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Booking Jobs in Massachusetts (NOW HIRING)

Getaway

Customer Representative

Boston, MA · Remote

$30K - $50K/yr

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities * Respond promptly and ...

Helpr

Babysitters

Boston, MA · On-site

$33 - $38/hr

Bookings will be emailed and you can accept if it works for you. We're looking for experienced childcare providers with vibrant and compassionate personalities! Strong preference for sitters with ...

Getaway

Customer Representative

Boston, MA · Remote

$30K - $50K/yr

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities * Respond promptly and ...

Ambition 24Hours Inc

Local Per Diem Rad Tech

Leominster, MA · On-site

$38.25 - $44.50/hr

Rad Tech -- Leominster, MA 01453 Ambition 24 Hours | StafferLink Contract Positions bookings@ambition24hours.com Rad Tech -- Per Diem / PRN Per Diem Contract | Leominster, MA 01453 | Day Shift LOCAL ...

Archer Travel Service, Inc

Customer Representative

Salem, MA · On-site

$17.50 - $23.75/hr

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities * Respond promptly and ...

Getaway Travel Agency

Travel customer representative

Boston, MA · On-site

$17.50 - $23.75/hr

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities * Respond promptly and ...

Getaway

Remote Customer Representative

Boston, MA · Remote

$17.50 - $23.75/hr

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities * Respond promptly and ...

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All JobsBooking JobsBooking Jobs in Massachusetts

Booking information

See Massachusetts salary details

$58.4K

$139.2K

$225.5K

How much do booking jobs pay per year?

As of Sep 6, 2026, the average yearly pay for booking in Massachusetts is $139,195.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $220,600.00 per year, depending on experience, location, and employer.

What is a booking agent?

A booking agent is a professional who arranges engagements, performances, or appearances for artists, performers, speakers, or other clients. They negotiate contracts, secure dates and venues, and handle logistical details to ensure their clients are scheduled for events that align with their career goals. Booking agents often work in the entertainment industry, such as music, theater, or public speaking, acting as the main point of contact between clients and event organizers.

How does a booking agent typically collaborate with event organizers and clients to ensure successful bookings?

A Booking Agent works closely with event organizers, clients, and venues to coordinate all aspects of bookings, from initial inquiry to final confirmation. This involves negotiating terms, confirming availability, and handling contracts to ensure that all parties' needs are met. Regular communication, attention to detail, and problem-solving skills are essential, as agents often manage multiple bookings simultaneously and must address last-minute changes or challenges. Successful collaboration relies on building strong relationships and maintaining clear, prompt communication throughout the process.

What are the key skills and qualifications needed to thrive as a booking agent, and why are they important?

To thrive as a Booking Agent, you need strong organizational skills, negotiation abilities, and industry knowledge, typically supported by experience or education in entertainment, hospitality, or related fields. Familiarity with booking software, CRM systems, and contract management tools is crucial for efficiently managing schedules and client relationships. Exceptional communication, attention to detail, and problem-solving skills set top performers apart in this role. These skills ensure smooth coordination between clients and venues, maximize opportunities, and foster long-term professional relationships.

What is the difference between Booking vs Reservation Agent?

AspectBookingReservation Agent
CredentialsBasic customer service skills, sometimes industry-specific certificationsSimilar credentials, often with additional training in reservation systems
Work EnvironmentTravel agencies, hotels, airlines, online platformsHotels, travel agencies, customer service centers
Employer & Industry UsageUsed broadly across travel and hospitality sectorsPrimarily in hotels and resorts
Search & Comparison IntentPeople compare booking services or rolesPeople look for reservation-related roles or services

While both roles involve managing customer arrangements, a Booking typically refers to the act of making reservations or appointments, often through online or automated systems. A Reservation Agent usually handles direct customer inquiries, manages bookings in person or over the phone, and provides personalized service. Understanding these differences helps job seekers and employers clarify role expectations in the hospitality and travel industries.

What are the most commonly searched types of Booking jobs in Massachusetts?

The most popular types of Booking jobs in Massachusetts are:

What cities in Massachusetts are hiring for Booking jobs?

Cities in Massachusetts with the most Booking job openings:

Booking jobs near you
Infographic showing various Booking job openings in Massachusetts as of August 2026, with employment types broken down into 74% Full Time, 18% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $139,195 per year, or $66.9 per hour.

Customer Service Hospitality - Reservations

Destination Careers

Boston, MA • Remote

$40K - $70K/yr

Full-time

Posted 25 days ago

Job description

 
About the Role:
Join our team and assist clients with booking and managing hotel reservations. You'll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process-all from your home office.
 
 
Key Responsibilities:
  • Assist clients in selecting and booking hotels
  • Share accurate details on amenities, pricing, and availability
  • Manage and update reservation details
  • Communicate promptly and professionally via phone, email, or messaging
Qualifications:
  • Strong communication and customer service skills
  • Professional, detail-oriented, and self-motivated
  • Basic computer skills and reliable internet connection
  • Hospitality or customer service experience is a plus
What We Offer:
  • Flexible remote schedule
  • Full training and booking system access
  • Supportive team environment
  • Income-earning possibilities based on performance
  • Travel discounts and perks
$40,000 - $70,000 a year
Apply today to help clients book their perfect stay with us!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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