Blackboard Technical Support Jobs (NOW HIRING)

Job Summary:
Team Carney, Inc. is dedicated to providing top-tier training and human capital solutions for Federal Government agencies. The Courseware Developer/Programmer will support the development and maintenance of eLearning products, ensuring optimal performance and a quick response to technical issues.
Responsibilities:
• Provide support for courses and applications presented across multiple platforms to ensure optimal performance.
• Ensure customers receive a quick and efficient response in the event of a technical breakdown or outage.
• Bring mastery of identity and access management and security program operations into the classroom (both virtual and physical), ensuring that the curriculum remains cutting-edge, accurate, and highly effective.
Qualifications:
Required:
• Current Personnel (Security) Clearance at the SECRET level
• A Bachelor's degree from an accredited university in a field related to information technology and at least three (3) years of progressive, applied work experience designing, developing, and maintaining eLearning products or web-based applications as a web, software or courseware developer. Specifically, products intended for deployment through Learning Management Systems (e.g., Moodle, Blackboard Learn), web servers, virtual environments, and additional web-based platforms that support SCORM-compliant and xAPI-enabled content.
• In lieu of a degree, at least five (5) years of applied work experience designing, developing, and maintaining eLearning products or web-based applications as a web, software, or courseware developer. Specifically, products intended for deployment through Learning Management Systems (e.g., Moodle, Blackboard Learn), web servers, virtual environments, and additional web-based platforms that support SCORM-compliant and xAPI-enabled content.
• Minimum of three (3) years of experience translating instructional design materials (e.g., storyboards and design documents) into interactive eLearning products through prototyping and development.
• Minimum of three (3) years of experience designing and integrating multimedia assets (e.g., graphics, animations, simulations) into eLearning products and web applications.
• Minimum of three (3) years of experience using eLearning authoring tools (e.g., Adobe Captivate, Adobe Animate, Articulate Storyline) to develop or modify complete eLearning courses and interactive training modules.
• Minimum of three (3) years of experience advising instructional staff on strategies to enhance student engagement, using technical prototypes, flowcharts, or diagrams to support the proposed approach.
• Minimum of three (3) years of experience serving as a Subject Matter Expert (SME) in eLearning or web technologies, providing technical support and communicating complex concepts to non-technical audiences.
• Minimum of three (3) years of experience applying accessibility standards and testing practices, including Section 508 and WCAG compliance, with hands-on use of accessibility testing tools such as JAWS Screen Reader, JAWS Inspect, NVDA, or ANDI.
• Minimum of three (3) years of experience applying secure coding practices, including proper error handling, input validation, data sanitization, debugging techniques, and identifying and remediating coding flaws to ensure stability, efficiency, and protection against vulnerabilities.
• Minimum of three (3) years of experience with computer networking concepts, communication protocols, and network security methodologies.
• Minimum of three (3) years of experience participating in the iterative testing, staging, and deployment of eLearning products and web-based applications across various delivery platforms.
• Minimum of three (3) years of experience compiling and writing technical documentation for software development projects.
• Minimum of three (3) years of experience with project management methodologies (e.g., Waterfall or Agile) in a technical or development environment.
Company:
Carney incorporated in 1994 with a single mission -- to dramatically improve the job performance and critical mission accomplishment of employees, work teams, and entire organizations. Founded in 1994, the company is headquartered in Alexandria, USA, with a team of 51-200 employees. The company is currently Growth Stage.