ZipRecruiter

Log In

1

Bus Terminal Jobs (NOW HIRING)

HNTB

Community Outreach Specialist

New York, NY · On-site

What We're Looking For HNTB is seeking motivated, community driven, and highly talented individuals to serve as Community Outreach Specialists for Port Authority's Midtown Bus Terminal Replacement ...

West Virginia K-12 Jobs

Substitute Bus Driver

Charleston, WV · On-site

$15.75 - $21.75/hr

Bus Terminal Supervisor FLSA STATUS: Non-exempt EMPLOYMENT TERM: Minimum 200 days annually SALARY : Pursuant to WV Code 18A-4-8a, in accordance with Kanawha County Salary Scale, Pay Grade D3 ...

Academy Bus

Field Dispatcher

Hoboken, NJ · On-site

$20/hr

Academy Bus is seeking a Field Dispatcher for the Port Authority Bus Terminal in NYC, serving commuters and intercity bus travelers. As a Field Dispatcher , you will be responsible for coordinating ...

Academy Bus

Field Dispatcher

New York, NY · On-site

$20/hr

Academy Bus is seeking a Field Dispatcher for the Port Authority Bus Terminal in NYC, serving commuters and intercity bus travelers. As a Field Dispatcher , you will be responsible for coordinating ...

Academy Bus

Field Dispatcher

Hoboken, NJ · On-site

$20/hr

Academy Bus is seeking a Field Dispatcher for the Port Authority Bus Terminal in NYC, serving commuters and intercity bus travelers. As a Field Dispatcher , you will be responsible for coordinating ...

Tornado Bus Company

Station Attendant

Dallas, TX · On-site

$15/hr

The following position performs the following functions within the confines of the Tornado bus terminal. This position reports to the Terminal Manager. Duties for this position include but are not ...

Tornado Bus Company

Station Attendant

Dallas, TX · On-site

$15/hr

The following position performs the following functions within the confines of the Tornado bus terminal. This position reports to the Terminal Manager. Duties for this position include but are not ...

previous pagenext page

Showing results 21-40

All JobsBus Terminal Jobs

Bus Terminal information

See salary details

$36K

$71.9K

$111K

How much do bus terminal jobs pay per year?

As of Sep 11, 2026, the average yearly pay for bus terminal in the United States is $71,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a bus terminal?

Bus terminals are designated locations where buses start, end, or stop their routes to pick up and drop off passengers. They typically provide facilities such as waiting areas, ticket counters, restrooms, and information desks for travelers. Bus terminals play a crucial role in organizing public transportation by ensuring efficient boarding, scheduling, and transfer of passengers between bus routes. These terminals can be found in cities and towns and may serve local, regional, or long-distance buses.

What are some common challenges faced by employees working at a bus terminal, and how can they be managed?

Employees at a bus terminal often encounter challenges such as managing large crowds during peak travel times, handling customer inquiries efficiently, and coordinating with bus drivers and other staff to ensure smooth operations. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for addressing these challenges. Many terminals provide training and clear protocols to help staff navigate busy periods and deliver excellent customer service.

What are the key skills and qualifications needed to thrive as a bus terminal manager, and why are they important?

To thrive as a Bus Terminal Manager, you need strong organizational skills, knowledge of transportation logistics, and often a background in business administration or transportation management. Familiarity with scheduling software, ticketing systems, and safety regulations is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for managing staff and ensuring customer satisfaction. These skills and qualities are essential for maintaining efficient terminal operations, safety, and a positive passenger experience.

What is the difference between Bus Terminal vs Bus Driver?

AspectBus TerminalBus Driver
Primary RoleManage and coordinate bus arrivals, departures, and passenger services at a transportation hub.Operate buses to transport passengers along designated routes.
Required CredentialsMay require facility management or customer service training; typically no commercial driver’s license needed.Commercial Driver’s License (CDL) required; driving certifications necessary.
Work EnvironmentTransportation hubs, stations, or depots; focus on facility operations.On the road, driving buses, and interacting with passengers.
Employer & Industry UsagePublic transit agencies, private transportation companies, or logistics firms.Public transit agencies, private bus companies, or school districts.

The main difference is that a Bus Terminal manages the operations and customer service at transportation hubs, while a Bus Driver is responsible for driving buses and transporting passengers. Both roles are essential in the transit industry but focus on different aspects of bus transportation.

What cities are hiring for Bus Terminal jobs?

Cities with the most Bus Terminal job openings:

What states have the most Bus Terminal jobs?

States with the most job openings for Bus Terminal jobs include:

Bus Terminal jobs near you
Infographic showing various Bus Terminal job openings in the United States as of August 2026, with employment types broken down into 10% Full Time, 88% Part Time, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $71,911 per year, or $34.6 per hour.

Community Outreach Specialist

New York, NY • On-site

HNTB Corporation
Construction • 1 - 5K employees
Learn more about HNTB Corporationexternal

Full-time

Posted 16 days ago

Key responsibilities

  • Manage daily engagement operations of the Community Outreach Office, including responding to community inquiries and complaints.

  • Field, track, and coordinate community concerns received through various channels and maintain outreach records and reports.

  • Support public meetings, outreach events, and develop outreach materials to increase stakeholder engagement and support project goals.

