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Brightree Jobs in Ohio (NOW HIRING)

Shrivers Hospice

Registered Nurse

Zanesville, OH · On-site

Ability to efficiently and effectively utilize iPad, laptop, PC, and Brightree system, among other technological components of the job. Other duties as assigned by the Director. Equal Opportunity ...

Shrivers Hospice

Registered Nurse

Zanesville, OH · On-site

$65 - $90/hr

Ability to efficiently and effectively utilize iPad, laptop, PC, and Brightree system, among other technological components of the job. Other duties as assigned by the Director. Equal Opportunity ...

Shrivers Hospice

On Call Registered Nurse

Athens, OH · On-site

$65 - $82/hr

Ability to efficiently and effectively utilize iPad, laptop, PC, and Brightree system, among other technological components of the job. * Other duties as assigned by the Director. Qualifications ...

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Brightree information

See Ohio salary details

$14

$30

$50

How much do brightree jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for brightree in Ohio is $30.14, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $34.76 per hour, depending on experience, location, and employer.

What is a Brightree?

A Brightree job typically refers to a role at Brightree, a company that provides cloud-based software solutions for post-acute healthcare organizations. Employees at Brightree work in various fields, including software development, customer support, and healthcare technology services. These roles involve helping home medical equipment providers, pharmacies, and other healthcare businesses streamline operations and improve patient care.

What does someone working in a Brightree position do?

In a Brightree-focused role, your daily responsibilities generally include maintaining accurate patient records, managing billing and insurance claims through the Brightree platform, and providing technical support to staff users. You may also perform regular audits, troubleshoot system issues, and collaborate with clinical and administrative teams to streamline workflows. Staying up-to-date with software updates and regulatory changes is important to keep operations compliant. The position often involves a mix of independent tasks and cross-functional teamwork to support high-quality patient care and efficient business operations.

What are the key skills and qualifications needed to thrive in a Brightree position?

To excel in a Brightree Specialist or Administrator role, you should have a strong background in healthcare administration, billing processes, and technical proficiency with Brightree software. Experience with electronic health records (EHR), medical billing codes, and certifications in healthcare IT or revenue cycle management are commonly required. Strong communication, attention to detail, and problem-solving abilities help you navigate patient data and support team members effectively. These skills ensure efficient system management, accurate billing, and improved healthcare operational outcomes.

Brightree jobs near you
Infographic showing various Brightree job openings in Ohio as of August 2026, with employment types broken down into 93% Full Time, 3% Part Time, 1% Temporary, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $62,685 per year, or $30.1 per hour.

Service Continuity & Patient Branch Support Specialist

Medical Service Company

Elyria, OH • On-site

$20 - $25.05/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Key responsibilities

  • Manage the renewal of durable medical equipment rentals, including processing RUL, BEM, and re-qualification orders.

  • Assist patients in the branch by answering questions, verifying insurance, processing sales orders, and collecting payments.

  • Support equipment preparation, documentation compliance, and communication with patients and healthcare providers to ensure accurate and timely service.

Medical Service Company rating

6.7

Company rating: 6.7 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC).
MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work!
MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.
In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success!
We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY!
  • Competitive Pay
  • Advancement Opportunities
  • Medical, Dental amp; Vision Insurance
  • HSA Account w/Company Contribution
  • Pet Insurance
  • Company provided Life and AD amp;D insurance
  • Short-Term and Long-Term Disability
  • Tuition Reimbursement Program
  • Employee Assistance Program (EAP)
  • Employee Referral Bonus Program
  • Social Recognition Program
  • Employee Engagement Opportunities
  • CALM App
  • 401k (with a matching program) / Roth IRA
  • Company Discounts
  • Payactiv/On-Demand Pay
  • Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays
The Service Continuity amp; Patient Branch Support Specialist plays a key role in managing the renewal of durable medical equipment rentals and delivering excellent patient service in a branch setting. This position is responsible for processing Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification orders, while ensuring accurate documentation, insurance compliance, and timely billing. The role also includes direct support to patients who visit the branch—assisting with equipment selection, order intake, insurance verification, and payment collection. Strong attention to detail, clear communication, and a patient-first mindset are essential to succeed in this role.
Responsibilities and Duties:
Rental Equipment Management
  • Handle Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification processes tied to rental equipment.
  • Review daily reports to identify patients eligible for RUL or BEM order processing.
  • Verify patient demographics, insurance details, and billing information for accuracy.
  • Perform insurance verification and same/similar checks to meet compliance requirements.
  • Review supporting documentation to confirm qualification and ensure appropriate billing.
  • Process all incoming RUL and BEM orders in a timely manner.
  • Manage sales orders on hold due to re-qualification needs, working with patients and prescribers to gather required documentation.
  • Follow up daily on assigned patients and equipment to support accurate and timely reimbursement.
Patient and Branch Support
  • Greet and assist walk-in customers and patients in a professional and friendly manner
  • Answer questions about medical equipment, supplies, insurance coverage, and payment options
  • Educate patients on proper use and care of equipment such as, walkers, nebulizers, and other DME items
  • Input and process sales orders accurately in the system for patients who walk in with prescriptions
  • Collect and verify prescriptions, insurance cards, and identification
  • Ensure compliance with Medicare, Medicaid, and private insurance documentation requirements
  • Coordinate with physicians' offices to obtain missing paperwork or approvals
  • Prepare equipment for in-branch pickup, including basic assembly or setup if applicable
  • Discuss patients’ financial responsibility and collect Method of Payment for equipment or supplies being dispensed at the branch
  • Work closely with customer service teams to ensure smooth patient experiences
  • Communicate issues or delays clearly and promptly to patients
Other Duties as Assigned
  • Support special projects or temporary needs within the branch
  • Participate in training and stay updated on DME products, insurance guidelines, and compliance standards
  • Perform other tasks and responsibilities as assigned to support departmental and organizational objectives
Qualifications:
Education: Graduate of an accredited high school or GED equivalent.
Experience/Knowledge/Skills/Physical Requirements:
  • Strong Medicare, Medicaid amp; Commercial Payer HME experience
  • Experience in HME/DME referral intake and/or billing helpful.
  • Progressively responsible reimbursement experience in HME.
  • Ability to understand reimbursement implications due to industry changes.
  • Strong verbal and written communication skills.
  • TEAM Player with excellent interpersonal and organizational skills
  • Extensive computer use requires strong typing ability. Must type @ least 40 WPM: Brightree experience a plus
  • Strong telephone skills

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