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Billing Operations Manager Jobs in Lithonia, GA (NOW HIRING)

Dolby

Billing Operations Manager

Atlanta, GA · On-site

As the Billing Operations Manager for Dolby Cloud Services, you will lead the strategy, execution, and continuous improvement of billing operations for Dolby's cloud-based SaaS offerings. You will ...

Dolby

Billing Operations Manager

Atlanta, GA · On-site

As the Billing Operations Manager for Dolby Cloud Services, you will lead the strategy, execution, and continuous improvement of billing operations for Dolby's cloud-based SaaS offerings. You will ...

Dolby

Billing Operations Manager

Atlanta, GA · On-site

$110 - $151/hr

As the Billing Operations Manager for Dolby Cloud Services, you will lead the strategy, execution, and continuous improvement of billing operations for Dolby's cloud-based SaaS offerings. You will ...

Relativity

Senior Manager, Order-to-Cash

Atlanta, GA · On-site

$138K - $208K/yr

Oversee end-to-endglobal billing operations including contract setup, invoice generation,andbilling ... Budget Management, Communication, Leadership, Program Management, Project Management, Risk ...

Baker Donelson

Billing Specialist

Atlanta, GA · Hybrid

$18.50 - $25/hr

Billing Manager SUMMARY: The ideal candidate will have a minimum of two years of billing experience ... operations and decision-making. * Participate in the implementation and execution of special ...

Crunch Fitness

Operations Manager

Lilburn, GA · On-site

$31K - $41K/yr

Manage operational details such as cooler/drink inventory, member billing updates, and reporting accuracy. * Conduct weekly leadership meetings with club leaders (GM, AGM, PTM, GFM) to review ...

Crunch Fitness

Operations Manager

Chamblee, GA · On-site

Manage operational details such as cooler/drink inventory, member billing updates, and reporting accuracy. * Conduct weekly leadership meetings with club leaders (GM, AGM, PTM, GFM) to review ...

Wolter, Inc.

Operations Manager

Atlanta, GA · On-site

$75 - $120/hr

Operations Manager Full Time Management Atlanta, GA, US Position summary: Supervises branch ... Oversight and responsibility of parts and service billing completion and results. * Audit KPIs to ...

Hiscox

Billing Excellence Lead

Atlanta, GA · Hybrid

The role is critical to enabling scalable, customer-centric billing operations that support ... Develop and deliver training and change management initiatives to embed process improvements.

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Billing Operations Manager information

See Lithonia, GA salary details

$34.7K

$68.9K

$112.3K

How much do billing operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for billing operations manager in Lithonia, GA is $68,933.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $77,600.00 per year, depending on experience, location, and employer.

What is a billing operations manager?

A Billing Operations Manager oversees and manages the billing processes within an organization, ensuring invoices are accurate, timely, and comply with company policies and regulations. They coordinate with various departments to resolve billing discrepancies, implement best practices, and optimize the billing workflow. Their responsibilities often include supervising billing staff, analyzing billing data, and improving systems to enhance efficiency and revenue collection.

What are the key skills and qualifications needed to thrive as a billing operations manager, and why are they important?

To thrive as a Billing Operations Manager, you need expertise in billing processes, financial reporting, and revenue cycle management, often backed by a degree in finance, accounting, or business administration. Familiarity with ERP systems, billing software (like SAP or Oracle), and relevant certifications such as Certified Billing & Coding Specialist (CBCS) are commonly required. Strong leadership, analytical thinking, and effective communication are critical soft skills for leading teams and resolving complex billing issues. These skills ensure accurate billing, compliance, and efficient operations that drive an organization's financial health.

What are some common challenges faced by billing operations managers, and how can they be addressed?

Billing Operations Managers often encounter challenges such as ensuring billing accuracy, managing complex invoicing cycles, and staying compliant with changing financial regulations. To address these, strong attention to detail, effective use of billing software, and continuous team training are essential. Regular communication with finance, sales, and customer service teams also helps identify and resolve issues quickly, ensuring a smooth billing process and high customer satisfaction.

What does a billing operations manager do?

