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Building Concierge Jobs in Florida (NOW HIRING)

Stratton Amenities

Front Desk Concierge (Overnight)

Naples, FL · On-site

$14.50 - $18.75/hr

The Overnight Concierge is responsible for delivering a warm and polished guest experience while ... Monitor lobby activity, surveillance cameras, and building access points to support a secure and ...

LIVunLtd

Front Desk Concierge

Tampa, FL · On-site

$17.50/hr

The Concierge will engage with residents, instill a positive and enthusiastic culture within the building and provide the highest level of customer service. This person must possess an in-depth ...

LIVunLtd

Front Desk Concierge

Tampa, FL · On-site

$17.50/hr

The Concierge will engage with residents, instill a positive and enthusiastic culture within the building and provide the highest level of customer service. This person must possess an in-depth ...

Rosewood Hotels

Concierge, Residences

Sarasota, FL

$14.50 - $18.50/hr

Rosewood Residences Concierge Rosewood Residences is a refined collection of estate homes, luxury ... Monitor property access points and support overall building security protocols * Report suspicious ...

Rosewood Hotels

Concierge, Residences

Sarasota, FL

$14.50 - $18.50/hr

Rosewood Residences Concierge Rosewood Residences is a refined collection of estate homes, luxury ... Monitor property access points and support overall building security protocols * Report suspicious ...

Maxwell Group

Concierge

Fernandina Beach, FL · On-site

$14.25 - $18.50/hr

Maintains building security, monitors security systems, including the emergency call system, and ... concierge/administrative assistant position desired. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

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Building Concierge information

See Florida salary details

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How much do building concierge jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for building concierge in Florida is $13.54, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $14.38 per hour, depending on experience, location, and employer.

What is a building concierge?

Building concierges are professionals who manage front desk operations in residential or commercial buildings. They greet visitors, assist tenants with requests, handle deliveries, and ensure security by monitoring access to the premises. Their role often includes providing information, coordinating maintenance, and serving as a point of contact between residents and building management. Building concierges help create a welcoming and safe environment for everyone in the building.

What are the key skills and qualifications needed to thrive as a building concierge?

To thrive as a Building Concierge, you need strong customer service skills, organizational abilities, and a high school diploma or equivalent. Familiarity with property management software, visitor management systems, and basic security protocols is often required. Exceptional communication, problem-solving, and discretion help build rapport with residents and address their needs efficiently. These skills are essential for ensuring smooth daily operations and creating a welcoming, secure environment for all building occupants.

What are some common challenges a building concierge faces, and how can they effectively address them?

Building Concierges often manage multiple requests from residents and guests simultaneously, which can be challenging during peak hours. They must balance providing excellent customer service with enforcing building policies and handling emergencies. Effective communication, strong organizational skills, and the ability to stay calm under pressure are key to success. Regular training and clear procedures also help concierges handle difficult situations efficiently and maintain a positive atmosphere in the building.

What is the difference between Building Concierge vs Building Superintendent?

AspectBuilding ConciergeBuilding Superintendent
CredentialsCustomer service experience, sometimes certifications in hospitality or securityTrade licenses, maintenance certifications, HVAC or electrical licenses
Work EnvironmentFront desk, lobby, common areas of residential or commercial buildingsMechanical rooms, maintenance areas, building systems
Employer & IndustryProperty management companies, residential complexes, hotelsProperty management, commercial and residential buildings
Primary ResponsibilitiesGreeting residents, handling deliveries, providing informationMaintaining building systems, repairs, overseeing contractors

While both roles serve building residents and are essential to property operations, a Building Concierge primarily focuses on customer service and resident interaction, whereas a Building Superintendent handles maintenance, repairs, and building systems management. The roles often overlap but differ mainly in their core duties and skill sets.

Do building concierges make good money?

Building concierges typically earn an average salary ranging from $25,000 to $50,000 annually, depending on location, experience, and the complexity of the building. Some positions may offer additional benefits or tips, especially in luxury or high-end properties. Salaries can vary based on the employer and the level of responsibility involved.

What are the jobs of a building concierge?

A building concierge is responsible for greeting residents and visitors, managing deliveries, providing information about building services, and handling security or access control. They often assist with reservations, coordinate maintenance requests, and ensure the safety and comfort of occupants. Strong communication skills and familiarity with building systems are important for this role.

What does a building concierge do?

