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Business Intelligence Jobs in San Ramon, CA (NOW HIRING)

Twitch

Business Intelligence Manager

San Francisco, CA · On-site

The Business Intelligence function owns CT's data infrastructure, dashboards, financial analysis, and operational reporting, ensuring leadership has the insights they need to make informed decisions ...

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$33K

$127.7K

$187.2K

How much do business intelligence jobs pay per year?

As of Aug 26, 2026, the average yearly pay for business intelligence in San Ramon, CA is $127,688.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $159,200.00 per year, depending on experience, location, and employer.

What is business intelligence?

Business intelligence (BI) refers to the processes, technologies, and tools that organizations use to collect, analyze, and present business data. The goal of BI is to help decision-makers make more informed business choices by turning raw data into actionable insights. This often involves data mining, reporting, dashboards, and predictive analytics. BI professionals work with databases, visualization tools, and statistical methods to support strategic and operational decision-making.

What are the qualifications to get a job in business intelligence?

Qualifications for a career in business intelligence (BI) include a bachelor’s degree in marketing, business administration, or a related field. A strong background in statistics and computer analysis is also desirable, as most of your duties revolve around interpreting the data and creating reports. Computer proficiency is essential to work with the necessary software. Certification isn’t required, but it can improve your chances of getting hired by a company. The Marketing Research Association offers several certificate programs along with advanced learning opportunities in data analysis. Exceptional analytical and organizational skills are imperative. Critical thinking is also vital for interpreting the trends and making sound decisions.

What are the key skills and qualifications needed to thrive as a business intelligence professional, and why are they important?

To thrive as a Business Intelligence professional, you need strong analytical skills, proficiency in data analysis, and a background in statistics or computer science, often supported by a relevant degree. Familiarity with BI tools like Tableau, Power BI, SQL, and data warehousing systems, along with certifications such as Microsoft Certified: Data Analyst Associate, is highly beneficial. Critical thinking, problem-solving abilities, and effective communication are essential soft skills for interpreting data and presenting insights to stakeholders. These competencies enable BI professionals to transform complex data into actionable strategies that drive informed business decisions.

How does a business intelligence professional typically collaborate with other departments within an organization?

Business Intelligence professionals frequently work cross-functionally, partnering with departments such as marketing, sales, finance, and operations to understand their data needs and provide actionable insights. They often translate business questions into data-driven analyses and present findings in clear, accessible formats. Collaboration may include attending regular meetings, gathering requirements for dashboards or reports, and offering guidance on data interpretation, making strong communication skills essential for success in this role.

What is the difference between Business Intelligence vs Data Analyst?

AspectBusiness IntelligenceData Analyst
Required CredentialsBachelor's in IT, Business, or related fields; certifications like CBIP or Microsoft BIBachelor's in Statistics, Mathematics, or related fields; certifications like CAP or Microsoft Data Analyst
Work EnvironmentBI teams, data warehouses, reporting toolsData sets, spreadsheets, statistical software
Employer & Industry UsageBusiness sectors, analytics teams, IT departmentsMarketing, finance, healthcare, and other sectors requiring data insights

Business Intelligence professionals focus on designing and managing systems that collect, analyze, and visualize data to support strategic decisions. Data Analysts interpret data to identify trends and generate reports. While both roles work with data, BI emphasizes system development and dashboards, whereas Data Analysts focus on data interpretation and insights.

Is business intelligence a good career?

Business intelligence is a growing field that involves analyzing data to support decision-making, often requiring skills in data analysis, SQL, and visualization tools like Tableau or Power BI. It offers opportunities in various industries, competitive salaries, and potential for career advancement, making it a viable career choice for those interested in data and technology.

Is business intelligence still in demand?

Business intelligence professionals are in high demand as organizations increasingly rely on data analysis, visualization tools, and analytics platforms to make strategic decisions. Skills in data warehousing, SQL, and tools like Tableau or Power BI enhance job prospects in this field, which continues to grow with the expansion of big data and digital transformation initiatives.

What are business intelligence jobs?

Business intelligence jobs involve analyzing data to help organizations make informed decisions. Roles typically include data analysts, BI analysts, and BI developers who use tools like SQL, Tableau, or Power BI to gather, interpret, and visualize data for strategic insights.

What is the work of business intelligence?

Business intelligence professionals analyze data to help organizations make informed decisions. They use tools like data visualization and reporting software to identify trends, create dashboards, and support strategic planning. Strong analytical skills and knowledge of databases are essential in this role.
More about Business Intelligence jobs

What are the most commonly searched types of Business Intelligence jobs in San Ramon, CA?

The most popular types of Business Intelligence jobs in San Ramon, CA are:

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Business Intelligence jobs near you
Infographic showing various Business Intelligence job openings in San Ramon, CA as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $127,688 per year, or $61.4 per hour.

Business Intelligence Manager

Twitch

San Francisco, CA

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

About Us

Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and X,  and discover the projects we're solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Team

Community Trust (CT) exists to foster an environment where streamers and their communities thrive, while proactively reducing harm and ensuring support is accessible when needed. Our organization encompasses safety policy & enforcement, fraud prevention, and customer experience. 

Within Customer Trust, the Strategic Intelligence & Governance (SIG) team is the strategic and enablement backbone of the department, where we ensure the business is set up correctly, measure whether it's working, surface insights to drive decisions, and provide the tools that power CT's day-to-day operations. The Business Intelligence function owns CT's data infrastructure, dashboards, financial analysis, and operational reporting, ensuring leadership has the insights they need to make informed decisions across the organization.

About the Role

As the Business Intelligence Program Manager, you will join a small, high-impact team responsible for CT's data infrastructure, operational reporting, analytical insights, and dashboards. You will translate operational data into clear insights that help leadership and partners make informed decisions across Trust & Safety (T&S) and Customer Experience (CX). You will also be responsible for CT's financial operations, including operational expenses, workforce management, and regular financial reviews.

You Will:
  • Own and maintain CT's core KPI dashboards and data infrastructure, ensuring leadership has accurate, timely visibility into operational performance across T&S and CX.
  • Build and deliver CT's Monthly Business Review (MBR) data, QBR metrics, and financial analysis, communicating performance clearly to audiences from ICs to senior managers.
  • Develop cost and demand forecasting models that inform vendor staffing decisions, budget planning, and capacity allocation across CT's outsourcing operations.
  • Partner with Data Science, Community Health, and engineering teams to maintain CT's data sources, manage a centralized data request intake process, and ensure dashboards are built on scalable infrastructure.
  • Track the impact of CT's AI automation programs on volumes, costs, and operational capacity, surfacing findings and recommendations to your manager and stakeholders.
You Have:
  • 3+ years of experience in business intelligence, data analytics, or operational reporting in a cross-functional environment
  • Proficiency in SQL and at least one data visualization tool (QuickSight, Tableau, Looker, or similar)
  • Demonstrated ability to build dashboards and reporting infrastructure that multiple teams rely on for decision-making
  • Experience with cost modeling, demand forecasting, or workforce management analytics
  • Strong written and verbal communication, with comfort presenting findings to senior managers and cross-functional partners
Bonus Points
  • Experience in Trust & Safety, content moderation, customer experience operations, or platform integrity
  • Familiarity with vendor/BPO operations, including cost structures, SLA management, and capacity planning
  • Experience quantifying the impact of automation or AI initiatives on operational volumes and costs
  • Comfort with ambiguity; you've taken undefined data problems and structured them into clear analytical frameworks with owners and deliverables
Perks
  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Amazon Employee Discount

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Job ID: TW9212

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