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Bsa Assistant Jobs in Indiana (NOW HIRING)

Create and maintain functional specification documents for software products supporting other BSA ... Work with project manager or Sales as Software Change Requests (SCR's) are created. * Assist with ...

Create and maintain functional specification documents for software products supporting BSA ... Work with project manager or Sales as Software Change Requests (SCR's) are created. * Assist with ...

Universal Banker

Kokomo, IN · On-site

$15.75 - $19.50/hr

Assist in meeting profitability standards. 3.Building Customer Relationships a.Participates in ... Bank Secrecy Act (BSA), Customer Identification Program (CIP), Funds Availability (Reg CC) and ...

Accountant, Senior

Evansville, IN

$70K - $88K/yr

Review non-post issues and other operation transactions. * Assist with fixed asset record keeping ... Perform duties related to the Bank Secrecy Act under the guidance of the BSA Officer. To perform ...

Accountant, Senior

Carmel, IN

$73K - $92K/yr

Review non-post issues and other operation transactions. * Assist with fixed asset record keeping ... Perform duties related to the Bank Secrecy Act under the guidance of the BSA Officer. To perform ...

Teller (Float)

Delphi, IN · On-site

$15.50 - $19.50/hr

Branch Growth * Assist in meeting profitability standards * Building Customer Relationships ... Bank Secrecy Act (BSA), Customer Identification Program (CIP), Funds Availability (Reg CC) and ...

Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of ... Handle and resolve client problems and complaints in a quick and efficient manner. * Assist in ...

Accountant, Senior

Evansville, IN · On-site

$70K - $88K/yr

Review non-post issues and other operation transactions. * Assist with fixed asset record keeping ... Perform duties related to the Bank Secrecy Act under the guidance of the BSA Officer. To perform ...

Teller (Float)

Delphi, IN · On-site

$15.50 - $19.50/hr

Branch Growth * Assist in meeting profitability standards * Building Customer Relationships ... Bank Secrecy Act (BSA), Customer Identification Program (CIP), Funds Availability (Reg CC) and ...

Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of ... Handle and resolve client problems and complaints in a quick and efficient manner. * Assist in ...

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Bsa Assistant information

See Indiana salary details

$7

$21

$36

How much do bsa assistant jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for bsa assistant in Indiana is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.88 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Bsa jobs in Indiana? The most popular types of Bsa jobs in Indiana are:
What cities in Indiana are hiring for Bsa Assistant jobs? Cities in Indiana with the most Bsa Assistant job openings:
Infographic showing various Bsa Assistant job openings in Indiana as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $45,489 per year, or $21.9 per hour.

Customer Solutions Specialist

Crossroads Bank

Wabash, IN • On-site

Other

Posted 27 days ago


Job description

Description
Major Duties & Responsibilities:
  • Provide professional and timely support to customers via phone, secure chat, and email; research and resolve inquiries, complaints, and service requests.
  • Process customer transactions accurately and efficiently, including account servicing, maintenance requests, and operational tasks.
  • Complete time-sensitive documents, reports, and daily operational duties as assigned.
  • Perform post-resolution follow-up to ensure complete customer satisfaction.
  • Support digital banking services, including troubleshooting online banking, ACH, wires, and Remote Deposit Capture.
  • Review and submit wire transfers in accordance with bank procedures.
  • Review, release, and assist with ACH processing; understand risk management practices and documentation requirements.
  • Assist with Remote Deposit Capture administration, including password resets and customer support.
  • Accurately process and document customer transactions, including P2P, A2A, Bill Pay, and other digital banking activity, and generate reports as needed.
  • Identify, escalate, and report suspicious activity, fraud concerns, and customer complaints in accordance with compliance requirements.
  • Maintain a strong understanding of bank products and services; educate customers and identify opportunities for referrals and cross-selling.
  • Order department supplies and assist with general departmental maintenance tasks.
  • Collaborate with internal teams to ensure seamless service delivery and issue resolution.
  • Consistently demonstrate a positive, professional attitude that reflects the bank's culture and values.
  • Perform other duties as assigned.

Compliance & Risk Responsibilities:
  • Adhere to all applicable banking regulations, including BSA/AML, Red Flag, and internal policies and procedures.
  • Maintain awareness of fraud trends and escalate concerns appropriately.
  • Ensure proper handling of sensitive customer information and secure banking practices.

Requirements
Education & Experience:
  • High school diploma or equivalent required.
  • Minimum of one (1) year of experience in customer service, call center, banking, or a related field preferred.
  • General knowledge of financial products, account servicing, and banking operations.
  • Basic understanding of digital banking services, ACH, and wire processes preferred.
  • Proficiency in Microsoft Office and banking systems.

Core Competencies:
  • Strong customer service and communication skills (written and verbal)
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment
  • Attention to detail and problem-solving skills
  • Ability to work independently and collaboratively within a team
  • Adaptability and willingness to learn new systems and processes
  • High level of professionalism, integrity, and accountability

Physical Requirements:
  • Ability to remain in a stationary position for extended periods while working at a computer.
  • Frequent use of computers, telephone, and other standard office equipment.
  • Ability to communicate effectively with customers and team members via phone, video, and in person.
  • Occasional movement throughout the office to access files, equipment, and other resources.
  • Ability to perform tasks requiring close visual attention, such as reviewing documents and working on a computer.