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Booking Jobs in Massachusetts (NOW HIRING)

YO AI Labs

Travel Operations Expert - Remote

Boston, MA · Remote

$50 - $70/hr

Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms . * Evaluate AI-supported travel tools using real-world scenarios. * Identify and document incorrect ...

YO AI Labs

Travel Operations Expert - Remote

Boston, MA · Remote

$50 - $70/hr

Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms . * Evaluate AI-supported travel tools using real-world scenarios. * Identify and document incorrect ...

YO AI Labs

Travel Agent - Remote

Boston, MA · Remote

$30 - $50/hr

Review and improve travel booking processes and communication. * Develop travel scenarios and recommend suitable travel solutions. * Apply effective sales and negotiation techniques. * Collaborate ...

YO AI Labs

Travel Agent - Remote

Boston, MA · Remote

$30 - $50/hr

Review and improve travel booking processes and communication. * Develop travel scenarios and recommend suitable travel solutions. * Apply effective sales and negotiation techniques. * Collaborate ...

Helpr

Babysitters

Boston, MA · On-site

$33 - $38/hr

Bookings will be emailed and you can accept if it works for you. We're looking for experienced childcare providers with vibrant and compassionate personalities! Strong preference for sitters with ...

Helpr

Babysitters

Boston, MA

$33 - $38/hr

Bookings will be emailed and you can accept if it works for you. We're looking for experienced childcare providers with vibrant and compassionate personalities! Strong preference for sitters with ...

Del Mar Vacations

Reservations Coordinator

Orleans, MA · On-site

$50K - $60K/yr

Handle inbound calls for bookings, answering questions and converting interest into confirmed reservations. * Manage our reservations AI Agent, monitoring performance and stepping in where a human ...

Del Mar Vacations

Reservations Coordinator

Orleans, MA · On-site

$50K - $60K/yr

Handle inbound calls for bookings, answering questions and converting interest into confirmed reservations. * Manage our reservations AI Agent, monitoring performance and stepping in where a human ...

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Showing results 21-40

All JobsBooking JobsBooking Jobs in Massachusetts

Booking information

See Massachusetts salary details

$58.4K

$139.2K

$225.5K

How much do booking jobs pay per year?

As of Sep 7, 2026, the average yearly pay for booking in Massachusetts is $139,195.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $220,600.00 per year, depending on experience, location, and employer.

What is a booking agent?

A booking agent is a professional who arranges engagements, performances, or appearances for artists, performers, speakers, or other clients. They negotiate contracts, secure dates and venues, and handle logistical details to ensure their clients are scheduled for events that align with their career goals. Booking agents often work in the entertainment industry, such as music, theater, or public speaking, acting as the main point of contact between clients and event organizers.

How does a booking agent typically collaborate with event organizers and clients to ensure successful bookings?

A Booking Agent works closely with event organizers, clients, and venues to coordinate all aspects of bookings, from initial inquiry to final confirmation. This involves negotiating terms, confirming availability, and handling contracts to ensure that all parties' needs are met. Regular communication, attention to detail, and problem-solving skills are essential, as agents often manage multiple bookings simultaneously and must address last-minute changes or challenges. Successful collaboration relies on building strong relationships and maintaining clear, prompt communication throughout the process.

What are the key skills and qualifications needed to thrive as a booking agent, and why are they important?

To thrive as a Booking Agent, you need strong organizational skills, negotiation abilities, and industry knowledge, typically supported by experience or education in entertainment, hospitality, or related fields. Familiarity with booking software, CRM systems, and contract management tools is crucial for efficiently managing schedules and client relationships. Exceptional communication, attention to detail, and problem-solving skills set top performers apart in this role. These skills ensure smooth coordination between clients and venues, maximize opportunities, and foster long-term professional relationships.

What is the difference between Booking vs Reservation Agent?

AspectBookingReservation Agent
CredentialsBasic customer service skills, sometimes industry-specific certificationsSimilar credentials, often with additional training in reservation systems
Work EnvironmentTravel agencies, hotels, airlines, online platformsHotels, travel agencies, customer service centers
Employer & Industry UsageUsed broadly across travel and hospitality sectorsPrimarily in hotels and resorts
Search & Comparison IntentPeople compare booking services or rolesPeople look for reservation-related roles or services

While both roles involve managing customer arrangements, a Booking typically refers to the act of making reservations or appointments, often through online or automated systems. A Reservation Agent usually handles direct customer inquiries, manages bookings in person or over the phone, and provides personalized service. Understanding these differences helps job seekers and employers clarify role expectations in the hospitality and travel industries.

What are the most commonly searched types of Booking jobs in Massachusetts?

The most popular types of Booking jobs in Massachusetts are:

What cities in Massachusetts are hiring for Booking jobs?

Cities in Massachusetts with the most Booking job openings:

Booking jobs near you
Infographic showing various Booking job openings in Massachusetts as of August 2026, with employment types broken down into 74% Full Time, 18% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $139,195 per year, or $66.9 per hour.

Remote Travel Customer Service Representative

Rudyb Travel

Lynn, MA • Remote

$16.50 - $22.50/hr

Full-time

Posted 13 days ago

Job description

About the job

About The Role

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
  • Provide accurate and timely information regarding destinations, travel requirements, and agency policies
  • Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
  • Proactively follow up with clients before and after travel to ensure a positive experience
  • Address client concerns with empathy, professionalism, and solution-oriented thinking
  • Maintain accurate documentation and update booking systems as required

Qualifications & Skills

  • Excellent verbal and written communication skills
  • Customer service experience (travel, hospitality, or service-related experience preferred)
  • Strong organizational skills and attention to detail
  • Comfortable using technology and learning new systems and booking platforms
  • Reliable, proactive, and able to manage multiple client requests efficiently
  • Genuine interest in travel and helping clients plan memorable experiences

What We Offer

  • 100% remote work environment
  • Flexible scheduling options
  • Opportunities for professional growth within the company
  • Access to travel perks and industry-related discounts
  • Supportive team culture with ongoing training and development

Apply Today

Interested candidates are encouraged to apply today and join our remote travel support team.

Equal Opportunity Employer

Rudyb Travel is an equal opportunity employer committed to diversity and inclusion.

Apply