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Builders First Source Jobs in Melbourne, FL (NOW HIRING)

Customer Service Representative

Palm Bay, FL · On-site

$13.75 - $18.50/hr

... build high levels of customer satisfaction • Excellent verbal and written communication skills • Computer navigation and operation skills • Demonstrates effective people skills and ...

New

... first time move-up markets. The Company also provides mortgage financing and title services for ... Continually source new sales opportunities * Creates and provides to management a marketing plan ...

... first time move-up markets. The Company also provides mortgage financing and title services for ... Continually source new sales opportunities * Creates and provides to management a marketing plan ...

In many cases, you are candidates' first encounter with SpaceX and it is your job to represent the ... Source candidates - often the best candidates are the ones not actively looking * Discuss ...

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Builders First Source information

What does Builders First Source do?

Builders First Source is a supplier of building materials and construction products to professional contractors and builders. The company provides items such as lumber, roofing, and hardware, often working in warehouse or distribution environments. Employees may need to operate equipment, handle inventory, and ensure timely delivery of materials.
What are popular job titles related to Builders First Source jobs in Melbourne, FL? For Builders First Source jobs in Melbourne, FL, the most frequently searched job titles are:
What job categories do people searching Builders First Source jobs in Melbourne, FL look for? The top searched job categories for Builders First Source jobs in Melbourne, FL are:
What cities near Melbourne, FL are hiring for Builders First Source jobs? Cities near Melbourne, FL with the most Builders First Source job openings:
Infographic showing various Builders First Source job openings in Melbourne, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Representative

First Source LLC

Palm Bay, FL • On-site

$13.75 - $18.50/hr

Other

Posted 3 days ago

New


Job description

Remote Customer Service Representative - Must Live in Palm Bay, Florida
Provide customer support to consumers via telephone and/or Internet, e.g., instant message, email. Handle customer inquiries and resolve simple and basic support issues, such as address changes, processing orders, warranty or billing/payment. For product or service-related issues, will move customer to appropriate Product Support Specialist.
Job Description
GENERAL DUTIES & RESPONSIBILITIES
• Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department.
• Processes a high volume of consumer inquiries of our products and services and resolves a targeted percentage of those inquiries.
• Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems.
• When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge.
• Tracks and documents inbound support requests and ensures proper notation of customer problems or issues.
• Updates customer information and ensures accurate entry of contact information.
• Meets standards of job, such as quality standards, adherence to schedule and average handle time.
• May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer.
• Other related duties assigned as needed.
EDUCATION REQUIREMENTSHigh school diploma or GED
GENERAL KNOWLEDGE, SKILLS & ABILITIES• Knowledge of the company's products, services and business operations to enable resolution of customer inquiries
• Excellent customer service skills that build high levels of customer satisfaction
• Excellent verbal and written communication skills
• Computer navigation and operation skills
• Demonstrates effective people skills and sensitivities when dealing with others
• Ability to work both independently and in a team environment