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TITLE: Sr. Coordinator, Youth Soccer Development

DEPARTMENT: Youth Soccer Development

REPORTS TO: Sr Director of Growth Marketing 

FLSA: Full-time; Salaried

WHAT SETS YOU APART

The Orlando City Youth Soccer Network (OCYSN) is an innovative, best-in-class youth affiliate structure for Orlando City focused on fostering a passion for the sport of soccer while also establishing a clear pathway to pro for aspiring athletes. You are a modern-day administrator, with an operations-focused mindset, who prioritizes customer service. Your attention to detail, proactive planning, and program management acumen allow you to market and flawlessly execute year-long programming while achieving financial goals. Your passion for soccer, work ethic, and organizational skills set you apart.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee successful operations of after-school programs, camps, corporate clinics, and community programming

• Lead communication with front office marketing and communications departments to implement a comprehensive marketing strategy to promote youth programming via social media, website, app, email blasts, in-game advertising, and others

• Oversees and manage a team of 10 in-house coaches

• Interview and hire coaches in collaboration with Youth Soccer Technical Lead

• Manage OCYSN Website and make updates when necessary

• Develop registration forms in collaboration with the Strategy & Analytics department

• Secure programming locations, dates, and times and manage relationships with facility managers

• Serve as a customer service representative for all Youth Programming clients

• Over-see and manage all Youth Development support emails (3)

• Oversee compliance and safety for all programming

• Establish and enforce a safe playing/coaching environment in compliance with company policies, local, and state laws.

• Monitor and communicate cancellations, postponements, and program changes to program participants

• Assist in the development of yearly Program Strategy and P&L

• Manage system setup for all vendors for payment, orders, and restocking

• Manage task lists, staffing plans, scheduling, and timelines

• Create metrics to be reviewed after all programming

• Ensure necessary resources and materials are available to facilitate program execution

• Assist in the continued development of the Youth Soccer Development business plan

• Other duties as assigned

QUALIFICATIONS

It’s never just a job at Orlando City SC and Orlando Pride. It’s a way of life. We live and breathe soccer and entertainment. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualifications:

• A bachelor’s in business, management, sports, or another related field preferred 

• 3-5 years in project management, program management, youth sports, or customer service

• General knowledge and experience in youth sports preferred

• Strong written communication and customer service acumen

• Exceptional interpersonal communication skills

• Ability to maintain workflow in a fast-paced environment

• Strong time management, organizational, and planning skills

• Proficient in Microsoft Office (Word, PowerPoint, and Excel)

• Proficient in Adobe Illustrator and Photoshop a plus

• Strong decision-making and problem-solving skills required

• The ability to attain and maintain Safesport certification

• The ability to pass a background screening

• Proficiency in English and Spanish languages a plus

• Ability to work nights, weekends, and holidays as needed