A billing operations manager oversees the billing process within an organization, ensuring accurate and timely invoicing, payment collection, and account reconciliation. They often coordinate with finance, customer service, and IT teams, and may use billing software or ERP systems to streamline operations and maintain compliance with financial policies.

What are popular job titles related to Billing Operations Manager jobs in Lithonia, GA?

For Billing Operations Manager jobs in Lithonia, GA, the most frequently searched job titles are:

What job categories do people searching Billing Operations Manager jobs in Lithonia, GA look for?

The top searched job categories for Billing Operations Manager jobs in Lithonia, GA are:

What cities near Lithonia, GA are hiring for Billing Operations Manager jobs?

Cities near Lithonia, GA with the most Billing Operations Manager job openings:

Billing Operations Manager jobs near you
Infographic showing various Billing Operations Manager job openings in Lithonia, GA as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $68,933 per year, or $33.1 per hour.

Billing Operations Manager

Dolby

Atlanta, GA • On-site

Full-time

Posted 25 days ago

Job description

Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you'll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment worldwide. To do that, we need the absolute best talent. We're big enough to give you all the resources you need, and small enough so you can make a real difference and earn recognition for your work. We offer a collegial culture, challenging projects, and excellent compensation and benefits, not to mention a Flex Work approach that is truly flexible to support where, when, and how you do your best work.
The Dolby Cloud Solutions organization builds technologies and innovations that easily integrate into service providers' infrastructure to make content experiences more effective, meaningful, and engaging for consumers.
As the Billing Operations Manager for Dolby Cloud Services, you will lead the strategy, execution, and continuous improvement of billing operations for Dolby's cloud-based SaaS offerings. You will oversee end-to-end billing processes, optimize platforms such as Zuora, and drive initiatives that improve operational efficiency, revenue accuracy, system interoperability, and the customer experience. This is a hands-on leadership role requiring a balance of strategic thinking and operational execution. The ideal candidate is equally comfortable leading cross-functional teams, leveraging modern data and agentic AI solutions, solving complex billing challenges, and rolling up their sleeves to deliver results.
Key Responsibilities:
Develop a Billing Strategy for Cloud Services
  • Define and execute a scalable billing operations strategy aligned with Dolby Cloud Services' growth objectives.
  • Balance long-term strategic planning with direct operational involvement to ensure billing processes, systems, and controls effectively support new subscription models, pricing structures, customer requirements, and global expansion.

Optimize Billing Systems, Automation, and Processes
  • Lead and actively participate in the enhancement of Zuora and integrated business systems.
  • Design, test, and implement process improvements, automation solutions, AI-driven workflows, and system integrations that improve operational efficiency, billing accuracy, scalability, and visibility across the order-to-cash lifecycle.

Revenue Operations Leadership
  • Partner with Finance, Legal, Sales, Product, and Engineering teams to develop scalable revenue operations policies and processes.
  • Personally support complex billing scenarios, contract interpretation, pricing model implementation, and operational execution to ensure accurate revenue recognition and efficient order-to-cash operations.

Drive Strategic Initiatives and Business Transformation
  • Lead strategic initiatives from concept through implementation, including requirements gathering, process design, testing, deployment, change management, and operational support.
  • Drive innovation through automation, AI-enabled solutions, system interoperability, and scalable business processes that support the growth of Dolby Cloud Services.

Operational Execution and Issue Resolution
  • Serve as the primary escalation point for complex billing, operational, and customer-impacting issues, driving timely resolution, root-cause analysis, and continuous improvements that enhance customer satisfaction, retention, and operational effectiveness.
  • Lead cross-functional problem solving, data reconciliation, system troubleshooting, and process remediation efforts to ensure timely resolution while implementing long-term corrective actions and process improvements.

AI, Automation, and Systems Innovation
  • Evaluate, implement, and optimize AI-powered tools, intelligent automation, and agentic solutions that improve efficiency, decision-making, system interoperability, and operational scalability.
  • Partner with business and technical teams to modernize the billing ecosystem and enable data-driven operations.

Ensure Compliance and Risk Mitigation
  • Oversee SOX compliance and ensure billing and revenue processes adhere to internal controls, audit requirements, and regulatory standards.
  • Partner with Legal and Finance to mitigate financial risk, support audit activities, and address complex customer and revenue-related issues.

