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Biomedical Technical Support Jobs (NOW HIRING)

The primary responsibility of the Technical Support Analyst is to provide advanced technical ... Biomedical Engineering, Computer Science, Software Engineering, Computer Engineering or Medical ...

The primary responsibility of the Technical Support Analyst is to provide advanced technical ... Biomedical Engineering, Computer Science, Software Engineering, Computer Engineering or Medical ...

Technical Support Specialist

Field, KY · On-site

$80K - $95K/yr

This includes support on Werfen product usage and function, technical questions, instrument ... Bachelor's degree in Biology, Medical Technology, Biomedical Engineering or a related field or ...

This includes support on Werfen product usage and function, technical questions, instrument ... Bachelor's degree in Biology, Medical Technology, Biomedical Engineering or a related field or ...

Be Seen First

Must be graduated from a DoD or civilian biomedical technical school (e.g. DoD BMET Basic Course ... Project Management, Logistics Support Services, Equipment Concentration Site (ECS) and Medical ...

This includes support on Werfen product usage and function, technical questions, instrument ... Bachelor's degree in Biology, Medical Technology, Biomedical Engineering or a related field or ...

This includes support on Werfen product usage and function, technical questions, instrument ... Bachelor's degree in Biology, Medical Technology, Biomedical Engineering or a related field or ...

This includes support on Werfen product usage and function, technical questions, instrument ... Bachelor's degree in Biology, Medical Technology, Biomedical Engineering or a related field or ...

This includes support on Werfen product usage and function, technical questions, instrument ... Bachelor's degree in Biology, Medical Technology, Biomedical Engineering or a related field or ...

Technical Support Specialist

Field, KY · On-site

$80K - $95K/yr

This includes support on Werfen product usage and function, technical questions, instrument ... Bachelor's degree in Biology, Medical Technology, Biomedical Engineering or a related field or ...

Technical Support Specialist

Field, KY · On-site

$80K - $95K/yr

This includes support on Werfen product usage and function, technical questions, instrument ... Bachelor's degree in Biology, Medical Technology, Biomedical Engineering or a related field or ...

Showing results 21-40

Biomedical Technical Support information

See salary details

$14

$26

$44

How much do biomedical technical support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for biomedical technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Biomedical Technical Support vs Biomedical Equipment Technician?

AspectBiomedical Technical SupportBiomedical Equipment Technician
CredentialsAssociate's/Bachelor's in biomedical engineering or related field, certifications like CBETAssociate's/Bachelor's in biomedical technology, certifications like CBET or BIET
Work EnvironmentHospitals, clinics, medical device companies, service centersHospitals, clinics, biomedical equipment service companies
Job FocusProviding technical support, troubleshooting, and user assistanceMaintaining, repairing, and calibrating medical equipment
Industry UsageCommonly used in healthcare and medical device sectorsPrimarily in healthcare facilities and biomedical service providers

Biomedical Technical Support and Biomedical Equipment Technicians share overlapping skills and work environments, often collaborating in healthcare settings. However, technical support focuses more on assisting users and troubleshooting, while technicians handle maintenance and repairs of medical devices. Both roles require relevant certifications and are vital for ensuring medical equipment functions properly in healthcare facilities.

Is biomedical technical support a good career choice?

Biomedical technical support is a stable career that involves maintaining and repairing medical equipment, often requiring technical skills and certifications. It offers opportunities in healthcare settings with regular hours and the potential for advancement based on experience and specialized knowledge.

What does a Biomedical Technical Support do?

A Biomedical Technical Support professional maintains, repairs, and calibrates medical equipment used in healthcare settings. They troubleshoot technical issues, ensure devices meet safety standards, and often work with biomedical engineers or clinical staff to ensure equipment operates effectively. Certification in biomedical technology or related fields is typically required, and the role may involve on-call or shift work to support hospital operations.

What cities are hiring for Biomedical Technical Support jobs?

Cities with the most Biomedical Technical Support job openings:

What states have the most Biomedical Technical Support jobs?

States with the most job openings for Biomedical Technical Support jobs include:

What are popular job titles related to Biomedical Technical Support jobs?

For Biomedical Technical Support jobs, the most frequently searched job titles are:

Technical Support Engineer

Remote

Merative
IT Services • 10K+ employees

$53K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

Merge posting Verbiage (add as first line in the Job Summary) :
Merge medical imaging solutions, offered by Merative, combine intelligent, scalable imaging workflow tools with deep and broad expertise to help healthcare organizations improve their confidence in patient outcomes and optimize care delivery.
The primary responsibility of the Technical Support Analyst is to provide advanced technical support and act as an escalation resources for internal and external customers in the support of Merge Healthcare products.

Essential Job Duties:

  • Takes a self-directed role in the support and resolution of technical issues within the installed base

  • Takes inbound calls and makes outbound calls

  • Assess complex problems, collects data,establishfacts, and documents detailed andaccurateinformation about issues, troubleshooting steps and resolution into CRM

  • Owns the customer support experience and resolves customer satisfaction issues by designing & implementing solutions to complex technical problems

  • Escalates, owns, andremainsfocused in driving the resolution of issues through theappropriate channelsandteamsmembers, using highly effective communication skills

  • Improves customer satisfaction and company profitability by responding quickly to issues, providing frequent and informedupdatesand resolving issuesin a timely manner

  • Provides direct input to help continue building the internal and customer facing knowledgebase by documenting root cause & solution details for technical support issues

  • Performs preventative maintenance activities & remote software upgrades to ensure system stability for customers

Basic Qualifications (minimumrequirements needed to perform this job)

  • Solid understanding of computer hardware, including workstations, servers, and storage systems.

  • Experience supporting and administering workstation and server operating systems.

  • Knowledge of network infrastructure, connectivity, and communication protocols.

  • Strong customer service, documentation, and verbal/written communication abilities.

  • Proven ability to manage multiple priorities independently in a fast-paced environment.

  • Effective collaborator with the ability to work across teams and communicate with stakeholders at all organizational levels.

Preferred Skills

  • 1-3 years of experience supporting or administering healthcare IT systems, such as RIS, PACS, HIS, or EMR platforms.

  • Understanding of clinical workflows within a medical imaging environment.

  • Familiarity with relational database technologies, including SQL, DB2, and Oracle.

  • Knowledge of healthcare interoperability standards such as DICOM and HL7.

  • Exposure to scripting languages, including Bash, KornShell, VB, Java, or Perl.

Education and Certification Requirements

  • Degree from a Technical College/University or equivalent experience

  • Bachelor's Degree preferred in one of the following areas: Biomedical Engineering, Computer Science, Software Engineering, Computer Engineering or Medical Informatics

Work Environment

  • Office environment; temperature controlled

  • Call center environment.

  • Travel - 10%

Compensation


The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate's experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.

Min - Max :

$53,560.00 - $80,340.00 (USD)

Benefits

The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees' health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process.

  • Remote first / work from home culture

  • Flexible vacation to help you rest, recharge, and connect with loved ones

  • Paid leave benefits

  • Health, dental, and vision insurance

  • 401k retirement savings plan

  • Infertility benefits

  • Tuition reimbursement, life insurance, EAP - and more!

It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.

Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees