Theย Budweiser Brew House is a three-level,ย 26,000-square-foot venue thatย offers an unparalleled beer and diningย experience for baseball fans andย visitors in St. Louis. Theย destination includes an outdoor beer garden,ย an interior inspired byย Anheuser-Busch and Budweiserโs rich heritageย andย commitment toย quality, and a rooftop deck that puts St. Louisย Cardinalsย fans withinย reach of baseball heaven. Fromย wings andย lobster tacos to St. Louis-style ribs, fresh salads andย more,ย eachย Budweiser Brew House menu item was created by a chef with aย specificย beer pairing in mind. ย We are looking for anย experienced and professional individualย to help round out our team of experts as a Server,ย responsible for taking our guests' food and beverage orders and servingย allย orders to the guests in the restaurant and cocktail area in a timely matter.ย At least 1 year of serving in a fast paced food and beverage venue, preferrably nightclub environment.ย Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.ย Must meet state legal age requirements.ย Must speak fluent English, other languages preferred. ย Other:
- Must be courteous, pleasant, and good natured.ย
- Communication skills are utilized aย significant amount of time when interacting with guests, bartender, waitย staff, cooks, and supervisors.
- Alcoholย awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
- Basic math skills are frequently used when handling cash and credit.
- May be required to work nights, weekends, and/or holidays.
This job requires the ability to perform the following:
- Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts,ย boxes, bottles, etc.).
- Must be able to efficiently and safely stand andย moveย about theย entire facility during each shift.
- Bending,ย stooping, kneeling, lifting. ย
Includes, but not limited to:
- Greet all guests and take beverage and food orders in a prompt and professionalย manner.
- Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
- Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.ย Must be willingย to provide outstanding and professional service with a smile to ensure guest satisfaction.ย
- Must be able toย communicate effectivelyย and clearly with co-workers and kitchen staff both verbally andย utilizing the point of sales system.ย
- Communicate withย guests clearly, patiently and with good humor.ย
- Must be well-versed inย allย concept products andย menu itemsย in order to guide the guest experience and sell food and beverage items.ย
- Consistentlyย checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
- Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
- Must be able to complete all side work assigned.
- Accurately account for all sales and payments from the guest.ย
- Alertย Management of any service and/or safety issues.ย ย Make appropriate service recovery gestures according to establishedย guidelines in order to ensure total guest satisfaction.ย ย ย ย
- Promoteย teamwork and quality service through daily communication and coordinationย with other departments.ย
- Coordinateย with bartenders and kitchen for ordering and receipt of food and beverages.