industries for operational support roles | Common in consulting, finance, and IT sectors for strategic analysis |
| Search & Comparison Intent | Understanding operational roles and entry-level positions | Comparing analytical roles and strategic responsibilities |
The Business Process Associate focuses on supporting and improving operational workflows, often handling data entry and process documentation. In contrast, a Business Analyst analyzes business needs, gathers requirements, and recommends solutions for process improvements. While both roles require similar educational backgrounds, Business Analysts typically have more strategic responsibilities and may require additional certifications.
A business process associate is responsible for helping to identify inefficiencies in operations and developing solutions. Depending on the company for which you work, your job duties may include evaluating initiatives related to software or systems implementation, identifying bottlenecks, and ensuring that departments comply with policies and procedures. Qualifications for this career include a few years of experience in quality assurance and process improvement as well as specialized skills, such as analytical problem-solving, attention to detail, and computer literacy. A bachelor’s degree in business management, finance, or a related subject is necessary. Some business process associates have advanced degrees, such as an MBA.

Full-time
Retirement, PTO
Posted 4 days ago
8.3
Based on 112 frontline employees who took The Breakroom Quiz
25th of 86 rated pharmaceutical
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
QualityJob Sub Function:
Business Process QualityJob Category:
People LeaderAll Job Posting Locations:
Athens, Georgia, United States of America, Cornelia, Georgia, United States of AmericaJob Description:
Job Description Summary:
We are searching for the best talent for the Process Quality Leader located in Cornelia and Athens, Georgia.
Purpose:
the Process Quality Leader will Supervises individual contributors and/or Supervisors, and is accountable for conducting effective performance management.
Evaluates existing processes, analyzes implemented changes, and recommends adjustments to workflows, schedules, or other processes.
Executes and coordinates studies aimed at improving product quality, efficiency, and reliability.
Certifies internal quality audits and provides reports on quality metrics to the other members of the Quality and management teams.
Oversees a team of Business Process Quality associates and trains them on the latest product standards and processes.
Responsible for managing operational aspects of their team (e.g., workflow, performance, and compliance), as well as ensuring achievement of team goals within expected standards.
Understands and applies Johnson & Johnson's Credo and Leadership Imperatives in day-to-day interactions with team.
You will be responsible for:
Supervises individual contributors and/or Supervisors, and is accountable for conducting effective performance management.
Coordinates processes and assignments for supervisors and individual contributors to achieve Manufacturing Process Improvement goals.
Coaches less experienced staff on how to align metrics and operational areas of focus to drive profitability and best-in-class service delivery.
Advises on identifying and implementing cost saving measures to drive profit optimization and operational efficiencies.
Guides team on policies and procedures to ensure compliance and achievement of the organization's objectives for the Manufacturing Process Improvement area.
Responsible for managing operational aspects of their team (e.g., workflow, performance, and compliance), as well as ensuring achievement of team goals within expected standards.
Understands and applies Johnson & Johnson's Credo and Leadership Imperatives in day-to-day interactions with team.
Under the direction of the Business Unit Manager, the PQL provides technical leadership towards the Identification of the causes for non-conformances and process' failures, and for the implementation of the remedial, corrective and preventative actions thus assuring process performance and compliance against Ethicon's QSR, GMP, and ISO requirements for the entire Business Unit manufacturing process.
Reviews and analyses quality trends with the manufacturing team. Considering the quality trends provides direction in terms of setting work priorities for process enhancement.
Provides guidance to manufacturing supervisors to ensure the effective in-depth investigations are performed.
Provides leadership and guidance to cross functional, multilevel technical teams to assure causes of non-conformance are identified and understood and that sound corrective/preventive actions are implemented. Evaluation of the implemented corrective and preventive actions against trends to assess effectiveness of the same.
Leads investigations of the negative trends and in alignment with the Process Engineer and the Manufacturing Manager, facilities the implementation process.
Analysis of data and based on the trends recommends actions for process, equipment and system improvement.
Writes procedures, protocols and any other Documentation needed for the enhancement of processes and systems.
Provides training and education to the manufacturing team on tools for process evaluation and enhancement. (Analytical trouble shooting, FMEA, statistical concept application and QSR/ISO requirements.
May lead a number of CAPA and should recommend CAPA's based on negative trends.
Handles, prepares data and present product escalation investigations (PRE's), near misses and QRB.
Leads in-process investigations with multifunction team to determine root causes and provides recommendations for corrections on preventive actions.
Handles preliminary investigations of product complaints, analysis, trends and recommendations or leads corrective/preventative actions.
Provides technical supervision to multilevel, cross functional teams. Provides supervision to technical professionals such as College Recruits, Coops or Supervisors that are assigned to work on projects related to process enhancement initiatives. Comply with all environmental, safety and occupational health policies (i.e., ISO14001 & OSHAS 18001). Responsible for communicating business related issues or opportunities to next management level
Responsible for following all Company guidelines related to Health, Safety and Environmental practices as applicable.
For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable
Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures Performs other duties assigned as needed.
Qualifications / Requirements:
Bachelor Degree in Engineering or Science is required. Master's Degree preferred.
A minimum of five (5) years of experience in the QSR/ISO required-regulated medical device operation preferred.
Experience in a quality role within the manufacturing industry preferred.
Advanced computer skills (Microsoft Office) and use of software application (s) are required.
Must have thorough knowledge in QSR, GMP, ISO, knowledge in applied statistics and failure mode analysis techniques.
Proficient in the preparation of technical reports and presentations.
Strong communication and interpersonal skills.
Requires good negotiation skills. Entails heavy interaction with technical peers and manufacturing associates, in operations in the mainland.
Position requires leadership skills, teamwork, initiative, creativity, assertiveness, attention to detail and effective interpersonal skills.
May requires working/visiting all three shifts of the operation and working irregular hours.
Will require sitting for extended periods of time, writing reports on the computer.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Business Process Management (BPM), Business Requirements Analysis, Business Savvy, Compliance Management, Developing Others, Fact-Based Decision Making, Inclusive Leadership, ISO 9001, Leadership, Process Optimization, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Standard Operating Procedure (SOP), Strategic Thinking, Tactical Thinking, Team ManagementThe anticipated base pay range for this position is :
$94,000.00 - $151,800.00Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).Get the full story on Breakroom