A building concierge is responsible for assisting residents or tenants by handling tasks such as greeting visitors, managing deliveries, providing information about building services, and coordinating maintenance requests. They often work in a front-desk environment and may use communication tools like phones or intercom systems to perform their duties.
Building Concierge jobs near you
Infographic showing various Building Concierge job openings in Florida as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $28,164 per year, or $13.5 per hour.

Front Desk Concierge (Overnight)

Stratton Amenities

Naples, FL • On-site

$15 - $16/hr

Part-time

Posted 5 days ago

Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description


Overnight ConciergeFront Desk Agent (Overnight)
Stratton Amenities is a hospitality-driven concierge services company providing luxury, hotel-style front desk concierge services for upscale apartment and condominium communities. Our mission is to deliver an elevated residential experience through warmth, professionalism, and attentive service, while ensuring residents feel comfortable, supported, and secure at all times.
Position Overview
We are seeking a professional, dependable, and hospitality-focused Overnight Concierge / Front Desk Agent to represent the community during overnight hours at a luxury residential high-rise.
This role is ideal for a hospitality professional who thrives in a calm, composed environment and understands that overnight operations require both elevated service and strong situational awareness. The Overnight Concierge is responsible for delivering a warm and polished guest experience while also supporting overnight operations such as monitoring activity, conducting walkthroughs, responding to resident concerns, and documenting incidents as needed. During overnight hours, this role plays a critical part in maintaining order, professionalism, and continuity until the daytime team arrives.
Schedule and Employment Type
  • Overnight shifts, including weekends and holidays
  • Part-time positions available

What We Offer
  • Competitive hourly pay
  • Stable and consistent overnight schedules
  • Professional, supportive, and team-oriented work environment
  • Performance-based recognition and rewards
  • Opportunity to work in luxury residential communities
  • Growth opportunities within hospitality and residential services

Key Responsibilities
  • Welcome residents and guests with professionalism, warmth, and discretion during overnight hours
  • Serve as the primary overnight front desk representative and point of contact for the community
  • Deliver anticipatory, hospitality-driven service while managing overnight operations
  • Conduct routine walkthroughs of common areas, amenities, and the property to ensure cleanliness, safety, and policy compliance
  • Monitor lobby activity, surveillance cameras, and building access points to support a secure and comfortable environment
  • Respond calmly and professionally to overnight resident concerns, including noise complaints, access issues, and general disturbances
  • De-escalate situations when appropriate and escalate concerns according to established protocols
  • Accurately document incidents, complaints, and unusual activity through detailed incident reports and shift logs
  • Answer, screen, and route phone calls using polished and professional telephone etiquette
  • Accurately log, secure, and manage resident packages and perform package inventory audits
  • Assist residents with reasonable requests including directions, amenity access questions, transportation coordination, and general inquiries
  • Enforce community policies consistently, professionally, and discreetly
  • Maintain confidentiality and exercise sound judgment at all times
  • Ensure the front desk, lobby, and common areas remain clean, organized, and presentable
  • Provide clear and thorough handoff notes to oncoming team members

Position Requirements
  • Previous experience in hospitality, concierge services, front desk operations, hotels, luxury residential communities, night audit, or upscale customer service
  • Minimum of 1 to 2 years of experience delivering exceptional guest or resident service
  • Excellent verbal and written communication skills
  • Strong problem-solving skills and ability to remain composed under pressure
  • Calm, reliable, and professional demeanor, especially during overnight hours
  • Strong interpersonal skills with a hospitality-first mindset
  • Organized, proactive, and self-motivated with strong attention to detail
  • Ability to multitask and prioritize in a dynamic overnight environment
  • Takes pride and ownership in both the position and the property
  • Maintains a neat, polished, and professional appearance
  • Ability to work overnight shifts, weekends, and holidays
  • Comfortable working independently while following established protocols

Preferred Qualifications
  • Experience as a hotel night auditor, overnight concierge, or overnight front desk agent
  • Experience in luxury residential, boutique hotel, or upscale hospitality environments
  • Experience handling incident reports, noise complaints, and overnight resident concerns
  • Familiarity with access control systems, surveillance monitoring, and package management tools
  • Bilingual skills are a plus

Equal Opportunity Employer
Stratton Amenities is an equal opportunity employer. We believe diversity and inclusion are essential to delivering exceptional hospitality and building meaningful connections. We encourage applicants from all backgrounds who are passionate about service excellence and professional responsibility to apply.

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