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Box Office Ticket Representative Jobs (NOW HIRING)

AEG

Box Office ticket seller

Newport, KY · On-site

... in our Box Office Ticket Seller at Truist Arena in Highland Heights, KY. Our business is event ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Mohegan

Box Office Ticket Agent

Uncasville, CT · On-site

Sells ticket via walk up and over the phone * Processes gift card transactions via walk up, over ... Proficiency in Box Office ticketing software and other applicable computer programs Physical ...

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Box Office Ticket Representative information

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How much do box office ticket representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for box office ticket representative in the United States is $14.50, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.62 per hour, depending on experience, location, and employer.

What is a box office ticket representative?

Box Office Ticket Representatives are customer service professionals who work at venues such as theaters, concert halls, and sports arenas. They are responsible for selling tickets, answering questions about events, processing payments, and helping resolve ticketing issues. These representatives serve as the main point of contact for patrons before events and ensure a smooth ticketing experience. They may also handle will-call tickets, process refunds or exchanges, and provide information about seating and event schedules.

What are the key skills and qualifications needed to thrive as a box office ticket representative?

To thrive as a Box Office Ticket Representative, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma. Familiarity with ticketing software systems (such as Ticketmaster or Tessitura), point-of-sale systems, and cash handling procedures is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist patrons and resolve issues. These skills are crucial for ensuring smooth ticket transactions, a positive customer experience, and efficient event operations.

What are some common challenges faced by box office ticket representatives during peak event times?

During peak event times, Box Office Ticket Representatives often manage long lines, high customer demand, and last-minute ticket changes or issues. Fast-paced environments require strong multitasking skills, patience, and the ability to resolve customer concerns quickly and accurately. Representatives also need to stay up-to-date with event details and ticketing systems to provide accurate information and maintain a positive customer experience, even under pressure.

What cities are hiring for Box Office Ticket Representative jobs?

Cities with the most Box Office Ticket Representative job openings:

What states have the most Box Office Ticket Representative jobs?

States with the most job openings for Box Office Ticket Representative jobs include:

What are popular job titles related to Box Office Ticket Representative jobs?

For Box Office Ticket Representative jobs, the most frequently searched job titles are:

Title Box Office Ticket Seller| Part-Time | Snapdragon Stadium

San Diego, CA • On-site

Teamwork Online
Spectator Sports • 11 - 50 employees
Learn more about Teamwork Onlineexternal

$18 - $20/hr

Part-time

Retirement

Re-posted 29 days ago

Job description

Box Office Ticket Seller| Part-Time | Snapdragon Stadium
Location US-CA-San Diego
Job Post Information* : Posted Date 3 months ago(6/15/2026 12:22 PM)
Job ID 2026-32465
Group OVG - Venue Management
Location Name Snapdragon Stadium
Category Box Office
Type Regular Part-Time
Location : Location US-CA-San Diego
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Address 2101 Stadium way
Job Post Information* : Post End Date 9/18/2026
Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Overview

The Snapdragon Stadium Box Office is looking to add to our ticket office event day staff. We are looking for friendly, motivated individuals to work the ticket sales windows at the Box Office on event days. As a Box Office Ticket Seller, you will assist all patrons on event day with purchasing tickets at walk-up and troubleshooting potential ticket issues they may have.

This role will pay an hourly rate of $18.00-$20.00 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until September 18, 2026.

Responsibilities
  • Use a computerized ticketing system for walk-up ticket sales on event day.
  • Accurately process payments for tickets while following all proper box office selling and payment procedures.
  • Provide a high level of customer service and tactfully resolve ticketing issues with the general public.
  • Assist the general public with accessing, transferring, and accepting tickets via mobile ticketing prior to entering Snapdragon Stadium.
  • Other duties as assigned.
Qualifications
  • High School graduate or equivalent
  • Previous retail and/or customer service experience
  • Strong problem-solving skills
  • Experience handling cash preferred
  • Engaging, enthusiastic, and able to keep that same composure in a fast-paced environment
  • Ability to work evenings and weekends as required
  • Must have punctual and reliable attendance
Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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