To thrive working at a Boba Shop, you need customer service skills, basic math proficiency, and familiarity with food preparation and safety guidelines, often with a high school diploma as a minimum qualification. Knowledge of point-of-sale (POS) systems, drink preparation equipment, and food handling certifications (such as a food handler card) is typically required. Strong communication, multitasking abilities, and a friendly attitude help employees stand out in this role. These skills are essential for providing great customer experiences, maintaining safety, and ensuring efficient shop operations.