Act as a strategic business partner to divisional and site leaders by understanding their unique ... Actively participate in continual strategic planning process to identify such projects, then create ...
Act as a strategic business partner to divisional and site leaders by understanding their unique ... Actively participate in continual strategic planning process to identify such projects, then create ...
Customer Experience Associate
Vancouver, BC · On-site
CA$21.50 - CA$27.05/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
Vancouver, BC · On-site
CA$21.50 - CA$27.05/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
Surrey, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... business processes in a timely and accurate manner Connect personally with customers to advise them ...
Customer Experience Associate
Surrey, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... business processes in a timely and accurate manner Connect personally with customers to advise them ...
Customer Experience Associate
Surrey, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... business processes in a timely and accurate manner Connect personally with customers to advise them ...
Customer Experience Associate
Surrey, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... business processes in a timely and accurate manner Connect personally with customers to advise them ...
Customer Experience Associate
Burnaby, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... business processes in a timely and accurate manner Connect personally with customers to advise them ...
Customer Experience Associate
Burnaby, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... business processes in a timely and accurate manner Connect personally with customers to advise them ...
... processes * Move dynamically on the retail floor to assess and fulfill the needs of the business ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
... processes * Move dynamically on the retail floor to assess and fulfill the needs of the business ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
... processes * Move dynamically on the retail floor to assess and fulfill the needs of the business ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
... processes * Move dynamically on the retail floor to assess and fulfill the needs of the business ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Customer Experience Associate
Surrey, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
Surrey, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Operations Associate (RJLU)
CA$55K - CA$60K/yr
Work closely with internal RJL partners to support the RJLU PCG business: Operations, Compliance ... Proactively evaluate and seek to improve the support process from best practices and lessons ...
Operations Associate (RJLU)
CA$55K - CA$60K/yr
Work closely with internal RJL partners to support the RJLU PCG business: Operations, Compliance ... Proactively evaluate and seek to improve the support process from best practices and lessons ...
Customer Experience Associate
Surrey, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
Surrey, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
Vancouver, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
Vancouver, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
North Vancouver, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
North Vancouver, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
North Vancouver, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
North Vancouver, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
Burnaby, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
Burnaby, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
North Vancouver, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
North Vancouver, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
North Vancouver, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
North Vancouver, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
Richmond, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
Richmond, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
Burnaby, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
Burnaby, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
West Vancouver, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
West Vancouver, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
Surrey, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Customer Experience Associate
Surrey, BC · On-site
CA$22.50 - CA$28.33/hr
... Associate. We are expecting an all-around champion who can understand customer needs and advise ... and completing business processes in a timely and accurate manner * Connect personally with ...
Business Process Associate information
See Burnaby, BC salary details
$5.31 - $7.49
0% of jobs
$7.49 - $9.66
0% of jobs
$9.66 - $11.84
0% of jobs
$11.84 - $14.01
0% of jobs
$15.55 is the 25th percentile. Wages below this are outliers.
$14.01 - $16.19
35% of jobs
$16.19 - $18.36
3% of jobs
$18.36 - $20.53
1% of jobs
$20.53 - $22.71
5% of jobs
The median wage is $24.88 / hr.
$22.71 - $24.88
5% of jobs
$24.88 - $27.06
7% of jobs
$27.96 is the 75th percentile. Wages above this are outliers.
$27.06 - $29.23
43% of jobs
$5
$23
$29
How much do business process associate jobs pay per hour?
As of Sep 4, 2026, the average hourly pay for business process associate in Burnaby, BC is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.70 and $28.26 per hour, depending on experience, location, and employer.
What is a business process associate?
A business process associate is responsible for helping to identify inefficiencies in operations and developing solutions. Depending on the company for which you work, your job duties may include evaluating initiatives related to software or systems implementation, identifying bottlenecks, and ensuring that departments comply with policies and procedures. Qualifications for this career include a few years of experience in quality assurance and process improvement as well as specialized skills, such as analytical problem-solving, attention to detail, and computer literacy. A bachelor’s degree in business management, finance, or a related subject is necessary. Some business process associates have advanced degrees, such as an MBA.
What are the key skills and qualifications needed to thrive as a business process associate, and why are they important?
