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Bsm Director Jobs (NOW HIRING)

Cnoinc

Branch Office Administrator

Kansas City, MO · On-site

$19.50 - $20/hr

BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist ...

Cnoinc

Branch Office Administrator

Dayton, OH · On-site

$19.50 - $20/hr

BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist ...

Cnoinc

Branch Office Administrator

San Antonio, TX · On-site

$18 - $18.50/hr

BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist ...

Cnoinc

Branch Office Administrator

Tucson, AZ · On-site

$19 - $19.50/hr

BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist ...

Cnoinc

Branch Office Administrator

Williamsport, PA · On-site

$18.25 - $18.50/hr

BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist ...

Cnoinc

Branch Office Administrator

Denver, CO · On-site

$20.50 - $21/hr

BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist ...

Cnoinc

Branch Office Administrator

Minneapolis, MN · On-site

$21 - $21.50/hr

BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist ...

Cnoinc

Branch Office Administrator

Sarasota, FL · On-site

$19.25 - $19.75/hr

BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist ...

Cnoinc

Branch Office Administrator

Charlotte, NC · On-site

$19.50 - $20/hr

BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist ...

Cnoinc

Branch Office Administrator

Boston, MA · On-site

$21.75 - $22.25/hr

BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist ...

Cnoinc

Branch Office Administrator

Denver, CO · On-site

$20.50 - $21/hr

BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist ...

Cnoinc

Branch Office Administrator

Spokane, WA · On-site

$20.25 - $20.75/hr

BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist ...

Cnoinc

Branch Office Administrator

San Diego, CA · On-site

$21.25 - $21.75/hr

BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist ...

Cnoinc

Branch Office Administrator

Fort Wayne, IN · On-site

$19.75 - $20.25/hr

BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist ...

Cnoinc

Branch Office Administrator

Pocatello, ID · On-site

$19.75 - $20.25/hr

BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist ...

Cnoinc

Branch Office Administrator

Memphis, TN · On-site

$19.50 - $20/hr

BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist ...

Cnoinc

Branch Office Administrator

Baton Rouge, LA · On-site

$19.25 - $19.75/hr

BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist ...

Cnoinc

Branch Office Administrator

Modesto, CA · On-site

$21 - $21.75/hr

BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist ...

Cnoinc

Branch Office Administrator

Richmond, VA · On-site

$19.75 - $20.25/hr

BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist ...

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Bsm Director information

See salary details

$43.5K

$127.5K

$239K

How much do bsm director jobs pay per year?

As of Sep 9, 2026, the average yearly pay for bsm director in the United States is $127,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $150,500.00 per year, depending on experience, location, and employer.

What is a BSM director?

A BSM Director, or Business Service Management Director, is a senior leader responsible for overseeing the delivery, optimization, and strategic alignment of business services within an organization. They ensure that business service operations support the company's objectives, improve efficiency, and drive customer satisfaction. BSM Directors often collaborate with IT, operations, and business units to implement best practices, manage service delivery teams, and measure service performance. Their role is crucial in bridging the gap between business goals and service execution.

How does a BSM director typically collaborate with cross-functional teams to drive business success?

A BSM (Business Service Management) Director regularly works with IT, operations, finance, and executive leadership to align business objectives with IT service delivery. This involves leading strategic meetings, facilitating communication between technical and non-technical teams, and ensuring that service management processes support overall business goals. The BSM Director also plays a key role in change management and process improvement initiatives, making collaboration and stakeholder management essential parts of their daily responsibilities. Successful collaboration helps ensure that technology investments deliver measurable value to the organization.

What are the key skills and qualifications needed to thrive as a BSM director, and why are they important?

To thrive as a BSM Director, you need a comprehensive understanding of IT service management, business process optimization, and leadership, often backed by a degree in business or IT and extensive management experience. Familiarity with BSM platforms, ITIL frameworks, and enterprise IT tools like ServiceNow or BMC is typically required, along with relevant certifications such as ITIL Expert. Exceptional communication, strategic thinking, and stakeholder management abilities are crucial for driving cross-functional alignment and business outcomes. These skills ensure effective integration of IT services with business goals, enabling operational efficiency and organizational success.

What cities are hiring for Bsm Director jobs?

Cities with the most Bsm Director job openings:

What states have the most Bsm Director jobs?

States with the most job openings for Bsm Director jobs include:

What are popular job titles related to Bsm Director jobs?

For Bsm Director jobs, the most frequently searched job titles are:

Infographic showing various Bsm Director job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $127,543 per year, or $61.3 per hour.

Branch Office Administrator

Kansas City, MO • On-site

Cnoinc
Insurance Services • 5 - 10K employees
Learn more about Cnoincexternal

$19.50 - $20/hr

Part-time

Re-posted 8 days ago

CNO Financial Group rating

8.7

Company rating: 8.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

72nd of 315 rated insurance

Job description

Job Title

Branch Office Administrator

Location

BLC -KANSAS CITY, MO 4071

Job Details

Overall Job Summary Responsible for the day to day operations of the branch from an administrative aspect. Key Job Responsibilities and Accountabilities: Answering the phone: pick up by third ring, direct customer questions, direct customers to agent Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI Policy Support: Maintain contact list for all underwriters, follow up for medical records and pordamedic, check the application detail for accuracy, gather missing application items and OFS, correct any underwriting errors; Track and maintain a log of policy and check deliveries; return policy holder calls, process checks related to refunds, and log delivery slips. BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist BSM with reimbursements Training Support: Maintain NAS material, provide administrative support for all BSO and BLN training sessions such as prepping materials and room, may provide shadowing opportunities and/or training to new BOA's in region; follow-up on BLN training completion; monitor agents through SNA status;. Recruiting coordination: May assist Telemarketers with the AIRS system; assist with nomoreforms for new managers; will set-up career briefings and sign-in candidates; assist the BSM with other recruiting efforts. BSO operations: maintains BSO general email box, determines the appropriate person to forward to - agents or managers, prints and distributes information to office as needed. Aids in Compliance efforts in office including Gryphon system monitoring and reports set up, following up with agent compliance testing, completion of proper and timely termination paperwork

What CNO Financial Group employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

CNO Financial Group logo

About CNO Financial Group

Sourced by ZipRecruiter

CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands and supported by our associates and agents. Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.2 million policies and more than $35 billion in total assets. Our 3,400 associates, 8,600 exclusive agents and independent partner agents guide individuals, families and businesses through a lifetime of financial decisions. We are financially strong and well positioned for continued growth, and we are grounded in our core values of Diversity, Equity & Inclusion (DE&I); Integrity, Customer Focus, Excellence, and Teamwork. We have offices in more than 260 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in Birmingham, Chicago, Philadelphia, Orlando and Milwaukee. At CNO Financial Group, we're always looking forward-to the security and stability we help create for our insurance brands' customers, and the growth we create within our own company. We're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences. If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you. For more information, visit CNOinc.com.

Industry

Insurance services

Company size

5,001 - 10,000 Employees

Headquarters location

Carmel, IN, US

Social media

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