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Booking Jobs in Massachusetts (NOW HIRING)

Axon

Order Management Manager

Boston, MA

$21.25 - $28.25/hr

You will independently manage complex process of bookings workflows while partnering cross-functionally with Sales, Finance, Fulfillment, Product, and Customer Success teams to deliver an exceptional ...

Helpr

Babysitters

Boston, MA · On-site

$33 - $38/hr

Bookings will be emailed and you can accept if it works for you. We're looking for experienced childcare providers with vibrant and compassionate personalities! Strong preference for sitters with ...

Ambition 24Hours Inc

Local Per Diem Rad Tech

Leominster, MA · On-site

$38.25 - $44.50/hr

Rad Tech -- Leominster, MA 01453 Ambition 24 Hours | StafferLink Contract Positions bookings@ambition24hours.com Rad Tech -- Per Diem / PRN Per Diem Contract | Leominster, MA 01453 | Day Shift LOCAL ...

Ambition 24Hours Inc

Local Per Diem CNA

Clinton, MA · On-site

$20.75 - $24.25/hr

CNA - Acute -- Clinton, MA 01510 Ambition 24 Hours | StafferLink Contract Positions bookings@ambition24hours.com CNA - Acute -- Per Diem / PRN Per Diem Contract | Clinton, MA 01510 | Day Shift LOCAL ...

Getaway Travel Agency

Travel customer representative

Boston, MA · On-site

$17.50 - $23.75/hr

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities * Respond promptly and ...

Archer Travel Service, Inc

Customer Representative

Salem, MA · On-site

$17.50 - $23.75/hr

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities * Respond promptly and ...

Archer Travel Service, Inc

Customer Representative

Boston, MA · On-site

$17.50 - $23.75/hr

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities * Respond promptly and ...

NannyPod

Babysitters - MA (Boston)

Boston, MA · On-site

$17 - $22.25/hr

Babysittingexperience a prerequisite for Babysitter bookings * Nannyingexperience a prerequisite for Nanny bookings * Academicexperience and strong GPA for Homework Helper bookings

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Showing results 21-40

All JobsBooking JobsBooking Jobs in Massachusetts

Booking information

See Massachusetts salary details

$58.4K

$139.2K

$225.5K

How much do booking jobs pay per year?

As of Aug 11, 2026, the average yearly pay for booking in Massachusetts is $139,195.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $220,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a booking agent, and why are they important?

To thrive as a Booking Agent, you need strong organizational skills, negotiation abilities, and industry knowledge, typically supported by experience or education in entertainment, hospitality, or related fields. Familiarity with booking software, CRM systems, and contract management tools is crucial for efficiently managing schedules and client relationships. Exceptional communication, attention to detail, and problem-solving skills set top performers apart in this role. These skills ensure smooth coordination between clients and venues, maximize opportunities, and foster long-term professional relationships.

How does a booking agent typically collaborate with event organizers and clients to ensure successful bookings?

A Booking Agent works closely with event organizers, clients, and venues to coordinate all aspects of bookings, from initial inquiry to final confirmation. This involves negotiating terms, confirming availability, and handling contracts to ensure that all parties' needs are met. Regular communication, attention to detail, and problem-solving skills are essential, as agents often manage multiple bookings simultaneously and must address last-minute changes or challenges. Successful collaboration relies on building strong relationships and maintaining clear, prompt communication throughout the process.

What is a booking agent?

A booking agent is a professional who arranges engagements, performances, or appearances for artists, performers, speakers, or other clients. They negotiate contracts, secure dates and venues, and handle logistical details to ensure their clients are scheduled for events that align with their career goals. Booking agents often work in the entertainment industry, such as music, theater, or public speaking, acting as the main point of contact between clients and event organizers.

What is the difference between Booking vs Reservation Agent?

AspectBookingReservation Agent
CredentialsBasic customer service skills, sometimes industry-specific certificationsSimilar credentials, often with additional training in reservation systems
Work EnvironmentTravel agencies, hotels, airlines, online platformsHotels, travel agencies, customer service centers
Employer & Industry UsageUsed broadly across travel and hospitality sectorsPrimarily in hotels and resorts
Search & Comparison IntentPeople compare booking services or rolesPeople look for reservation-related roles or services

While both roles involve managing customer arrangements, a Booking typically refers to the act of making reservations or appointments, often through online or automated systems. A Reservation Agent usually handles direct customer inquiries, manages bookings in person or over the phone, and provides personalized service. Understanding these differences helps job seekers and employers clarify role expectations in the hospitality and travel industries.

What are the most commonly searched types of Booking jobs in Massachusetts? The most popular types of Booking jobs in Massachusetts are:
What cities in Massachusetts are hiring for Booking jobs? Cities in Massachusetts with the most Booking job openings:
Booking jobs near you
Infographic showing various Booking job openings in Massachusetts as of August 2026, with employment types broken down into 76% Full Time, 17% Part Time, 1% Temporary, and 6% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $139,195 per year, or $66.9 per hour.

Order Management Manager

Axon

Boston, MA

$21.25 - $28.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Axon rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

14th of 156 rated electronics manufacturers

Job description

Your Impact 

As an Order Management Manager, you will play a critical role in ensuring the accuracy, efficiency, and integrity of Axon's order-to-cash operations. You will independently manage complex process of bookings workflows while partnering cross-functionally with Sales, Finance, Fulfillment, Product, and Customer Success teams to deliver an exceptional customer experience.

What You'll Do 

Location: This role can be based out of any hub location, however will need to be available for West Coast working hours 9am-5pm Pacific. (San Francisco, Seattle, Scottsdale, Atlanta, Boston, NYC, Sterling). We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Reports to: Director, Order Management 
Direct Reports: N/A, Individual Contributor

  • Independently manage end-to-end order processing including order validation, booking, amendments, system corrections, and releases.
  • Review and interpret contracts, pricing structures, and commercial terms to ensure accurate order entry and revenue integrity.
  • Resolve complex order issues impacting bookings, fulfillment, invoicing, or compliance.
  • Partner with Sales, Sales Operations, Finance (AR), Warehouse, and Product teams to remove blockers and drive timely fulfillment.
  • Perform internal audits and quality checks to ensure compliance with revenue controls and operational standards.
  • Drive continuous improvement initiatives, including automation and workflow optimization.
  • Deliver process training and mentor junior analysts to elevate team capability.
  • Contribute to pipeline reviews and provide operational insight that supports revenue forecasting.
  • Flag any non-standard billing requirements
What You Bring
  • 8+ years of experience in Order Management, Billing, Revenue Operations, or Order-to-Cash environments.
  • Proven ability to independently manage complex global transactions with minimal supervision.
  • Strong understanding of revenue controls, audit requirements, and booking compliance.
  • Advanced proficiency in ERP and CRM systems (e.g., Salesforce, D365, SAP, NetSuite, or similar).
  • Strong analytical skills and experience using reporting tools (Excel, Sigma, or similar platforms).
  • Ability to influence cross-functional stakeholders and drive resolution in ambiguous situations.
  • Continuous improvement mindset with experience implementing process enhancements or automation.
Benefits that Benefit You
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Employee Resource Groups (ERGs)
  • And yes, we have snacks in our offices

Level Expectations

  • Operates with minimal supervision and high autonomy
  • Makes independent decisions impacting bookings, revenue, and customer satisfaction
  • Serves as a subject matter expert within Order Management
  • Influences department-level outcomes through expert contributions
  • Plays a key role in mentoring and developing peers and junior team members

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

What Axon employees say

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