Branch Manager
Cambridge, MA · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Cambridge, MA · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Milton, FL · On-site
As a result of the Branch Manager leadership and coaching, the branch is expected to exceed all sales, service and operational goals by executing service, sales and marketing strategies for the ...
Branch Manager
Milton, FL · On-site
As a result of the Branch Manager leadership and coaching, the branch is expected to exceed all sales, service and operational goals by executing service, sales and marketing strategies for the ...
As a result of the Branch Manager leadership and coaching, the branch is expected to exceed all sales, service and operational goals by executing service, sales and marketing strategies for the ...
As a result of the Branch Manager leadership and coaching, the branch is expected to exceed all sales, service and operational goals by executing service, sales and marketing strategies for the ...
POSITION OVERVIEW The Branch Manager is responsible for every aspect of the branch and its ... Ensures that customers receive efficient, expedient service by all personnel * Ensure proper ...
POSITION OVERVIEW The Branch Manager is responsible for every aspect of the branch and its ... Ensures that customers receive efficient, expedient service by all personnel * Ensure proper ...
The Branch Manager must manage all aspects of branch sales and service delivery to meet and exceed financial targets (sales, fees, gross profit, and contribution). Responsible for building and ...
The Branch Manager must manage all aspects of branch sales and service delivery to meet and exceed financial targets (sales, fees, gross profit, and contribution). Responsible for building and ...
Branch Manager
Milford, NH · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Milford, NH · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Rochester, NY · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Rochester, NY · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Manchester, MA · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Manchester, MA · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Monsey, NY · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Monsey, NY · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Bangor, ME · On-site
$80K - $150K/yr
Service and Parts: Branch Manager works closely with Service and Parts Managers to coordinate Anderson's response to customer needs and equipment issues. Financial Results: Branch Manager is ...
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Branch Manager
Bangor, ME · On-site
$80K - $150K/yr
Service and Parts: Branch Manager works closely with Service and Parts Managers to coordinate Anderson's response to customer needs and equipment issues. Financial Results: Branch Manager is ...
Branch Manager
Blountstown, FL · On-site
Tellers, Member Service Representatives, Branch Lenders FLSA Status: Exempt Employment Type: Full-Time Revised: 2026 POSITION SUMMARY The Branch Manager serves as the senior on-site leader of a ...
Branch Manager
Blountstown, FL · On-site
Tellers, Member Service Representatives, Branch Lenders FLSA Status: Exempt Employment Type: Full-Time Revised: 2026 POSITION SUMMARY The Branch Manager serves as the senior on-site leader of a ...
Branch Manager
South Burlington, VT · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
South Burlington, VT · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Milford, NH · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Milford, NH · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Springfield, MA · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Springfield, MA · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Florham Park, NJ · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Florham Park, NJ · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
New York, NY · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
New York, NY · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Southampton, NY · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Southampton, NY · On-site
Actively models and coaches customer service and needs determination behaviors. Reinforces and ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager Service information
See salary details
$36K - $44.5K
6% of jobs
$44.5K - $53.1K
7% of jobs
$60.2K is the 25th percentile. Wages below this are outliers.
$53.1K - $61.6K
14% of jobs
$61.6K - $70.2K
12% of jobs
The median wage is $74.9K / yr.
$70.2K - $78.7K
20% of jobs
$86K is the 75th percentile. Wages above this are outliers.
$78.7K - $87.3K
19% of jobs
$87.3K - $95.8K
11% of jobs
$95.8K - $104.4K
4% of jobs
$104.4K - $112.9K
1% of jobs
$112.9K - $121.5K
4% of jobs
$121.5K - $130K
2% of jobs
$36K
$77.8K
$130K
How much do branch manager service jobs pay per year?
As of Jun 8, 2026, the average yearly pay for branch manager service in the United States is $77,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $89,000.00 per year, depending on experience, location, and employer.
What job makes $10,000 a month without a degree?
A branch manager in certain industries, such as banking or retail, can earn $10,000 or more monthly through salary and bonuses, often without a college degree if they have extensive experience and strong leadership skills. High-level sales roles, real estate brokers, and skilled trades like commercial pilots or certain tech roles may also reach this income level without formal degrees, relying instead on performance, certifications, or specialized training.
