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Business Client Manager Jobs in Nebraska (NOW HIRING)

Unico Group Inc

Client Manager

Lincoln, NE · On-site

The Client Manager is the primary business contact for the client, impacting client satisfaction through their demonstrations of organization and attention to detail. The Client Manager will be ...

UNICO Group

Client Manager

Lincoln, NE · On-site

The Client Manager is the primary business contact for the client, impacting client satisfaction through their demonstrations of organization and attention to detail. The Client Manager will be ...

UNICO Group Inc

Client Manager

Lincoln, NE · On-site

The Client Manager is the primary business contact for the client, impacting client satisfaction through their demonstrations of organization and attention to detail. The Client Manager will be ...

UNICO Group Inc

Benefits Client Manager

Lincoln, NE · On-site

Description The Client Manager serves as the primary business contact for the client and is responsible for client satisfaction. The Client Manager is expected to provide excellent customer service ...

Unico Group Inc

Benefits Client Manager

Lincoln, NE · On-site

The Client Manager serves as the primary business contact for the client and is responsible for client satisfaction. The Client Manager is expected to provide excellent customer service to accounts ...

Wolters Kluwer

Sales Business Retention Rep

Lincoln, NE · On-site

$44K - $50K/yr

Proficiency with Microsoft Office tools; CRM experience preferred Preferred Experience: * 3+ years of Customer Success or B2B client management experience * Experience in healthcare, nursing, or ...

Orion

Manager, Client Services

Omaha, NE · Hybrid

$72K - $110K/yr

Work location is subject to change based on business needs. In this role, you'll get to: Actively ... in client relationship management, with a focus on delivering exceptional customer service and ...

Orion

Manager, Client Services

Omaha, NE · On-site

$72K - $110K/yr

Work location is subject to change based on business needs. In this role, you'll get to: • ... in client relationship management, with a focus on delivering exceptional customer service and ...

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Business Client Manager information

What is a business client manager?

Business Client Managers are professionals responsible for managing relationships between a company and its business clients. They ensure clients' needs are met, help resolve any issues, and work to strengthen client loyalty and satisfaction. Their role often involves coordinating with internal teams, identifying new business opportunities, and ensuring the delivery of services or products meets client expectations. Business Client Managers play a key role in driving revenue growth and maintaining long-term business partnerships.

How does a business client manager typically collaborate with other departments to ensure client satisfaction?

Business Client Managers work closely with teams such as sales, operations, finance, and customer support to deliver comprehensive solutions tailored to client needs. Regular cross-functional meetings and open communication channels are essential to address client issues promptly and align on project goals. By fostering strong interdepartmental relationships, Business Client Managers help ensure seamless service delivery and maintain high client satisfaction. This collaborative approach is also key when resolving complex client challenges or implementing new business strategies.

What are the key skills and qualifications needed to thrive as a business client manager, and why are they important?

To thrive as a Business Client Manager, you need strong relationship management, sales acumen, and a background in business or finance, often supported by a bachelor's degree. Familiarity with CRM platforms, financial analysis tools, and sales tracking systems is typically required. Excellent communication, negotiation, and problem-solving skills help you build trust and resolve client issues effectively. These abilities are crucial for retaining clients, driving revenue, and fostering long-term business partnerships.

What is the difference between Business Client Manager vs Account Executive?

AspectBusiness Client ManagerAccount Executive
Primary RoleManages ongoing client relationships and ensures client satisfactionGenerates new business and acquires new clients
Work EnvironmentTypically works in account management or client services teamsOften in sales teams, focusing on prospecting and closing deals
Required CredentialsRelevant experience in client management, sometimes certifications in sales or customer serviceSales experience, often with a focus on negotiation and communication skills

The main difference between a Business Client Manager and an Account Executive is their focus: the Business Client Manager maintains and nurtures existing client relationships, while the Account Executive primarily seeks new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their day-to-day responsibilities differ significantly.

What skills do you need to be a business client manager?

A business client manager needs strong communication and interpersonal skills to build relationships with clients, along with sales and negotiation abilities. They should have a good understanding of business operations, marketing, and customer service, often supported by proficiency in CRM software and relevant certifications. Analytical skills and the ability to manage multiple accounts are also important for success in this role.

What cities in Nebraska are hiring for Business Client Manager jobs?

Cities in Nebraska with the most Business Client Manager job openings:

Business Client Manager jobs near you

Client Manager

Lincoln, NE • On-site

Unico Group Inc
Insurance Services • 11 - 50 employees
Learn more about Unico Group Incexternal

Full-time

Re-posted 21 days ago

Job description

The Client Manager will support the Property & Casualty (P&C) insurance team at UNICO. The Client Manager is the primary business contact for the client, impacting client satisfaction through their demonstrations of organization and attention to detail. The Client Manager will be provided with the UNICO tools to consistently deliver excellent customer service to accounts and represent client needs and goals within the organization. In addition, the Client Manager builds relationships with clients to encourage ongoing business opportunities.
Account Management
  • Serve as the primary point of contact for clients, managing all aspects of renewals, riders, and claims.
  • Support Producers, Client Executives, and Senior Client Managers in day-to-day operations and client interactions.
  • Maintains proper communication and builds effective relationships with clients and companies.
  • Assist in gathering and organizing client information for requests.
  • Assist with billing on renewals and handling receivables.
  • Aid in the preparation of documentation for the underwriting process.
  • Collaborate with cross-functional teams to ensure timely and accurate processing of requests.
  • Ensure all documentation is accurate, compliant with industry standards, and submitted on time, maintaining organized records for each client.

Program Coordination
  • Maintain proactive communication with clients, guiding requirements, renewals, and any changes to their programs.
  • Develop and maintain strong relationships with underwriters to ensure access to competitive programs and timely response to client needs.
  • Stay updated on industry regulations, guidelines, and market trends
  • Provide administrative support, including maintaining client records and managing correspondence.

Problem-Solving
  • Address and resolve issues during underwriting, issuance, or servicing, ensuring that the client's concerns are managed professionally and efficiently.
  • Participate in training programs to enhance knowledge and skills.

Requirements
Education & Experience
  • Education: College degree preferred but not required. Bachelor's degree in business, Insurance, or related field, or equivalent experience preferred.
  • Experience: Clerical and computer knowledge; 1-3 years of experience in property & liability coverages preferred.
  • Licensure: Must hold a state Property & Casualty insurance license or be willing to sit for licensure exam within 45 days of employment.

Knowledge & Skills
  • Excellent communication and interpersonal skills.
  • Proven ability to manage multiple accounts and prioritize tasks in a fast-paced environment.
  • Keep informed regarding industry information, new product information, legislation, coverages, and technology.
  • Proficiency in Microsoft Office Suite and experience with insurance agency management systems.
  • Alignment with UNICO's core values: professionalism, trust, teamwork, and positivity.

Physical Demands
  • This role's physical exertion is sedentary and occurs in an office environment.
  • Exerting up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Substantial movements and repetitive motion of the wrists, hands, and fingers.
  • Individuals must have close visual acuity to perform activities such as preparing and analyzing data and figures; transcribing, viewing a computer, and extensive reading.

Professional. Team Player. Positive. Trust.
UNICO Group is committed to the full inclusion of all qualified individuals. In keeping with our commitment, UNICO Group will take steps to ensure that people with disabilities are provided reasonable accommodation. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and to receive all other benefits and privileges of employment, contact People Operations at careers@unicogroup.com

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