HNTB rating

9.2

Company rating: 9.2 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

What We're Looking For
HNTB is seeking motivated, community driven, and highly talented individuals to serve as Community Outreach Specialists for Port Authority's Midtown Bus Terminal Replacement (MBTR) Program, a truly transformative public infrastructure initiative. This role will place you at the center of one of the most significant transportation redevelopment efforts in the region.
Community Outreach Specialists will support the Major Capital Projects Department (MCP), Government and Community Relations Offices for New York and New Jersey (GOCOR NY/NJ), and other Port Authority departments as part of the MBTR Program Management Team. Reporting to the Port Authority's GOCOR NY/NJ teams, and MCP department, these professionals will serve as key public facing representatives for the Program.
The selected candidates will oversee daily operations of the Community Outreach Office and function as liaisons between the MBTR Program and a wide range of stakeholders - residents, commuters, bus terminal users, elected officials, local businesses, community boards, advocacy groups, and partner agencies. Their work will help ensure that community voices are heard, concerns are addressed, while supporting the project's goals and schedules, and engagement remains strong during Phase 1 of the project (with the potential to be extended through Phase 2).
We are looking for outreach professionals who thrive in fast paced public infrastructure environments and bring a proactive, solutions-oriented approach to communication, issue resolution, stakeholder coordination, and measurable community engagement.
This position may require attendance at evening or weekend community meetings and events with varying weekday hours as needed to ensure proper community engagement Local travel will also be required throughout Manhattan and parts of New Jersey.
What You'll Do:
  • Manage daily engagement operations of the Community Outreach Office, including walk-in engagement and response coordination for community inquiries and complaints, increasing community and commuter engagement participation and outreach visibility and ensuring timely responses and follow-up to public complaints and stakeholder inquiries.
  • Field and track incoming concerns received through the project desk line, email correspondence, public meetings, and in-person interactions and coordinate concerns with the project's logistics team. Maintain and regularly update stakeholder contact databases, complaint logs, outreach metrics, and engagement tracking reports.
  • Prepare weekly and monthly reports summarizing stakeholder engagement, community concerns, complaint resolution, outreach activities, participation metrics, and upcoming initiatives. Maintain stakeholder databases and tracking systems and measure the effectiveness of outreach efforts in supporting project schedules, construction milestones, and key deliverables.
  • Capture meeting minutes and action items for quarterly Port Authority Bus Terminal Advisory Council Meetings, monthly MBTR Community Construction Task Force Meetings, and other stakeholder meetings.
  • Serve as a visible "boots on the ground" representative for the Midtown Bus Terminal Replacement Program and support issue identification and resolution in the field.
  • Conduct recurring outreach activities within impacted residential buildings, local businesses, commuters, bus terminal users, bus carriers, community organizations, and advocacy groups impacted by Program activities. Develop and implement outreach initiatives designed to increase stakeholder engagement and outreach participation with goal of advancing the project's schedule and deliverables.
  • Organize and staff monthly mobile outreach office hours within elected officials' offices, public libraries, community boards, local businesses, advocacy organizations and other public-facing locations throughout Manhattan and New Jersey communities, as well as in the current Bus Terminal to build and strengthen relationships.
  • Coordinate and support public meetings, stakeholder briefings, community information sessions, and outreach events.
  • Prepare outreach materials including flyers, notifications, newsletters, presentations, handouts, displays, and digital communications. Publish routine community and commuter updates, construction notifications, and public information materials through print and electronic communication channels to community residents, businesses, elected officials, commuters, and other interested parties.
  • Coordinate outreach activities with Port Authority departments including MCP, TB&T, Office of Media Relations, and Office of Diversity Equity and Inclusion (ODEI), as well as consultants, contractors, and bus operators.
  • Support workforce development and community opportunity initiatives, including coordination of job fairs and community resource events.
  • Assist MCP Department's Logistics Office to monitor site stipulations and adherence to permit requirements as well as overall coordination on a multitude of activities within the Logistics office as they intersect with public facing activities.
  • Work with MCP to provide support in updating the MBTR Project website by uploading advisories, presentation decks, outreach materials, and other relevant public-facing content to ensure timely and accurate information is available to stakeholders.
  • Perform other related outreach and stakeholder engagement duties as assigned.

What You'll Need:
  • Bachelor's Degree or equivalent relevant work experience
  • Demonstrated experience managing public outreach, stakeholder engagement, or community relations initiatives, preferably for large-scale construction, infrastructure, transportation, public-sector projects or similar front-facing experience representing organization's goals, agendas, and deliverables.
  • Familiarity with communities and stakeholders throughout Manhattan and Northern New Jersey
  • Proficiency in Microsoft Office Suite, including PowerPoint, Word, Excel, and Outlook, Teams, Forms, as well as Constant Contact and Salesforce

What You'll Bring:
  • Familiarity with public meeting facilitation and stakeholder coordination
  • Ability to manage multiple priorities and respond effectively in a fast-paced public-facing environment.
  • Self-motivated with the ability to work independently and collaboratively.
  • Strong written, verbal, organizational, and presentation skills.
  • Ability to prepare presentations, outreach materials, flyers, newsletters, and meeting documentation.

What We Prefer:
  • Bilingual candidates, particularly Spanish-speaking candidates, are preferred.
  • Experience developing and implementing outreach and engagement strategies.
  • Experience managing community complaint response and issue resolution processes.
  • Understanding of public-sector ethics standards and professional conduct expectations
  • Experience working with government agencies, elected officials, and public-sector leadership, consultants, and contractors.

Additional Information
Click here for benefits information: HNTB Total Rewards
Click here to learn more about Equal Opportunity Employer/Disability/Veteran
Visa sponsorship is not available for this position.
#AS
Locations:
New York, NY
The approximate pay range for New York is $83,008.49 - $124,512.74. Please note that the pay range provided is a good faith estimate for the position based on all selected locations within the state at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
NOTICE TO THIRD-PARTY AGENCIES:
HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.

What HNTB employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

HNTB logo

About HNTB

Sourced by ZipRecruiter

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Kansas City, MO, US

Year founded

1914

View All HNTB Jobs

Apply