What is the difference between Branch Manager Service vs Customer Service Manager?
| Aspect | Branch Manager Service | Customer Service Manager |
|---|---|---|
| Credentials | Typically requires management experience, sometimes a degree in business or related field | Usually requires customer service experience, often a high school diploma or degree in related area |
| Work Environment | Leads branch operations, oversees staff, manages client relationships in banking, retail, or financial services | Manages customer service teams, handles client issues, improves service quality across departments |
| Employer & Industry Usage | Common in banking, retail, financial services | Found across retail, hospitality, telecom, and service industries |
The main difference is that a Branch Manager Service oversees entire branch operations, including staff and client relations, while a Customer Service Manager focuses specifically on managing customer service teams and improving customer satisfaction. Both roles require strong communication skills, but the scope and responsibilities differ based on the organizational level and industry focus.
What cities are hiring for Branch Manager Service jobs? Cities with the most Branch Manager Service job openings:
What states have the most Branch Manager Service jobs? States with the most job openings for Branch Manager Service jobs include:
M&T Bank rating
7.8
Based on 180 frontline employees who took The Breakroom Quiz
66th of 141 rated banks
Job description
Overview:
Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility.
Primary Responsibilities:
Scope of Responsibilities:
This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.
Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.
Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions. In addition, Insurance licensing minimum expectations must be maintained as outlined in MTS Licensed Banker Academy document. Business Banking Specialist minimum expectations will be set by both the Branch and Retail Regional Manager.
Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities.
Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved.
Supervisory/ Managerial Responsibilities:
Branch Managers generally have direct reporting responsibility for branch staff.
Education and Experience Required:
Bachelor's degree,
OR, in lieu of degree,
Four (4) years' relevant experience. Minimum three years sales experience
Minimum two years' managerial experience or proven leadership abilities.
At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position. Note: branch provides training for licensing within 6 months.
M&T Business Banking Specialist within 18 months of hire.
Demonstrated strong knowledge of Business Banking products, services and client relationship management.
M&T Way Certified
Precision Leadership Certified Bi-lingual/Spanish preferred
Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets.
Experience with Internet and email preferred.
Education and Experience Preferred:
Demonstrated sales/business development experience and success. Has fundamental understanding of profitability.
Excellent communication and interpersonal skills.
Proven ability to demonstrate and coach exceptional customer service.
Ability to communicate and function professionally with all levels of personnel and business partners across the organization.
Strong financial services product knowledge preferred.
Strong organization, time management, and prioritization skills.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $72,200.00 - $120,300.00 (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Cambridge, Massachusetts, United States of America
Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility.
Primary Responsibilities:
- Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals.
- Leads team through coaching, performance management, and setting priority. Builds and develops branch staff.
- Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions.
- Proactively prospects and grows Business Banking relationships through outreach. Builds the bank's presence in the community
- Conducts interviews and selects employees based on staffing model.
- Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains accountability for execution of Retail strategy.
- Ensures operational and requirements are maintained, to include consumer and business banking guidelines. Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets.
- Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution/escalations.
- Engages with all team members and business partners as appropriate.
- Independently processes all Business Banking loan requests up to $100,000. Proactively bundle products and services as appropriate.
- Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
- Promotes an environment that supports a culture of belonging and reflects the M&T Bank brand.
- Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Completes other related duties as assigned.
- Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
Scope of Responsibilities:
This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.
Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.
Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions. In addition, Insurance licensing minimum expectations must be maintained as outlined in MTS Licensed Banker Academy document. Business Banking Specialist minimum expectations will be set by both the Branch and Retail Regional Manager.
Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities.
Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved.
Supervisory/ Managerial Responsibilities:
Branch Managers generally have direct reporting responsibility for branch staff.
Education and Experience Required:
Bachelor's degree,
OR, in lieu of degree,
Four (4) years' relevant experience. Minimum three years sales experience
Minimum two years' managerial experience or proven leadership abilities.
At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position. Note: branch provides training for licensing within 6 months.
M&T Business Banking Specialist within 18 months of hire.
Demonstrated strong knowledge of Business Banking products, services and client relationship management.
M&T Way Certified
Precision Leadership Certified Bi-lingual/Spanish preferred
Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets.
Experience with Internet and email preferred.
Education and Experience Preferred:
Demonstrated sales/business development experience and success. Has fundamental understanding of profitability.
Excellent communication and interpersonal skills.
Proven ability to demonstrate and coach exceptional customer service.
Ability to communicate and function professionally with all levels of personnel and business partners across the organization.
Strong financial services product knowledge preferred.
Strong organization, time management, and prioritization skills.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $72,200.00 - $120,300.00 (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Cambridge, Massachusetts, United States of America
About M&T Bank
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
Buffalo, NY, US
Year founded
1856