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Billing Support Engineer Jobs (NOW HIRING)

Billing Support Specialist

Washington, DC · On-site

$21.75 - $29.50/hr

Billing Support Specialist Carbon Health Bogota, District of Columbia, United States About this ... engineers, and designers who work side-by-side to deliver innovation like our hands free AI ...

Billing Support Specialist

$19.75 - $26.50/hr

... developer experience. Our team includes alumni of Two Sigma, Citadel Securities, Flow Traders ... A meaningful share of our customer support volume is billing-related: invoices, payment issues ...

Billing Support Specialist

New York, NY · Remote

$21 - $28.50/hr

... developer experience. Our team includes alumni of Two Sigma, Citadel Securities, Flow Traders ... A meaningful share of our customer support volume is billing-related: invoices, payment issues ...

Billing Support Specialist

Salt Lake City, UT · Remote

$18.75 - $25.25/hr

... developer experience. Our team includes alumni of Two Sigma, Citadel Securities, Flow Traders ... A meaningful share of our customer support volume is billing-related: invoices, payment issues ...

Billing Support Specialist

$19.75 - $26.50/hr

... developer experience. Our team includes alumni of Two Sigma, Citadel Securities, Flow Traders ... A meaningful share of our customer support volume is billing-related: invoices, payment issues ...

Billing Support Specialist

Salt Lake City, UT · Remote

$18.75 - $25.25/hr

... developer experience. Our team includes alumni of Two Sigma, Citadel Securities, Flow Traders ... A meaningful share of our customer support volume is billing-related: invoices, payment issues ...

Billing Support Specialist

Chicago, IL · Remote

$19.75 - $26.75/hr

... developer experience. Our team includes alumni of Two Sigma, Citadel Securities, Flow Traders ... A meaningful share of our customer support volume is billing-related: invoices, payment issues ...

The Support Engineer is expected to operate with autonomy on day-to-day support, exercise sound ... Understands the operational context of the franchise schools (enrollment, billing, workflows) well ...

Docker is a renowned brand in developer tooling, trusted by millions of users worldwide. The ... billing support requests across the company Qualifications : Required : • 4+ years building ...

Billing Specialist (US Weekend)

San Diego, CA · On-site +1

$20.50 - $27.50/hr

... enterprises, developers, and individuals to securely manage and share sensitive information ... Our Billing Support team helps people as quickly as possible through our email support system with ...

The Product Support Engineer is responsible for activities within the Product Support Engineering ... Proficient in maintaining Bill of Materials (BOM) accuracy and ensuring specification conformance ...

The Product Support Engineer is responsible for activities within the Product Support Engineering ... Proficient in maintaining Bill of Materials (BOM) accuracy and ensuring specification conformance ...

The Product Support Engineer is responsible for activities within the Product Support Engineering ... Proficient in maintaining Bill of Materials (BOM) accuracy and ensuring specification conformance ...

WI · On-site

The Product Support Engineer is responsible for activities within the Product Support Engineering ... Proficient in maintaining Bill of Materials (BOM) accuracy and ensuring specification conformance ...

Billing Specialist (US Weekend)

OR · On-site +1

$19.25 - $26/hr

... enterprises, developers, and individuals to securely manage and share sensitive information ... Our Billing Support team helps people as quickly as possible through our email support system with ...

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Billing Support Engineer information

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How much do billing support engineer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for billing support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What cities are hiring for Billing Support Engineer jobs?

Cities with the most Billing Support Engineer job openings:

What states have the most Billing Support Engineer jobs?

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Infographic showing various Billing Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Billing Support Specialist

Washington, DC • On-site

Carbon Health
Health Care and Social Assistance • 501 - 1,000 employees

$21.75 - $29.50/hr

Other

Medical

Posted 9 days ago


Key responsibilities

  • Assist patients with billing questions through inbound calls and email correspondence.

  • Research, investigate, and resolve patient billing issues, including performing claim corrections and resubmissions.

  • Maintain detailed documentation of patient interactions, escalations, and resolutions in the system.


Carbon Health rating

6.5

Company rating: 6.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Billing Support Specialist

Carbon Health Bogota, District of Columbia, United States

About this position

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

THE JOB AT A GLANCE

The Billing Support Specialist is a frontline, high-volume call center role responsible for assisting patients with billing questions through inbound calls and email correspondence. This role requires strong communication skills, attention to detail, and the ability to manage multiple inquiries simultaneously while maintaining accuracy, empathy, and professionalism. You will play a critical role in resolving billing issues, processing claim resubmissions, managing patient escalations, and ensuring a positive patient experience.

WHAT YOU’LL DO
  • Handle a high volume of inbound patient calls related to billing inquiries in a timely and professional manner.
  • Respond to patient emails regarding billing, claims, and payments with clear, accurate, and thorough information within established email SLAs.
  • Research, investigate, and resolve patient billing issues, ensuring all concerns are fully addressed.
  • Perform claim corrections and resubmissions to support timely and accurate reimbursement.
  • Review and update patient billing and insurance information to ensure records are accurate and complete.
  • Receive and manage patient escalations, demonstrating strong de-escalation skills and escalating issues internally when necessary.
  • Maintain detailed documentation of all patient interactions, escalations, and resolutions in the system.
  • Escalate complex or unresolved billing issues to appropriate internal teams while keeping patients informed.
  • Collaborate with billing, revenue cycle, and cross-functional teams to streamline workflows and improve service efficiency.
  • Identify trends or recurring issues and provide feedback to help improve billing processes and the overall patient experience.
  • Maintain productivity and quality standards in a fast-paced, high-volume call center environment.

ABOUT YOU

  • Strong verbal and written communication skills with the ability to empathize with patients and de-escalate concerns.
  • Experience in a high-volume call center or customer service environment.
  • 2 years minimum experience in U.S. healthcare billing, including physician and outpatient claims, validating patient eligibility, and familiarity with CPT and DX codes strongly preferred.
  • Working knowledge of medical billing, insurance processes, and claims workflows, including PPO, HMO, EPO, POS, Medicare, and Medicaid.
  • Knowledge of patient demographics, coordination of benefits, and primary/secondary determination rules.
  • Thrives in a fast-paced environment, handling multiple billing and claim-related tasks while researching, analyzing, and resolving issues efficiently.
  • Familiarity with medical terminology, basic anatomy, and physiology.
  • Comfortable using Google Suite applications and working knowledge of Excel.
  • High attention to detail with the ability to manage multiple tasks and deadlines.
  • Ability to remain professional, organized, and patient-focused in a fast-paced setting.
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About Carbon Health

Sourced by ZipRecruiter

At Carbon Health, we believe everyone deserves good health. We have diverse and passionate teams who lead by example to expand what's possible in healthcare and further our mission of making great healthcare accessible.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

San Francisco, CA, US

Year founded

2015