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Box Office Manager Jobs in Manchester, CT (NOW HIRING)

Mohegan

Reservationist

Uncasville, CT

$16.50 - $21.50/hr

... Management department * Evaluates player ratings to determine access and availability of marketing ... Previous experience in a Contact Center, Marketing, Special Event s , Hotel Operations, Box Office ...

Mohegan

Reservationist

Uncasville, CT · On-site

$16.50 - $21.50/hr

... Management department * Evaluates player ratings to determine access and availability of marketing ... Previous experience in a Contact Center, Marketing, Special Event s , Hotel Operations, Box Office ...

Mohegan Sun

Reservationist

Uncasville, CT · On-site

$16.50 - $21.50/hr

... Management department * Evaluates player ratings to determine access and availability of marketing ... Previous experience in a Contact Center, Marketing, Special Events, Hotel Operations, Box Office ...

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Box Office Manager information

See Manchester, CT salary details

$23.5K

$52.1K

$76.5K

How much do box office manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for box office manager in Manchester, CT is $52,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $58,200.00 per year, depending on experience, location, and employer.

What is a box office manager?

A box office manager manages the ticketing office of a theatre or similar venue. In this role, your job duties include managing the box office staff members, accounting for ticket transactions, and ensuring the proper operation of the venue. The qualifications needed for a career as a box office manager include a bachelor's degree in a management field. However, some employers prefer a master's degree. You also need excellent organizational and people management skills and experience working in a theatre or similar venue.

What are the key skills and qualifications needed to thrive as a box office manager, and why are they important?

To thrive as a Box Office Manager, you need experience in ticket sales, cash handling, and staff supervision, often supported by a degree in business, hospitality, or a related field. Familiarity with ticketing software (such as Tessitura or Ticketmaster), POS systems, and event management platforms is typically required. Excellent customer service, problem-solving abilities, and strong organizational skills help you manage high-pressure situations and lead a team effectively. These skills ensure smooth operations, maximize ticket sales, and provide a positive customer experience at events.

What are some common challenges a box office manager faces during peak event seasons, and how are these typically addressed?

During peak event seasons, Box Office Managers often encounter high ticket demand, long customer queues, and increased pressure on both staff and technology systems. To address these challenges, they implement efficient scheduling, ensure thorough staff training, and utilize reliable ticketing software to streamline sales and minimize errors. Effective communication with event organizers and regular system checks are also key to maintaining smooth operations and delivering excellent customer service.

What education do you need to be a box office manager?

A box office manager typically needs a high school diploma or equivalent; some employers prefer postsecondary education such as an associate's degree or coursework in business, management, or hospitality. Strong communication, organizational skills, and experience with ticketing software are also important. Formal education requirements can vary depending on the size and type of venue.
More about Box Office Manager jobs

What job categories do people searching Box Office Manager jobs in Manchester, CT look for?

The top searched job categories for Box Office Manager jobs in Manchester, CT are:

What cities near Manchester, CT are hiring for Box Office Manager jobs?

Cities near Manchester, CT with the most Box Office Manager job openings:

Box Office Manager jobs near you
Infographic showing various Box Office Manager job openings in Manchester, CT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,123 per year, or $25.1 per hour.

Title Box Office Supervisor | Part-Time | PeoplesBank Arena

Hartford, CT • On-site

Oak View Group
Management of Companies and Enterprises • 51 - 200 employees

6.4

Company rating: 6.4 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

23rd of 37 rated event venues

People enjoy working here

Recommended by students

Respectful managers

Learn more about Oak View Groupexternal

$17.50 - $18.50/hr

Part-time

Retirement

Re-posted 28 days ago

Job description

Box Office Supervisor | Part-Time | PeoplesBank Arena
Location US-CT-Hartford
Job Post Information* : Posted Date 4 weeks ago(7/29/2026 4:45 PM)
Job ID 2026-33616
Category Box Office
Type Regular Part-Time
Location : Location US-CT-Hartford
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 06103
Location : Address One Civic Center Plaza
Job Post Information* : Post End Date 10/30/2026
Overview

The Box Office Supervisor oversees the event day operations of the Box Office, supervises box office ticket sellers, reinforces a guest-friendly attitude, handles guest inquiries and/or complaints, assists in preparing financial reports, and is responsible for opening and closing the box office at the PeoplesBank Arena and Pratt & Whitney Stadium.

This role pays an hourly rate of $17.50-$18.50

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.


This position will remain open until October 30, 2026

Responsibilities
  • Supervises and assists ticket sellers during event days/nights, which includes but is not limited to aiding with the sale process and troubleshooting mobile ticket issues and other ticketing needs.
  • Delegates job duties, prepares cash drawers, and calculates the daily ticket sales at the end of the shift.
  • Maintain and audit cash vault balance for accuracy, calculate daily revenue to coincide with receipts, and prepare and verify deposits accordingly.
  • Share responsibilities with other supervisors to include preparing ticket sellers' schedules, updating window displays, supervising will call and preparing guest services relocations, handling promoter inquiries, and running reports for events.
  • Compiles end-of-day reports to be used by the finance department.
  • Aids guests either in person or via telephone with any questions and/or problems that have been relayed by the ticket sellers.
  • Always reinforces a "guest-friendly" attitude to ensure the highest level of customer service.
  • Oversee the physical appearance of the box office.
  • Performs all other related duties as needed.
Qualifications
  • High school diploma/GED preferred.
  • 2-3+ years of box office experience, minimum of 1 year in a supervisory role.
  • Advanced experience with a computerized ticketing system.
  • Advanced technology skills, including computers and smart phones.
  • Experience in an event-driven, fast-paced environment that requires on-the-spot problem-solving.
  • Able to develop teamwork amongst ticket sellers and instill the highest level of customer service.
  • Must possess excellent organizational skills and communication skills in both oral and written form.
  • Ability to develop and train team members.
  • Intermediate computer knowledge. including some experience with Excel spreadsheets.
  • Ability to prioritize and make decisions.
  • Ability to work flexible hours, including nights, weekends, and holidays.
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About Oak View Group

Sourced by ZipRecruiter

Oak View Group (OVG) is a Development and Investment Company based in Los Angeles, CA, USA. Founded in 2015, the company plays a significant role in the sports and live entertainment industry. Specializing in arena & stadium alliances, OVG is committed to establishing partnerships that facilitate the growth of the live entertainment industry. The company operates multiple subdivisions involved in different aspects like facilities, security, content & media, and investments. Oak View Group's core mission is to be an industry leader that can be trusted by partners, residents, and fans to create world-class experiences.

Industry

Management of companies and enterprises

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US

View All Oak View Group Jobs

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