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Boats Group Jobs (NOW HIRING)

Boats Group

Director of Marketplace Trust

Miami, FL · Hybrid

At Boats Group, we're building the world's most trusted boating marketplaces. Trust is built through high-quality listings, transparent marketplace standards, authentic customer engagement, and a ...

Boats Group

Director of Marketplace Trust

Miami, FL · On-site

At Boats Group, we're building the world's most trusted boating marketplaces. Trust is built through high-quality listings, transparent marketplace standards, authentic customer engagement, and a ...

Boats Group

Sales Enablement Manager

Miami, FL · Hybrid

Sales Enablement Manager Miami, FL (Hybrid) Boats Group is looking for an experienced Sales Enablement Manager t o build, lead, and scale a best-in-class enablement function that turns our Sales and ...

Boats Group

Sales Enablement Manager

Miami, FL · On-site

Sales Enablement Manager Miami, FL (Hybrid) Boats Group is looking for an experienced Sales Enablement Manager t o build, lead, and scale a best-in-class enablement function that turns our Sales and ...

Boats Group

Enterprise Account Director

Miami, FL · Hybrid

Enterprise Account Director Miami, FL (Hybrid) As the Enterprise Account Director, you are the strategic steward of customer relationships at Boats Group. You own a portfolio of accounts spanning ...

Boats Group

Enterprise Account Director

Miami, FL · On-site

Enterprise Account Director Miami, FL (Hybrid) As the Enterprise Account Director, you are the strategic steward of customer relationships at Boats Group. You own a portfolio of accounts spanning ...

Boats Group

Partnerships Sales Executive

Miami, FL · Hybrid

Be part of a close-knit team that prioritizes relationship-building and personal connections. ​About Our Crew Boats Group is the fastest-growing digital business in the recreational boating space.

Boats Group

Partnerships Sales Executive

Miami, FL · On-site

About Our Crew Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend ...

Boats Group

AI Software Engineer

Miami, FL · On-site

AI Software Engineer Miami (Hybrid) About our crew Boats Group is the leading digital marketplace in the recreational boating industry, connecting millions of buyers and sellers around the world. Our ...

Boats Group

AI Software Engineer

Miami, FL · On-site +1

AI Software Engineer Miami (Hybrid) About our crew Boats Group is the leading digital marketplace in the recreational boating industry, connecting millions of buyers and sellers around the world. Our ...

Boats Group

Customer Experience Representative

Miami, FL · Hybrid

$15.25 - $20.75/hr

About Our Crew Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend ...

Boats Group

Customer Experience Representative

Miami, FL · On-site

$15.25 - $20.75/hr

About Our Crew Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend ...

Boats Group

Customer Experience Representative

Miami, FL · On-site

$15.25 - $20.75/hr

About Our Crew Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend ...

Lund Boats

Lowe Boats: Fabricator

Lebanon, MO

$18.05 - $19.25/hr

About Brunswick Boat Group Brunswick Boat Group is home to a diverse portfolio of iconic marine ... pontoon boats trusted for generations, you'll be part of a united team committed to delivering ...

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How much do boats group jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for boats group in the United States is $19.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Boats Group employee?

To thrive at Boats Group, strong skills in digital marketing, sales, and knowledge of the marine industry are essential, often supported by experience or a related degree. Familiarity with CRM platforms, web analytics tools, and online advertising systems is typically required. Excellent communication, adaptability, and a customer-focused mindset help employees stand out in this fast-paced environment. These skills enable employees to effectively market marine products, drive sales, and foster strong client relationships in a competitive industry.

What is Boats Group?

Boats Group is a technology company that operates some of the world's largest online marketplaces for boats and yachts, such as YachtWorld, Boat Trader, and boats.com. They provide digital marketing solutions to marine businesses, helping them connect with buyers and sellers of boats globally. Boats Group offers online advertising, lead generation, and data-driven insights to support the marine industry's growth. Their platforms make it easier for consumers to buy, sell, and research boats online.

What are some common challenges faced by professionals working at Boats Group, and how can they be overcome?

At Boats Group, professionals often encounter the challenge of staying updated with rapidly evolving digital marketing trends and technology in the marine industry. Navigating the balance between meeting client expectations and delivering innovative solutions can also be demanding. To overcome these challenges, employees are encouraged to engage in continuous learning, leverage teamwork for creative problem-solving, and actively participate in cross-functional projects. The collaborative culture at Boats Group supports knowledge sharing and professional growth, making it easier to adapt to industry changes.
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Boats Group jobs near you
Infographic showing various Boats Group job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,499 per year, or $19.5 per hour.

Director of Marketplace Trust

Boats Group

Miami, FL • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Director, Marketplace Trust
Miami, FL (Hybrid)
Boats Group is committed to being the world's most trusted boating marketplaces.
At Boats Group, we're building the world's most trusted boating marketplaces. Trust is built through high-quality listings, transparent marketplace standards, authentic customer engagement, and a strong connection with the boating community.
We're looking for a Director of Marketplace Trust to establish and lead this function. This role will define the strategy, build the operating model, and partner across the organization to improve marketplace quality, strengthen customer confidence, and ensure the voice of the customer influences business decisions.
Reporting into the Chief Brand amp; Communications Officer, the Director will lead a growing Marketplace Trust organization responsible for two critical areas:
  • Marketplace Quality amp; Policy – ensuring marketplace integrity through listing quality, policy governance, seller standards, and marketplace compliance.
  • Community amp; Consumer Engagement – building relationships with consumers and private sellers, managing online communities, and bringing customer insights into the business.