To thrive as a Business Process Associate, you need analytical thinking, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with process mapping tools, workflow management systems, and proficiency in Microsoft Office Suite or similar software is typically required. Strong communication, problem-solving, and collaboration skills help you stand out in supporting process improvements and working with cross-functional teams. These competencies are crucial for efficiently analyzing, documenting, and optimizing business processes, ultimately driving organizational efficiency and effectiveness.
What are the typical challenges faced by a business process associate when working with cross-functional teams?
Business Process Associates often collaborate with multiple departments to map and improve workflows, which can present challenges such as differing priorities, communication barriers, and varying levels of process understanding. Navigating these challenges requires strong interpersonal skills, the ability to facilitate discussions, and a proactive approach to resolving misunderstandings. Successful Business Process Associates use data-driven analysis and clear documentation to align teams and drive process improvements, ensuring that everyone is working toward common organizational goals.
What is the difference between Business Process Associate vs Business Analyst?
| Aspect | Business Process Associate | Business Analyst |
|---|---|---|
| Required Credentials | Typically a bachelor's degree in business, management, or related field | Usually a bachelor's degree in business, finance, or related area; certifications like CBAP are common |
| Work Environment | Office setting, supporting process improvements and data entry | Office environment, analyzing business needs and recommending solutions |
| Employer & Industry Usage | Used across industries for operational support roles | Common in consulting, finance, and IT sectors for strategic analysis |
| Search & Comparison Intent | Understanding operational roles and entry-level positions | Comparing analytical roles and strategic responsibilities |
The Business Process Associate focuses on supporting and improving operational workflows, often handling data entry and process documentation. In contrast, a Business Analyst analyzes business needs, gathers requirements, and recommends solutions for process improvements. While both roles require similar educational backgrounds, Business Analysts typically have more strategic responsibilities and may require additional certifications.
Is a business process associate a stressful job?
A business process associate role involves analyzing and improving business workflows, which can be demanding depending on workload and deadlines. The job often requires attention to detail, problem-solving skills, and the ability to manage multiple tasks, which may contribute to stress levels in high-pressure environments.
More about Business Process Associate jobs
What are popular job titles related to Business Process Associate jobs in Burnaby, BC?
For Business Process Associate jobs in Burnaby, BC, the most frequently searched job titles are:
What job categories do people searching Business Process Associate jobs in Burnaby, BC look for?
The top searched job categories for Business Process Associate jobs in Burnaby, BC are:
What cities near Burnaby, BC are hiring for Business Process Associate jobs?
Cities near Burnaby, BC with the most Business Process Associate job openings:
Full-time
Medical, Dental, PTO
Re-posted 27 days ago
National Veterinary Associates rating
5.8
Based on 281 frontline employees who took The Breakroom Quiz
33rd of 52 rated veterinary
Job description
Do you love animals and the people who love them? Are you passionate about creating an environment where our team members can thrive and be their best self? NVA Canada is looking for a self-driven, trusted and outgoing People Business Partner to understand the business, form strong relationships, and able to distill information quickly, provide sound advice and strong solutions in support of our culture, values and business growth. This role will be based remotely, preferably around the Vancouver, BC area.
Reporting to the Manager, People Partners, our successful People Business Partner has both excellent communication and interpersonal skills as well as strategic thinking and organizational skills. The essence of the role is to understand the business beyond the People function to ensure we have fulfilled employees, superior operations and remain a community where we grow together. You are multi-faceted with a great mix of creativity and critical thinking skills, which enables you to succeed in a highly collaborative and fast-paced work environment.
Some of What You'll Do:
- Act as a strategic business partner to divisional and site leaders by understanding their unique client and business objectives and providing proactive counsel, recommendations and support to meet their needs.
- Partner with other People team colleagues (Learning Enablement, Payroll, People Operations) as well as the Recruitment team, to create and implement talent solutions to exceed business and employee needs.
- Provide day-to-day human resource guidance and advice related to employee culture and engagement, performance management, employee development and employment laws.
- Manage and resolve complex employee relations issues. Include guidance as to fair and legal resolutions, preparation/review of corrective action documents, performance improvement plans and terminations.
- Build strong relationships with all management teams, understand client expectations and site-specific challenges and provide advice and solutions to meet business needs while ensuring legal compliance and consistent application of company policies.
- Create, implement and monitor the application of site-specific employee policies and procedures to ensure compliance with labor laws, provincial and federal regulations, and sound business practices.
- Conduct training sessions with managers and supervisors; identify and communicate the need for new/revised policies based on changing business needs and/or legal requirements.
