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Building Reception Jobs in Nevada (NOW HIRING)

Client Services Lead

Las Vegas, NV · On-site

$18 - $21/hr

The Lead CSR oversees daily reception operations, coaches and develops the client service team ... You thrive in a fast-paced environment, communicate effectively, and are committed to building a ...

Assures that the lobby area, reception area and entry area is kept clean, neat and orderly. * Notifies appropriate staff of unsafe situations within the building or grounds. * Notify the ...

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Building Reception information

What is the difference between Building Reception vs Building Concierge?

AspectBuilding ReceptionBuilding Concierge
Primary RoleGreeting visitors, managing access, and handling inquiriesProviding personalized services, assisting residents or tenants, and coordinating amenities
Work EnvironmentFront desk area in commercial or residential buildingsLobby or common areas with a focus on resident or guest services
CredentialsBasic customer service skills, sometimes security or reception trainingCustomer service, hospitality, or concierge certifications often preferred

Building reception staff primarily handle visitor check-ins and inquiries, while building concierges offer personalized services and assist residents or tenants. Both roles are customer-focused but differ in scope and responsibilities, with concierges providing a higher level of service and assistance.

What is a building receptionist?

A building receptionist is an administrative professional who manages the front desk of a building or office, greeting visitors, answering phones, and directing inquiries. They often handle security procedures, maintain visitor logs, and use communication tools like phones and intercom systems to support daily operations.

What qualifications do you need to be a building receptionist?

Building receptionists typically need a high school diploma or equivalent, strong communication and customer service skills, and proficiency with basic office software. Some positions may require previous experience in reception or administrative roles, and good organizational skills are important for managing visitor logs and phone systems.
Infographic showing various Building Reception job openings in Nevada as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

$18 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago


National Veterinary Associates rating

5.8

Company rating: 5.8 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

33rd of 52 rated veterinary


Job description

Lead Veterinary Customer Service Representative (CSR) 

Position Summary 

We are seeking an experienced, compassionate, and organized Lead Veterinary Customer Service Representative (CSR) to lead our front office team while delivering exceptional service to clients and patients. The Lead CSR oversees daily reception operations, coaches and develops the client service team, fosters a positive and supportive workplace culture, and partners with hospital leadership to support an outstanding client experience and a thriving practice. 

Key Responsibilities 

  • Lead, coach, and support the Client Service Representative team. 

  • Assist with hiring, onboarding, training, and ongoing development of front desk staff. 

  • Coordinate daily front office workflow, scheduling, and team coverage. 

  • Foster a positive, collaborative, and accountable culture focused on exceptional client service. 

  • Partner with hospital leadership to drive client visits, strengthen client retention, and support the hospital's operational and financial success. 

  • Ensure an exceptional client experience throughout every stage of the patient visit. 

  • Greet clients and patients with professionalism, empathy, and compassion. 

  • Answer multi-line phones, schedule appointments, and manage client communications. 

  • Resolve client concerns professionally and escalate issues when appropriate. 

  • Process payments, maintain accurate medical records, and reconcile daily transactions. 

  • Collaborate with veterinarians and technicians to ensure efficient patient flow. 

  • Identify opportunities to improve front office workflows and team performance. 

  • Promote hospital services and preventive care. 

  • Maintain an organized reception area and ensure compliance with hospital policies and confidentiality standards. 

Qualifications 

  • Veterinary client service or veterinary reception experience preferred. 

  • Previous leadership or supervisory experience is strongly preferred. 

  • Excellent communication, coaching, and conflict-resolution skills. 

  • Strong organizational and multitasking abilities in a fast-paced environment.  

  • Comfortable handling financial transactions and maintaining accurate records. 

  • Passion for animal care and providing exceptional client service. 

Skills 

  • Leadership and team development 

  • Customer service excellence 

  • Problem-solving and conflict resolution 

  • Workflow coordination and organization 

  • Time management and attention to detail 

  • Strong verbal, written, and computer skills 

Schedule 

Full-time -evenings and weekends may be required. 

  •  
Compensation 
Base hourly rate of $18.00-$21.00
 
Example Benefits offered to full-time team members, if applicable
    Medical, Vision, Dental insurance
    401(k)
    Health Savings Account
    Paid time off
    Employee discounts

Ideal Candidate 

The ideal candidate is a positive, dependable leader who enjoys developing others, creating an exceptional client experience, and contributing to the success of the hospital. You thrive in a fast-paced environment, communicate effectively, and are committed to building a supportive team culture while helping the practice grow.


What National Veterinary Associates employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About National Veterinary Associates

Sourced by ZipRecruiter

National Veterinary Associates, based in Agoura Hills, CA, US, is a leading provider in the veterinary healthcare industry. Established in 1996, it operates independently owned veterinary practices across the United States, Canada, Australia, and New Zealand. With a passion for pet health, National Veterinary Associates supports over 1000 veterinary hospitals and pet resort entities. Though their website, nva.com, doesn't explicitly describe their mission, it is evident that their aim is to empower veterinarians with the resources they need to provide high-quality, compassionate pet care services. They have made remarkable strides in advancing veterinary medicine, which is a testament to their industry influence and commitment.

Industry

Veterinary services

Company size

10,000+ Employees

Headquarters location

Agoura Hills, CA, US

Year founded

1996