This is a highly cross-functional leadership role that works closely with Product, Marketing, Customer Success, Sales, Industry Relations, Data, Legal, and Operations to make trust a competitive advantage for Boats Group.
What You'll Do
Define the Marketplace Trust Strategy
  • Develop and execute Boats Group's Marketplace Trust strategy, aligning initiatives across product, operations, marketing, and customer experience.
  • Establish the roadmap, priorities, and success metrics for the Marketplace Trust function.
  • Create frameworks that improve marketplace quality, customer confidence, and long-term marketplace health.

Lead the Marketplace Trust Team
  • Build, coach, and develop a high-performing team responsible for Marketplace Quality amp; Policy and Community amp; Consumer Engagement.
  • Establish clear goals, KPIs, and operating rhythms across both functions.
  • Foster a culture of accountability, collaboration, and continuous improvement.

Improve Marketplace Quality amp; Integrity
  • Oversee programs that improve listing quality, marketplace standards, seller accountability, and policy compliance.
  • Partner with Product and Data teams to develop scalable tools, reporting, and automation that improve marketplace health.
  • Use marketplace insights to identify opportunities for operational, product, and policy improvements.

Champion the Voice of the Customer
  • Ensure customer feedback and community insights are systematically captured and shared across the business.
  • Oversee engagement with consumers, private sellers, and online boating communities to better understand customer needs, sentiment, and emerging trends.
  • Partner with Marketing and Product teams to translate customer insights into better products, content, and customer experiences.

Build Cross-Functional Alignment
  • Partner closely with Product, Marketing, Sales, Customer Success, Industry Relations, Legal, and Data teams to embed trust into the customer experience.
  • Serve as the executive champion for Marketplace Trust, ensuring initiatives are coordinated across the organization.
  • Develop executive reporting that measures marketplace health, customer sentiment, policy effectiveness, and overall trust.

What Success Looks Like
  • Marketplace quality improves through measurable reductions in duplicate, stale, inaccurate, and non-compliant listings.
  • Customer confidence increases through improved marketplace standards and transparency.
  • Community insights consistently inform product development, marketing, and operational decisions.
  • Marketplace Trust becomes a measurable business function with clear KPIs and executive visibility.
  • Boats Group strengthens its position as the industry's most trusted marketplace.

What We're Looking For
  • 8–12+ years of experience in marketplace operations, Trust amp; Safety, marketplace integrity, community management, customer experience, or a related field.
  • Experience building and leading cross-functional programs and building new functions or teams.
  • Demonstrated success managing and developing high-performing teams.
  • Strong analytical mindset with experience using data to drive operational and strategic decisions.
  • Excellent communication, stakeholder management, and executive presentation skills.
  • Experience influencing senior leaders and driving change across complex organizations.
  • A builder's mindset—you enjoy creating strategy, developing scalable processes, and leading transformational initiatives.
  • Experience with online marketplaces, digital platforms, ecommerce, Trust amp; Safety, community management, or the marine industry is a plus.
What You'll Receive:
  • Hybrid Work Flexibility: Embrace a balanced work model with remote work on Mondays and Fridays and in-office collaboration from Tuesday to Thursday.
  • Generous Time Off: With a strong focus on work/life balance, we offer all employees paid time off starting on day one, multiple paid holidays throughout the year, your birthday off, and a winter break at the end of the year
  • Volunteering Time: Participate in our volunteer program with 4 paid days annually to contribute to your community.
  • Modern Office Perks: Our vibrant Miami office features cutting-edge amenities, such as an electric sit/stand desk, dual monitors, a gym, and a variety of snacks and beverages.
  • Comprehensive Benefits Package: Enjoy top-tier Medical, Dental, Vision, and Life insurance, along with a 401(k) plan featuring a 4% match.
  • Commuter Benefits: Park conveniently in our building’s garage at no charge to you. For train commuters, we subsidize most, if not all, of your monthly pass expenses.
  • Professional Development: Take advantage of online training, live courses, and additional funds for courses, seminars, and certifications to enhance your skills.
  • Team-Centric Atmosphere: Be part of a close-knit team that prioritizes relationship-building and personal connections.
About Our Crew
Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying and selling boats easy. We spend each day surrounded by 500,000 boats from across the globe.
Our passion and unyielding dedication to getting people on the water influence our culture in ways you won’t find at other companies. We’re the best at what we do because we’re working in an industry we love. When you walk through our doors, you’ll find smart, dedicated people who consider one another family.
If you want to work in an inclusive, innovative environment where we encourage employees to collaborate, leverage their talents and actively shape the future of the company, then you will enjoy working here!
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