- Conduct (or lead the activities of) all investigations into discrimination, harassment, wage/hour, or other labor law complaints, ensuring proper documentation, interviewing procedures, and follow up activities are taken.
- Responsible for various human resource projects, including ongoing opportunities for automation, efficiency, accuracy, cost-reduction, and/or improved legal compliance. Actively participate in continual strategic planning process to identify such projects, then create and execute plans to ensure on-time completion of deliverables.
- Partner with Learning Enablement to identify training and development needs for site managers to develop the technical skills and leadership capabilities.
What Makes Someone a Good Fit?
- You've built strong relationships, have gotten to know the team and understand how to create an environment where they thrive.
- Minimum of 3 to 5 years of human resource experience required, including direct responsibility for employee relations, investigations, policy and procedure development and administration, and workers compensation.
- Experience with multi-provincial operations highly preferred, as well as related experience in the veterinary industry, human health care or retail industry preferred; high-growth, progressive environments is desirable.
- Bachelor's degree in HR, business or related field
- HR certification (i.e., CHRP, CHRL) is an asset.
- Strong working knowledge of provincial employment law.
- Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
- Professional, articulate and able to use good independent judgment and discretion.
- Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.
- Must demonstrate excellent writing skills and ability to articulate policies and procedures in a clear, concise manner.
Critical Competencies for Success in the Role:
- Think "how" instead of, "no." Always look for creative solutions that achieve NVA Canada's goals and mitigates risk.
- A servant culture leadership approach
- Demonstrated ability to build and maintain strong relationships across diverse populations and stakeholders
- Ability to travel (in the future up to 20%)
- Ability to work independently, a self-starter with a "roll up your sleeves" approach to work
- Dig, dig and then dig some more: find the root cause of the issue and help the leader resolve it. This may involve some radical candor, transparency and difficult conversations - all for the betterment of the business and our employees.
- Collaborate and leverage all of the capabilities we have on our team to create new learning opportunities, creative initiatives and sustainable programs that empower leaders and employees to make the most of their careers.
- Always focus on the heart of our success - our people. Help leaders create policies that are realistic yet compassionate and encourage desirable outcomes.
- Embrace new ideas and always assume positive intent - we are here to support each other to be the very best we can be.
- Be purpose driven - fully embrace our sites' missions and seek to truly understand what drives their employees to come to work every day.
- The power to influence - it will be important to think systematically and holistically, considering historical perspectives, relationships capabilities and culture to help formulate your best guidance.
- Collaboration: team player with the ability to work collaboratively within and outside of the core team
- Agility: ability to work in a dynamic environment and remain effective through ambiguity and change
- Strategy and Problem Solving: ability to grasp the "big picture" and translate it to practical solutions; ability to identify root causes and solve problems holistically
- Credibility and Trust: detail oriented; ability to manage confidential, sensitive information with discretion
- Business Acumen: demonstrate ability to learn organizations and systems quickly; solid understanding of business issues and challenges
Compensation & Benefits:
- $90,000 - $100,000, commensurate with experience
- Eligible for annual incentive bonus
- Comprehensive health and dental benefits
- RRSP matching program
- Three weeks' vacation, plus floating holiday and personal day
- A collaborative and supportive team culture
- Additional benefits designed to support your wellbeing and success
A cornerstone of the NVA culture is a servant leadership approach to our business, our hospitals, our pet resorts and our teams. We find people who exemplify the same servant leadership approach are best suited for NVA. We are a support centre and community that cares for the care giver and dedicated to the love of animals and the people who love them.
What National Veterinary Associates employees say
Pay
Benefits
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About National Veterinary Associates
Sourced by ZipRecruiter
National Veterinary Associates, based in Agoura Hills, CA, US, is a leading provider in the veterinary healthcare industry. Established in 1996, it operates independently owned veterinary practices across the United States, Canada, Australia, and New Zealand. With a passion for pet health, National Veterinary Associates supports over 1000 veterinary hospitals and pet resort entities. Though their website, nva.com, doesn't explicitly describe their mission, it is evident that their aim is to empower veterinarians with the resources they need to provide high-quality, compassionate pet care services. They have made remarkable strides in advancing veterinary medicine, which is a testament to their industry influence and commitment.
Industry
Veterinary services
Company size
10,000+ Employees
Headquarters location
Agoura Hills, CA, US
Year founded
1996