Overview
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The Business Analyst/Programmer (BAP) acts as an intermediary between the Florida Department of Commerce and the Florida PALM Project Team.ย
The BAP evaluates existing business processes, identifies opportunities for automation and efficiency improvements, develops technical solutions, redesigns business processes, documents requirements, and supports the agency's transition to the Florida PALM environment.ย
Department of Commerce is looking for a senior Business Analyst/Process Improvement Consultant who can bridge the gap between business users and technology teams, help modernize legacy MS Access and SQL Server processes, redesign workflows, document requirements, develop reporting solutions, and support the agency's successful transition to Florida PALM.ย
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The strongest resumes will demonstrate experience in ERP implementations, business process reengineering, data analytics, SQL Server, Tableau, SharePoint, and government financial system modernization projects.
The position combines:
Business Analysisย
Process Improvementย
Requirements Managementย
Data Analysisย
Reporting & Analyticsย
System Modernizationย
Stakeholder Coordination
Required Qualifications
The RFQ specifies the following qualifications:
Required Knowledge & Experience
Knowledge and experience with Florida PALM.ย
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Ideal Candidate Profile
A strong candidate would have:
Business Analysis
Data & Reporting
SQL Serverย
SSASย
Tableauย
Data analyticsย
Reporting modernizationย
Process Improvement
Workflow redesignย
Automation initiativesย
Change managementย
Business transformationย
Government / ERP Experience
State government systemsย
ERP implementationsย
Financial systems modernizationย
Florida PALM, PeopleSoft, Oracle Financials, Workday, SAP, or similar ERP environmentsย
Preferred Qualification
Required Qualifications
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Experience as a Business Analyst supporting large-scale business or IT initiatives.
Knowledge of business process analysis, requirements gathering, and process redesign methodologies.
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Experience with:
Experience preparing business requirements documents (BRDs), functional specifications, process maps, and workflow documentation.
Experience working with business stakeholders and technical teams.
Experience supporting complex enterprise-wide projects.
Position Summary / Job Description
Essential Duties and Responsibilities
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Analyze existing business processes, workflows, and operational procedures to identify efficiencies and improvement opportunities.
Serve as a liaison between agency business units and the Florida PALM Project Team.
Gather, document, and validate business and functional requirements.
Translate business requirements into detailed functional specifications.
Assist in redesigning and documenting business processes impacted by Florida PALM implementation.
Identify and recommend automation opportunities to reduce manual processes.
Support migration and modernization efforts involving Microsoft Access and SQL Server-based applications and reports.
Develop and maintain reporting and analytics solutions utilizing SQL Server Analysis Services (SSAS), Alteryx, SharePoint, and Tableau.
Facilitate communication among stakeholders throughout project implementation.
Participate in readiness planning, change management, and transition activities.
Monitor project impacts on business operations and recommend mitigation strategies.
Prepare status reports, process documentation, requirements documents, and other project deliverables.
Participate in project meetings, readiness workshops, and stakeholder sessions.
Provide ongoing support for Florida PALM readiness and implementation activities.
Scope of Work
Business Process Analysis
The BAP will:
Analyze Commerce's operational processes.ย
Evaluate strengths and weaknesses of current workflows.ย
Identify opportunities to automate manual processes.ย
Recommend process improvements and system enhancements.ย
Support modernization initiatives related to Florida PALM.ย
Business Process Redesign
The BAP will:
Redesign business processes impacted by Florida PALM.ย
Document current-state and future-state processes.ย
Ensure business processes align with new technology.ย
Support organizational changes resulting from system implementation.ย
Requirements Management
The BAP will:
Gather and analyze business requirements.ย
Translate business requirements into functional specifications.ย
Maintain requirements documentation.ย
Manage changes to functional specifications.ย
Ensure solutions meet business objectives.ย
Technical Solution Development
The BAP will:
Evaluate technology solutions.ย
Recommend process automation opportunities.ย
Identify innovative approaches for improving agency operations.ย
Utilize knowledge of technology trends to enhance business capabilities.ย
Data Conversion and Reporting Modernization
A major responsibility of this role includes modernizing existing systems and reports.
The BAP will assist with converting and enhancing existing processes utilizing:
Donato Technologies Inc. is a trusted IT staffing, consulting, and software development partner headquartered in Dallas, Texas. We support clients across industries by understanding their unique business needs and delivering tailored technology and workforce solutions. Our focus is on connecting the right talent with the right opportunity-ensuring clients receive dependable, skilled professionals and candidates receive meaningful career growth and support. We work closely with small to mid-sized organizations to provide flexible, high-quality services that drive performance, innovation, and long-term success.