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Cook

Department/Care Stream: Care Transitions

LIA Reporting Structure

Timecard Approver: Center Manager

Primary: Center Manager

Secondary: Director of Care Transitions

Status: Full-Time, Sun-Wed 8 am-7 pm

FLSA: Non-Exempt

Location: Gregory Bunker Center

Pay Range: $22.64 – $29.43/hr

EEO-1: Service Worker

Organization Information

WellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you!  

We are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. 

As the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care.

To ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines. 

Position Summary

The Cook will assist with the dining operations in a residential recuperative care program serving unhoused patients recovering from illness. Duties include receiving meals from external partner, insuring quality and food safety, serving food and managing kitchen and dining room maintenance. Other responsibilities will include inventory, food cost controls, sanitation and compliance with regulatory standards. The ideal candidate will possess not only the technical requirements of the job, but also the personal qualities that are inspiring and earns the confidence of those served. The Cook will be expected to lead by example and view no job as too big or too small.

Required Qualifications

• High School diploma or equivalent.
• At least one year of cooking, kitchen management and food services.
• Strong customer service experience, including active listening, problem solving, and the ability to remain calm in emotional or stressful situations.
• Ability to adhere to food safety standards and all regulatory requirements.
• Ability to use standard office equipment including phone, fax, copier.
• Computer (PC) literate in Microsoft Word, Excel, Outlook and Teams.
• Must be able to work collaboratively with others in a team environment, respecting and valuing the perspectives and experiences of others.
• Able to maintain and understand appropriate roles, and boundaries among clients, peers, and WellSpace partners/stakeholders.
• Able to function effectively in a fast-paced environment.
• Ability to maintain detailed, inventory and purchasing records.
• Excellent interpersonal  and time management skills.
• Demonstrated commitment to the provision of services for the underserved and sensitivity working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic, and   cultural origins; disabled, homeless, substance users, HIV (AIDS) infected, and/or physiologically impaired.
• Commitment to HIPAA and ability to abide by standards of professional ethics and maintain confidentiality.
• Current CPR and first aid certificate or willingness to be trained required within first (90) ninety days of employment.
• Commitment to HIPAA and ability to abide by standards of professional ethics and maintain confidentiality.
• Adherence to infection control procedures, including but not limited to, standard precautions of temperature monitoring, hand washing, symptom self-monitoring, masking and social distancing.
• Assist and support the Center/Department/Program to meet standards of High Reliability.

Essential Responsibilities

• Receive meals from outside agency.
• Plate and serve meals, prepare snacks and sack lunches.
• Ensure food and snacks are fresh and not expired.
• Maintain inventory and ordering of kitchen/dining supplies and food.
• Handle and store food ingredients safely.
• Maintain food safety based on sanitation standards and other regulations.
• Maintain kitchen sanitation and safety standards.
• Maintain and restock snack area.
• Adhere to state and local food preparation and storage regulations. Coordinate and facilitate all inspections related to food preparation.
• Maintain kitchen, cafeteria space, snack space, storage area, receiving deck are clean and organized.
• Load and unload all food shipments.
• Kindly greet patients and visitors, answer questions and assist as necessary.
• Create an inviting environment for our patients.
• Collaborate with program staff on patient dietary needs.
• Attend regular meetings with management and team.
• Check and respond to emails at minimum of three (3) times per day.
• Other duties as assigned.

Benefits

Successful candidate will receive regionally competitive salary, above average health benefits at reduced costs, company paid life insurance & long-term disability insurance, additional voluntary retirement plan with company match and no vesting schedule requirement.

• Paid bereavement and jury duty leave
• 11 paid holidays per year
• Paid time off
• Paid sick leave
• Flexible Spending Program
• Company paid malpractice insurance for all providers
• Professional development hours offered annually

Physical Demands and Work Environment

The work environment is characteristic of a medical clinic environment.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands and arms to reach.  The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone.  The noise level in the work environment is usually quiet.

The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals.

WellSpace Health is committed to the principles of equal employment.  We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of WellSpace Health to maintain a work environment free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state or local laws.  WellSpace Health is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WellSpace Health is an Equal Opportunity Employer