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Box Office Manager Jobs in Chicago, IL (NOW HIRING)

Studio Movie Grill

Box Office-

Wheaton, IL · On-site

$15/hr

... management Requirements: • Must be at least 16 years old • At least 1 year of previous hospitality experience is preferred • Ability to effectively communicate in English (verbal or written ...

SDC CPAs LLC

Be Seen First

Office Manager

Aurora, IL · On-site

$55K - $75K/yr

The employee must be able to lift and/or move up to 25 pounds (approximate weight of a box of paper ... office management issues (e.g. stationery, hardware and travel arrangements) · Plan in-house or ...

Box

Customer Success Manager

Chicago, IL · On-site

BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel ... Aligned to a Box office hub; expected in-office 3 days/week. Travel up to 40% for customer ...

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Box Office Manager information

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$23.7K

$52.6K

$77.2K

How much do box office manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for box office manager in Chicago, IL is $52,612.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $58,700.00 per year, depending on experience, location, and employer.

What is a box office manager?

A box office manager manages the ticketing office of a theatre or similar venue. In this role, your job duties include managing the box office staff members, accounting for ticket transactions, and ensuring the proper operation of the venue. The qualifications needed for a career as a box office manager include a bachelor's degree in a management field. However, some employers prefer a master's degree. You also need excellent organizational and people management skills and experience working in a theatre or similar venue.

What are the key skills and qualifications needed to thrive as a box office manager, and why are they important?

To thrive as a Box Office Manager, you need experience in ticket sales, cash handling, and staff supervision, often supported by a degree in business, hospitality, or a related field. Familiarity with ticketing software (such as Tessitura or Ticketmaster), POS systems, and event management platforms is typically required. Excellent customer service, problem-solving abilities, and strong organizational skills help you manage high-pressure situations and lead a team effectively. These skills ensure smooth operations, maximize ticket sales, and provide a positive customer experience at events.

What are some common challenges a box office manager faces during peak event seasons, and how are these typically addressed?

During peak event seasons, Box Office Managers often encounter high ticket demand, long customer queues, and increased pressure on both staff and technology systems. To address these challenges, they implement efficient scheduling, ensure thorough staff training, and utilize reliable ticketing software to streamline sales and minimize errors. Effective communication with event organizers and regular system checks are also key to maintaining smooth operations and delivering excellent customer service.

What education do you need to be a box office manager?

A box office manager typically needs a high school diploma or equivalent; some employers prefer postsecondary education such as an associate's degree or coursework in business, management, or hospitality. Strong communication, organizational skills, and experience with ticketing software are also important. Formal education requirements can vary depending on the size and type of venue.
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Box Office Manager jobs near you
Infographic showing various Box Office Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,612 per year, or $25.3 per hour.

Box Office Student Lead

Naperville, IL • On-site

North Central College
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about North Central Collegeexternal

Full-time

Re-posted yesterday

Job description

Position Information
Federal Work Study Eligible? Posting Number ST000955 Position Title Box Office Student Lead Department Fine Arts Division Business Affairs Supervisor Jennifer Holloway Supervisor Title Description of Job Duties
In addition to the standard tasks of a Box Office Student Worker, this position assists with coordinating student staff and ushers, ticket sales and running of front of house operations for events managed by the Department of Fine & Performing Arts. Work locations are Pfeiffer Hall, the Wentz Concert Hall, the Theatre at Meiley-Swallow Hall, and Madden Theatre.
Responsibilities include, but are not limited to:
1. Assist with onboarding new box office student workers, such as training, conducting secondary interviews with those chosen by management, etc.
2. Compile the desk shift schedule and implement it into Sling, as instructed by management.
3. Serve as a Day of Show point-person to other student workers as well as to patrons.
4. Coordinate and communicate with volunteer ushers in a professional manner, such as arranging the usher sign-ups, and emailing the ushers with any announcements or reminders.
5. Process and sell tickets for performances through online ticketing system with customers in person, on the phone, or by processing online orders.
6. Interact with event patrons in a professional manner.
7. Contribute to team goals and initiatives by attending student trainings, working collaboratively on projects, and assist department staff as needed.
8. Prepare for performing arts events by prepping will call, ticket sales, usher sign-ins, and/or venue set-up.
9. Attend and assist with the coordination of monthly 'in-service meetings' to communicate with department staff about programming or season updates, changes, and other important information pertaining to employment.
10. Open and close the box office during appropriate shifts, and for performances.
Do the job duties for this position include any driving requirements? No Job Qualifications
  • Currently employed as a North Central College Box Office Student Worker.
  • Have completed at least 1 year in the position of North Central College Box Office Student Worker.
  • Ability to deliver a high level of professionalism and customer service.
  • Computer proficiency is necessary, along with excellent attention to detail.
  • Available to work some night and weekend hours to accommodate the performance schedule (usually, a minimum of 2-3 events per month). Summer availability is preferred, though not required.
Will this position be working with minors? No Approximate number of work hours per week 10-20
Posting Detail Information
EEO Statement

North Central College is an Equal Opportunity Employer. NCC provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application or hiring process, please notify the Office of Human Resources at 630-637-5757 or humanresources@hr.noctrl.edu
Determinations for reasonable accommodation will be made on a case-by-case basis.

Open Date 10/18/2022 Close Date Open Until Filled Yes

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