Bus Service Jobs in Massachusetts (NOW HIRING)

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Why join Harvard University Central Administration?

Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

Job Summary:

Operates fully accessible shuttle van as a supplement to the fixed route shuttle bus service.  Receives online ride requests via Harvard's evening van mobile application and responds to requests throughout Cambridge / Allston campuses.  Assists passengers with mobility impairments as needed.

Job-Specific Responsibilities:

• Operates shuttle van to meet scheduled and on-demand passenger pick-up requests.

• Communicates on two-way radio with dispatcher to receive instructions and confirm changes, additions, or deletions from route schedule.

• Assists passengers with mobility impairments both entering and exiting. 

• Performs daily safety inspection of vehicle and equipment.  Completes vehicle condition report that includes requests for maintenance and repair.

• Performs daily cleaning of vehicle interior including: emptying the trash receptacles, sweeping the floor, and dusting the seating surfaces.  Performs refueling of vehicle as needed.

• Utilizes on - demand electronic technology to provide safe ride services at night. 

• Performs related duties as required which may include occasional parcel delivery.

• Participates as a member of the Passenger Transport Services Planning Team.

• Performs related duties as required. 

Physical Requirements:

Must be willing and able to perform physically demanding work outdoors in all types of weather conditions.  The incumbent needs the ability to lift up to 50 lbs. Required to sit for prolonged periods of time.

Basic Qualifications:

High school diploma or equivalent preferred. Three to five years of related passenger transport experience preferred.  Must possess strong verbal communication skills, a clear speaking voice and solid customer service skills, including courtesy, flexibility, sensitivity, patience and humor.  Demonstrated ability to work effectively in a customer-focused team environment required. 

Driver Designation: Valid State driver's license required.  Driving history must meet University Operations Services standards. A minimum of six years driving experience required.  CDL is preferred. 

Technology Skills Required: Basic knowledge of tablet use. Email access proficiency.  

Special Requirements: Will be required to wear a uniform provided by employer.

Emergency Status Designation: Critical Operations Personnel 

• Compensation Range/Rate (including Shift Differential if applicable): Pay rate: $31.35 plus $1.75 hourly shift differential
• Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
• Other Information:

  Schedule: 29.5 hours per week

  Sunday 12:00pm-8:30pm

  Monday 4:00pm-8:30pm

  Tuesday 4:00pm-8:30pm

  Friday 4:00pm-8:30pm

  Saturday 12:00pm-8:30pm

  Preemployment Screening: 

  Identity

  SS Verification

  References

  Drug Testing

  Criminal Background

  SORI

  DMV Report

Work Format Details

This position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 000. Corresponding salary information can be found in the job description above.

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: 

• Generous paid time off including parental leave 
• Medical, dental, and vision health insurance coverage starting on day one 
• Retirement plans with university contributions 
• Wellbeing and mental health resources 
• Support for families and caregivers 
• Professional development opportunities including tuition assistance and reimbursement 
• Commuter benefits, discounts and campus perks 

Learn more about these and additional benefits on our Benefits & Wellbeing Page. 

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.