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Boca Grove information

What are some typical responsibilities and challenges for a hospitality professional working at a private club like Boca Grove?

At a private club such as Boca Grove, hospitality professionals are responsible for providing exceptional member service, managing events, and maintaining high standards in dining and recreational facilities. The work environment emphasizes personalized attention and discretion, as members expect a premium experience. A common challenge is balancing multiple requests while ensuring seamless operations, especially during peak seasons or special events. Collaboration with other departments, such as culinary, maintenance, and administration, is essential to deliver a cohesive and memorable experience for club members.

What are the key skills and qualifications needed to thrive as a Club Manager at a private club like Boca Grove, and why are they important?

To thrive as a Club Manager at a private club, you need experience in hospitality management, a solid understanding of club operations, and typically a degree in hospitality or business administration. Familiarity with club management software, budgeting tools, and event planning systems is often required. Strong leadership, interpersonal communication, and problem-solving abilities are vital soft skills for managing staff, members, and guest relations effectively. These skills and qualifications ensure smooth club operations, high member satisfaction, and the financial success of the club.

What is the difference between Boca Grove vs Boca Grove Golf Course Manager?

AspectBoca GroveBoca Grove Golf Course Manager
Primary RoleReal estate community or country club memberOversees golf course operations and staff
Required CredentialsCommunity membership, possibly some hospitality experienceGolf course management certification, hospitality or turf management experience
Work EnvironmentCountry club or residential communityGolf course, club facilities, management office
Industry UsageReal estate, hospitality, private clubsGolf course operations, hospitality management

The main difference is that Boca Grove refers to a community or club membership, while Boca Grove Golf Course Manager is a professional responsible for managing golf course operations within that community or similar settings. The manager role requires specific certifications and operational experience, whereas Boca Grove as a community focuses on membership and amenities.

What is Boca Grove?

Boca Grove is a private, members-only golf and country club located in Boca Raton, Florida. It is known for its championship golf course, tennis facilities, fine dining, and luxury amenities. The club offers a range of social activities, fitness programs, and recreational opportunities for its members. Boca Grove is also recognized for its exclusive residential community, which features upscale homes and a secure, resort-style environment.

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Department: Food & Beverage, Front of House

Reports to: Restaurant Manager, Other Department Manager, or Director of Food & Beverage

General Purpose:

Serves guests food and beverage items in a prompt, professional and courteous manner. Creates memorable dining experiences through personalized and genuine interactions.

Essential Duties:

  • Prepares restaurant tables with special attention to sanitation and order.
  • Assists with setting tables and rearranging tables to accommodate larger parties.
  • Provides immediate attention to all guests upon seating.
  • Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate.
  • Presents menus and assists guests in selecting food and beverage items.
  • Delivers food to guests promptly after preparation.
  • Confirms orders with the chefs and bartenders whenever a clarification is requested.
  • Ensures guest satisfaction. Anticipates guest needs, replenishes items as needed, and maintains a clean and clutter free table.
  • Participates in pre-shift meetings and taste tests.
  • Maintains organized workstation and side work duties.
  • Utilizes the Point of Sale System properly and strives for 100% accuracy in all charges and transactions.
  • Follows established training and systems for taking, placing, and delivering orders.
  • Follows established standards for greeting, cocktail service, food delivery and general service techniques.
  • Collaborates with other servers, kitchen and bar staff before, during and after meal service periods to execute a "Member/Guest Comes First" approach.
  • Practices proper tray service for all food and beverage service.
  • Works closely with restaurant management to immediately address all guest concerns
  • Incorporates safe work practices in job performance.
  • Regular and reliable attendance.
  • Performs other duties as required.

Minimum Requirements:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Preferred Requirements:

  • 2+ years' Server experience preferred
  • Proven exemplary customer service skills
  • 2+ years' experience with a restaurant POS software platform

Physical Demands:

Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Occasionally works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:

ServSafe Certified (Food Handler & Alcohol) or TIPS equivalent.

Job Knowledge, Skill, and Ability Preferences:

  • Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
  • Meets state age requirements for handling alcoholic beverages.
  • Working knowledge of POS system.
  • Attention to cleanliness and safety.
  • Must have legible handwriting.
  • Patience and customer-oriented approach.
  • Excellent people skills with a friendly attitude.
  • Responsible and trustworthy.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.