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Business Office Associate Jobs in Ridgeland, MS (NOW HIRING)

Computer skills, including advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, etc.) Education and Experience: * Associate's degree in accounting, business administration, or a ...

Computer skills, including advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, etc.) Education and Experience: * Associate's degree in accounting, business administration, or a ...

Associate Attorney

Jackson, MS · On-site

$120 - $180/hr

... office. MG+M is a nationally renowned litigationlaw firm concentrating on complex civil matters ... they do business. Our goal is always to deliver optimal results at the best possible value.

... office. MG+M is a nationally renowned litigation law firm concentrating on complex civil matters ... they do business . Our goal is always to deliver optimal results at the best possible value.

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Business Office Associate information

See Ridgeland, MS salary details

$11

$17

$22

How much do business office associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for business office associate in Ridgeland, MS is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.24 per hour, depending on experience, location, and employer.

What is a business office associate?

Business Office Associates are administrative professionals who handle a variety of office tasks to support business operations. Their responsibilities often include processing paperwork, managing records, assisting with billing and payroll, answering phones, and providing customer service. They play a vital role in ensuring the office runs smoothly and efficiently. Typically, they work in a range of industries, including retail, healthcare, education, and automotive sales.

What are the key skills and qualifications needed to thrive as a business office associate?

To thrive as a Business Office Associate, you need strong organizational skills, attention to detail, and a basic understanding of office administration, often supported by a high school diploma or equivalent. Experience with office software like Microsoft Office Suite, customer management systems, and possibly basic accounting tools is typically required. Effective communication, professionalism, and problem-solving abilities set top candidates apart in this role. These skills ensure efficient office operations, accurate record-keeping, and positive interactions with clients and team members.

How does a business office associate typically collaborate with other departments within an organization?

Business Office Associates frequently interact with departments such as finance, human resources, and operations to ensure smooth office administration. They may coordinate invoice processing with accounting, assist HR with onboarding paperwork, and support operations by managing office supplies or scheduling meetings. Effective communication and organizational skills are essential, as associates often act as a bridge between teams, helping address inquiries and streamline processes for greater efficiency.

What are the most commonly searched types of Business Office jobs in Ridgeland, MS?

The most popular types of Business Office jobs in Ridgeland, MS are:

What cities near Ridgeland, MS are hiring for Business Office Associate jobs?

Cities near Ridgeland, MS with the most Business Office Associate job openings:

Infographic showing various Business Office Associate job openings in Ridgeland, MS as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $36,616 per year, or $17.6 per hour.

Senior Account Associate- Commercial Insurance

Insurance Office of America

Jackson, MS

Full-time

Medical, Retirement

Re-posted 2 days ago


Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

58th of 315 rated insurance


Job description

Description

Job Description:

Title: Senior Account Associate - Commercial Lines 
Work Mode: Remote/ Eastern and Central Time Zones Only | Location/Supporting: Longwood, FL | Book Focus: General  
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. 

 
Key Responsibilities: 

  • Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. 

  • Policy Management: Track policy expirations for existing clients, ensuring renewals are processed accurately and on time. 

  • Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. 

  • New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance. 

  • Contract Review: Assist in reviewing contracts to ensure proper coverages are included. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

Ideal Candidate Qualifications: 

  • 3+ years of customer service experience in the insurance industry 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing, professional designation (CISR) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 55-75K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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