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Box Office Ticket Representative Jobs (NOW HIRING)

AEG

Box Office Ticket Seller

Tysons, VA · On-site

... person ticket sales using Ticketmaster for the performance hall and black box Handles Will-Call ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

ASM Global

Ticket Seller- Part Time

Miami, FL · On-site

Box Office, Ticket Seller - Part Time DEPARTMENT: Ticketing REPORTS TO: Box Office Manager FLSA ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

ASM Global

Ticket Seller- Part Time

Miami, FL · On-site

Box Office, Ticket Seller - Part Time DEPARTMENT: Ticketing REPORTS TO: Box Office Manager FLSA ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

AEG

Ticket Seller- Part Time

Miami, FL · On-site

Box Office, Ticket Seller - Part Time DEPARTMENT: Ticketing REPORTS TO: Box Office Manager FLSA ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

AEG

Manager of Box Office & Group Sales

Marion, IL · On-site

$27K - $40K/yr

Position Summary The Manager of Box Office & Group Sales oversees all ticketing operations at ... Meet and greet season ticket members, group leaders, and fans during games * Represent the ...

AEG

Box Office Manager

Charleston, WV · On-site

$36K - $50K/yr

The Box Office Manager will oversee all ticket operations at GoMart Ballpark while working closely ... The requirements listed below are representative of the knowledge, skill and/or ability required.

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Box Office Ticket Representative information

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How much do box office ticket representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for box office ticket representative in the United States is $14.50, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.62 per hour, depending on experience, location, and employer.

What is a box office ticket representative?

Box Office Ticket Representatives are customer service professionals who work at venues such as theaters, concert halls, and sports arenas. They are responsible for selling tickets, answering questions about events, processing payments, and helping resolve ticketing issues. These representatives serve as the main point of contact for patrons before events and ensure a smooth ticketing experience. They may also handle will-call tickets, process refunds or exchanges, and provide information about seating and event schedules.

What are the key skills and qualifications needed to thrive as a box office ticket representative?

To thrive as a Box Office Ticket Representative, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma. Familiarity with ticketing software systems (such as Ticketmaster or Tessitura), point-of-sale systems, and cash handling procedures is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist patrons and resolve issues. These skills are crucial for ensuring smooth ticket transactions, a positive customer experience, and efficient event operations.

What are some common challenges faced by box office ticket representatives during peak event times?

During peak event times, Box Office Ticket Representatives often manage long lines, high customer demand, and last-minute ticket changes or issues. Fast-paced environments require strong multitasking skills, patience, and the ability to resolve customer concerns quickly and accurately. Representatives also need to stay up-to-date with event details and ticketing systems to provide accurate information and maintain a positive customer experience, even under pressure.

What cities are hiring for Box Office Ticket Representative jobs?

Cities with the most Box Office Ticket Representative job openings:

What states have the most Box Office Ticket Representative jobs?

States with the most job openings for Box Office Ticket Representative jobs include:

What are popular job titles related to Box Office Ticket Representative jobs?

For Box Office Ticket Representative jobs, the most frequently searched job titles are:

Box Office Ticket Seller

Tysons, VA • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

Full-time

Re-posted 6 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Capital One Hall is a multi-venue theater complex located on the campus of Capital One headquarters in Fairfax County in the Commonwealth of Virginia. Capital One Hall features a 1600 seat performance hall, a 250 seat black box. The venue encompasses a spectacular Grand Lobby and Terrace, both spaces perfect for unique performances, pre-show activities, smaller musical acts, corporate gatherings and social events. This extraordinary, state of the art facility is located directly off the silver Metro line making it easily accessible locally and out of Washington D.C. proper. The anticipated performance season runs 12 months a year and will host a diverse, eclectic mix of entertainment including live music concerts, comedic acts, festivals and will proudly host many Fairfax County theatrical and symphonic groups including but not limited to organizations such as the Fairfax Symphony Orchestra, Washington West Film Festival and Ravel Dance.
Capital One Hall is owned by Capital One and opened in October 2021 and is managed by Legends Global, a world leader in facility management who will operate this extraordinary complex in the best interest of its client, Capital One.
Position Responsibilities
Demonstrates excellent customer service skills, responds promptly to customer needs, responds to requests for service and assistance
Responsible for in-person ticket sales using Ticketmaster for the performance hall and black box
Handles Will-Call according to procedures
Efficiently and courteously answer questions concerning event availability, pricing, seat selection, scheduling and parking
Resolve guest complaints within scope of authority
Utilize and balance a cash drawer with various tender types
Able to work independently and handle most questions without assistance
Performs other duties as assigned by the Box Office Manager
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS AND ABILITIES:
Excellent communication skills as well as interpersonal skills to deal effectively with all business contacts
Able to take initiative and exhibit flexibility
Effectively communicate in English, both written and oral forms
Ability to work flexible hours including evenings, weekends and holiday's as needed
Education and/or Experience
High School diploma or equivalent
Six (6) months experience with customer service and cash handling
Previous experience in a similar type entertainment venue.
Ticketmaster experience preferred
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Free employee parking and show tickets.
AEG logo

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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