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Box Office Ticketing Jobs (NOW HIRING)

The Flynn

Box Office Agent

Burlington, VT

Position Summary The Box Office Ticketing Agent provides excellent customer service to patrons by assisting with ticket sales, exchanges, refunds, will-call distribution, and general ticketing ...

The Flynn

Box Office Agent

Burlington, VT · On-site

$17.68/hr

Position Summary The Box Office Ticketing Agent provides excellent customer service to patrons by assisting with ticket sales, exchanges, refunds, will-call distribution, and general ticketing ...

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Box Office Ticketing information

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How much do box office ticketing jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for box office ticketing in the United States is $14.50, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.62 per hour, depending on experience, location, and employer.

What is box office ticketing?

Box office ticketing refers to the process of selling and distributing tickets for events such as concerts, theater performances, movies, and sports games directly to customers, typically at the venue’s physical ticket counter or through an online system. Box office staff handle ticket sales, answer customer inquiries, manage seat assignments, and resolve ticketing issues. They play a key role in ensuring a smooth entry process for attendees and often provide information about event schedules, prices, and venue policies.

What are some common challenges faced by box office ticketing staff and how can they be managed?

Box office ticketing staff often encounter challenges such as managing long queues during peak hours, handling ticketing system issues, and resolving customer complaints regarding seat assignments or sold-out events. To effectively manage these challenges, it's important to stay calm under pressure, communicate clearly with patrons, and be familiar with the ticketing software. Regular training and teamwork with front-of-house staff also play a key role in ensuring a smooth ticketing process and a positive guest experience.

What are the key skills and qualifications needed to thrive as a box office ticketing agent, and why are they important?

To thrive as a Box Office Ticketing Agent, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems such as Ticketmaster or Tessitura and payment processing tools is typically required. Excellent communication, problem-solving abilities, and patience help agents handle diverse customer needs and resolve issues efficiently. These skills are crucial for ensuring accurate transactions, positive customer experiences, and the smooth operation of events.

What is the difference between Box Office Ticketing vs Ticketing Agent?

AspectBox Office TicketingTicketing Agent
CredentialsCustomer service skills, basic computer literacyCustomer service skills, basic computer literacy
Work EnvironmentBox office, theaters, event venuesTicket booths, event venues, customer service counters
Industry UsagePrimarily in entertainment and event industriesEntertainment, travel, sports, and event industries
Job FocusSelling tickets at a physical locationAssisting customers with ticket purchases and inquiries

Both roles involve selling tickets and require customer service skills, often in similar environments like theaters or event venues. However, a Box Office Ticketing role typically refers to working at a dedicated ticket sales location, while a Ticketing Agent may work in various settings, including travel or sports industries. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What skills do you need for a box office ticketing?

A box office ticketing job requires strong customer service skills, attention to detail, and proficiency with ticketing software or point-of-sale systems. Good communication, basic math skills, and the ability to handle cash or electronic transactions are also important for success in this role.

What cities are hiring for Box Office Ticketing jobs?

Cities with the most Box Office Ticketing job openings:

What states have the most Box Office Ticketing jobs?

States with the most job openings for Box Office Ticketing jobs include:

What are popular job titles related to Box Office Ticketing jobs?

For Box Office Ticketing jobs, the most frequently searched job titles are:

Infographic showing various Box Office Ticketing job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 86% Full Time, 10% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $30,162 per year, or $14.5 per hour.

Box Office / Ticketing Associate

Phoenix, AZ • On-site

RelentlessBeats LLC
See more jobs at RelentlessBeats LLCexternal

Part-time

Posted 16 days ago

Key responsibilities

  • Sell tickets via ticket system, process will call and guestlist pickup transactions, and scan tickets for entry.

  • Monitor fan entry and provide friendly customer service to patrons, troubleshooting when needed.

  • Work closely with event coordinators and venue staff to ensure smooth ticketing operations.

Job description

About Relentless Beats
Born from the desire of founder Thomas Turner to bring underground music to Arizona, Relentless Beats has climbed the ranks to be recognized as one of the Southwest's most prolific independent promoters. From club shows to music festivals, Relentless Beats now produces over 400 events a year, featuring close to 500 unique artists in states that include Arizona, New Mexico, Hawaii, and Texas. Marquee events include Goldrush Music Festival, PHXLIGHTS, Body Language, DUSK, Decadence AZ, and several concert series featuring some of the globe's biggest acts.
About the Box Office Associate Position 
The Box Office Associate will be responsible for selling tickets, monitoring fan entry, and providing exceptional customer service to patrons. This individual will work closely with our event coordinators and venue staff to ensure smooth ticketing operations. This position will generally be for Special Events and Festivals, however, Club Show shifts may be available. Weekend availability is required as the bulk of our events are held on weekends.
We are currently hiring for Goldrush 2026 and Decadence 2026. Future opportunities may be available  based off performance.
Key Responsibilities in the Position Include:
  • First point of contact with fans and guests attending Relentless Beats events.
  • Processes will call and guestlist pickup transactions.
  • Sells tickets via ticket system.
  • Scans tickets for entry.
  • Provides friendly customer service to fans and helps troubleshoot when needed.
  • Other tasks as assigned.

You might be a great fit if you have the following knowledge, skills & abilities: 
  • Excellent interpersonal skills.
  • Excellent written and verbal communication skills.
  • Willingness to work a flexible schedule including nights, weekends and occasional holidays.
  • Highly motivated to contribute to an atmosphere in which people work together with enthusiasm and efficacy to produce outstanding results.
  • Strong problem-solving skills and ability to think creatively to find solutions.

Education & Experience Requirements 
  • Must be at least 18 years old
  • Have at least 6 months experience in customer service, box office, retail or similar role
  • Strong communication and interpersonal skills
  • Proficiency with computers and ticketing software (as trained)
  • Willingness to work a flexible schedule including nights, weekends and occasional holidays
  • Ability to sit or stand for extended periods of time
Work Location & Hours
Work will take place on site of the events - typical set up starts an hour before doors open.
Upcoming Event: 
September 11-12, 2026:  Goldrush Music Festival, Rawhide Events Center, Chandler, Arizona 
Physical Requirements
  • May experience a wide range of temperature climates on job sites, including extreme outdoor heat and cool temperatures.
  • Ability to tolerate loud noise levels and busy environments. 
  • Ascending/descending stairs. 
  • Moving self in different positions to accomplish tasks in various environments.  
  • Remaining in a stationary position, often standing. or sitting for prolonged periods.  
  • Communicating with others to exchange information. 
  • Repeating motions that may include the wrists, hands, and/or fingers. 
  • Lifting objects up to 25 lbs. 

Pay Range Part Time / Hourly Rate (minimum pay starts at $16/hr - based on experience)

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