Team Leadership and Development
  • Build a high-performing billing operations team while serving as a hands-on leader and player-coach.
  • Lead by example through direct involvement in critical initiatives, operational escalations, system enhancements, AI transformation efforts, and process improvement activities.

Qualifications:
Strategic and Operational Leadership
  • 3+ years of experience in managing the day-to-day operations of Zuora billing system, revenue operations, and order-to-cash functions, including at least 1 year in a leadership role within a SaaS, subscription-based, or cloud services environment.

Billing and Revenue Operations Expertise
  • Deep expertise in subscription and recurring revenue business models, including usage-based, consumption-based, tiered, and hybrid pricing structures.

Billing Systems and Process Optimization
  • Experience with enterprise billing and revenue platforms such as Zuora, including system configuration, process design, automation, troubleshooting, and operational optimization.

SaaS and Cloud Business Knowledge
  • Strong understanding of SaaS and cloud services business models, revenue recognition principles, customer lifecycle management, and the operational complexities associated with global subscription businesses.
  • Demonstrated ability to analyze complex billing, usage, revenue, and operational data to identify root causes, resolve issues, improve business performance, and support strategic decision-making.

AI, Automation, and Systems Innovation
  • Experience identifying, implementing, or leveraging AI-enabled solutions, intelligent automation, workflow technologies, or agentic systems to improve operational efficiency, decision-making, scalability, and customer outcomes.
  • Strong interest in applying emerging technologies to modernize business operations.

Technical Acumen
  • Experience working with enterprise business systems such as Zuora, Salesforce, Tableau and Slack.
  • Ability to partner effectively with technical teams to support integrations, system enhancements, automation initiatives, and data-driven operations.

Cross-Functional Leadership and Influence
  • Proven ability to lead and influence cross-functional initiatives involving Finance, Sales, Legal, Product, Engineering, IT, and Customer Success teams.
  • Strong communication and stakeholder management skills with the ability to align diverse groups around shared business objectives.

Key Competencies:
Strategic Leadership and Business Acumen
  • Ability to develop and execute operational strategies that align with business objectives while balancing short-term execution with long-term scalability and growth.

Ownership and Accountability
  • Demonstrated ability to lead as a player-coach by actively engaging in operational problem-solving, process optimization, system enhancements, and issue resolution while developing and mentoring teams. Strong sense of ownership with a bias for action and results. Comfortable operating both strategically and tactically, taking accountability for outcomes and driving initiatives through completion.

Customer Centric Operational Excellence
    • Commitment to delivering a seamless customer experience through accurate billing, proactive issue resolution, operational reliability, and continuous process improvemen

Data Driven Decision Making
    • Exceptional analytical skills with the ability to translate complex operational, financial, and usage data into actionable insights, business recommendations, and measurable improvements.
    • Proven ability to identify root causes, navigate ambiguity, and implement practical solutions that improve operational performance, scalability, and customer experience.

Systems Thinking and Technical Agility
    • Ability to understand, optimize, and improve interconnected business systems, processes, and data flows across Zuora, SalesForce, and analytical systems.
    • Strong aptitude for identifying and leveraging AI, intelligent automation, and emerging technologies to improve operational efficiency, scalability, decision-making, and customer outcomes.

Cross-Functional Collaboration and Influence
    • Ability to build strong partnerships across Finance, Sales, Product, Engineering, Legal, IT, and Customer Success to drive alignment, remove obstacles, and achieve business objectives.
    • Strong project and program management skills with the ability to lead cross-functional initiatives from concept through implementation, managing competing priorities and organizational change effectively.

#LI-VH1
The Atlanta Area base salary range for this full-time position is $109,700 - 150,600 which can vary if outside this location,plus bonus, benefits, and some roles may also include equity. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, competencies, experience, market demands, internal parity, and relevant education or training. Your recruiter can share more about the specific salary range and perks and benefits for your location during the hiring process.
Dolby will consider qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code, Article 49, and Administrative Code, Article 12
Equal Employment Opportunity:
Dolby is proud to be an equal opportunity employer. Our success depends on the combined skills and talents of all our employees. We are committed to making employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, family status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state, and local laws and ordinances.

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