Biotech Operations Manager Jobs in Roselle, IL (NOW HIRING)

Join IQVIA and help drive healthcare forward.
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections across healthcare through advanced analytics, technology, data, and deep domain expertise-helping customers accelerate the development and commercialization of innovative medical treatments that improve patient outcomes worldwide.

We are seeking a VP & Managing Director, Mid-Sized Pharma to lead one of IQVIA's important strategic partnerships. As the senior owner of the clinical relationship for designated mid-sized pharmaceutical customers, this leader will combine clinical development expertise, strategic account leadership, and operational excellence to accelerate customer development portfolios and strengthen long-term partnership value.

This role mobilizes IQVIA's global delivery operations, data and technology assets, governance structures, and strategic resourcing models to ensure consistent, high-quality execution and sustainable growth. Acting as the senior operational bridge between IQVIA and mid-sized pharma customers' clinical organizations, the VP & Managing Director will anticipate evolving needs, mitigate risk, and align complex matrix teams around shared priorities.

What You'll Be Doing

Strategic Partnership Leadership

• Serve as the senior operational liaison between IQVIA and the customer's clinical development organization.
• Lead the preferred provider partnership by shaping strategic resourcing models and identifying opportunities to deepen collaboration.
• Mobilize global IQVIA teams to anticipate customer needs, align delivery priorities, and strengthen partnership value.
• Drive year-over-year organic growth, expand customer market share, and sustain high levels of client satisfaction.

Operational Governance & Delivery Excellence

• Chair or co-chair operational governance forums and oversee resolution of escalations across the partnership.
• Ensure high-quality delivery across Global Product Development by aligning resources, sharing best practices, and strengthening customer confidence.
• Lead portfolio-level risk management across the customer's clinical development programs.
• Track and optimize RDS and RWLP delivery performance in partnership with global business unit teams.

Commercial & Financial Leadership

• Partner with Sales, Global Business Operations, and account leadership on financial tracking, LSFR activity, and strategic partnership opportunities.
• Own achievement of annual net revenue targets of $100M+ at targeted profitability levels.
• Apply strong financial acumen to pricing, margin management, investment decisions, and long-term account planning.

People Leadership & CrossFunctional Influence

• Lead and mentor global teams across Quality, Data Management, Lifecycle Safety, delivery operations, and other key functions.
• Establish goals, delegate effectively, and elevate team capability through coaching, accountability, and performance focus.
• Build trusted relationships with senior internal and external stakeholders across geographies and functions.
• Orchestrate matrix teams to ensure alignment with customer strategy, IQVIA best practices, and operational commitments.

What We're Looking For

• Deep expertise in clinical development, clinical operations, and global delivery models.
• Strong understanding of pharmaceutical and biotechnology business models, development priorities, and operational challenges.
• 15-20 years of experience in pharma, biotech, CRO, clinical operations, commercial, business development, project management, data management, laboratory, or pre-clinical environments.
• Proven success in senior client management, strategic partnership development, and influencing C-suite stakeholders.
• Exceptional communication, negotiation, critical thinking, and executive stakeholder management skills.
• Strong matrix leadership capability with cultural agility across global teams and complex client environments.
• Demonstrated ability to deliver results aligned with customer expectations, company objectives, financial goals, and quality standards.
• Solid financial analysis skills, including margin management, revenue planning, and strategic decision-making.
• Ability to design and execute strategic and tactical customer plans that translate priorities into measurable outcomes.

What We Offer

At IQVIA, you will join a global organization focused on helping customers solve complex healthcare challenges through clinical research services, commercial insights, healthcare intelligence, advanced analytics, technology, and deep domain expertise.

You will have the opportunity to shape a high-impact customer partnership, work across diverse geographies and therapeutic areas, and help accelerate the development and commercialization of innovative medical treatments that improve patient outcomes and population health worldwide.

We foster a culture of belonging where colleagues are encouraged to contribute their perspectives, collaborate across teams, and grow while doing meaningful work that helps move healthcare forward.

If you are a senior clinical operations and account leader who thrives in complex global partnerships, we encourage you to apply.

Please Note: You must reside within the country where this role is posted to be eligible for this remote position.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.