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Broughton Partners

Intake Specialist I

Savannah, GA · On-site

$16.50 - $22/hr

Broughton Partners is a technology-first legal marketing company. Our mission is to end corporate negligence by providing law firms with mass tort case generation solutions built on efficiency, data ...

AllSTEM Connections

Chemist-II

Rahway, NJ · On-site

$73K/yr

... functional partners. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your ... Broughton Branch Phone: (909) 244-1777 Location: Ontario, CA

AllSTEM Connections

TA Coordinator

San Diego, CA · On-site

$58K/yr

... Partners with Human Resources to process new hire onboarding requests. • Sends out a variety of ... Broughton Branch Phone: (909) 244-1777 Location: Ontario, CA

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How much do broughton partners jobs pay per year?

As of Jun 7, 2026, the average yearly pay for broughton partners in the United States is $63,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $83,000.00 per year, depending on experience, location, and employer.

What are Broughton Partners?

Broughton Partners is a legal marketing and technology company that connects individuals seeking legal assistance with qualified law firms. They specialize in mass tort and personal injury cases, helping people find the right attorneys for their legal needs. By leveraging technology and a network of partner law firms, Broughton Partners streamlines the process of finding legal representation for those affected by injuries or defective products.

What are the key skills and qualifications needed to thrive as a Legal Intake Specialist at Broughton Partners, and why are they important?

To thrive as a Legal Intake Specialist at Broughton Partners, you need strong communication skills, attention to detail, and a background in customer service or legal support, often supported by a high school diploma or associate degree. Familiarity with case management systems, CRM software, and call center technologies is typically required. Excellent interpersonal skills, active listening, and empathy help build rapport with clients and accurately assess their needs. These skills ensure efficient client intake, accurate case evaluation, and a positive experience for both clients and the legal team.

What is the difference between Broughton Partners vs Broughton Partners?

AspectBroughton Partners

Since the comparison is between Broughton Partners and itself, there is no difference. Broughton Partners is a specialized executive search firm focusing on healthcare and life sciences industries, known for its tailored recruitment solutions and industry expertise. It operates in a professional environment, working closely with healthcare organizations and biotech companies. The company emphasizes candidate quality, industry knowledge, and personalized service, making it a top choice for healthcare executive placements.

What opportunities for career growth are available at Broughton Partners, and how does the company support employee development?

Broughton Partners offers a variety of career advancement opportunities, especially for individuals who demonstrate strong performance and initiative. Employees often begin in entry-level roles and, through ongoing training and mentorship, can progress to supervisory or specialized positions. The company supports professional development through regular feedback, skills workshops, and encouragement to participate in company-sponsored learning programs. Team members are also encouraged to collaborate across departments, which helps build a broad skill set and opens up additional pathways for growth within the organization.
What states have the most Broughton Partners jobs? States with the most job openings for Broughton Partners jobs include:
Broughton Partners jobs near you
Infographic showing various Broughton Partners job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 81% Part Time, and 15% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $63,732 per year, or $30.6 per hour.
Intake Specialist I

Intake Specialist I

Broughton Partners

Savannah, GA • On-site

$16.50 - $22/hr

Other

Posted 27 days ago

Job description

Who we are:

Broughton Partners is a technology-first legal marketing company. Our mission is to end corporate negligence by providing law firms with mass tort case generation solutions built on efficiency, data science, and transparency. This role is part of the Intake Operations department and reports to Intake Pod Managers.

 
What’s the role like and who’s a good fit:
Intake Specialists are the heart of Broughton Partners as they’re the potential claimants first point of contact with our company. The goal of the Intake Specialist is to (a) determine if the people calling in have a valid legal claim (b) and answering their questions to help determine if signing a legal retainer to be represented by a litigating law firm is right for them. As our company deals primarily with mass tort cases, many of the people you interact with in this role may be distressed and being empathetic and patient is crucial to success.
Main Responsibilities of an Intake Specialist: 

90% Fielding inbound calls

The vast majority of the time working as an Intake Specialist is spent fielding inbound calls from potential claimants who have opted in to be contacted either by calling us directly after seeing an ad or by completing a web form to be contacted. There are no cold calls made; potential claimants have to have opted in previously. You’ll be provided with training on detailed scripts, Formsite surveys to determine eligibility, and Salesforce to manage calls efficiently. 


10% Ongoing training on process and best practices
We conduct training sessions frequently as new torts emerge, and we identify best practices. We also want to hear your feedback and areas you think we can improve so we can address them. We believe in transparency and share regular town halls.
Must-Haves:

  • Highly reliable and able to follow processes carefully.
  • Excellent verbal and written communication skills.
  • Emotional intelligence skills and conflict resolution skills.
  • Ability to work with G Suite and be generally tech-savvy to manage complex tasks between several software tools.
  • Outgoing and comfortable interacting with people for long periods of time.
  • Fluency in both English and Spanish is a plus.
  • Comfort in handling difficult conversations on sensitive subjects such as physical and sexual assault, death, suicide, and life-altering medical diagnoses.

Education:  High School Degree or GED, College Degree preferred     

Work Experience:  1-2 years customer service, medical terminology, call center, or sales related experience preferred

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