Billing Operations Manager Jobs in Puerto Rico (NOW HIRING)

Acting as the senior finance lead locally, the role partners closely with operational and regional leadership to provide high quality financial insight, support key business decisions and drive sustainable performance.

The role plays a critical part in optimizing cash flow, strengthening funding processes and delivering operational efficiency across accounting, billing and transformation initiatives. In addition, the role leads and develops a local finance team, embeds a robust control environment and acts as a key interface with the global finance organization to ensure alignment with group standards, policies and transformation priorities.

This is a high impact role combining technical accounting leadership, operational ownership and strategic business partnering within a dynamic international environment.

This will be a hybrid position based in San Juan, Puerto Rico. This role will be required to be in office 2-3 days per week, with the ability to work from home the remaining days.  

Financial Reporting & Control

• Lead full-cycle accounting and financial reporting for the Puerto Rico entity, including P&L, balance sheet, and cash flow.
• Ensure timely and accurate monthly, quarterly, and annual closes in compliance with IFRS and company accounting policies
• Review financial results, validate accuracy, and investigate material variances vs. budget and forecast
• Provide clear financial insights and commentary to senior management to support decision-making

Financial Governance & Compliance

• Own the trial balance and maintain strong internal controls and financial governance frameworks
• Ensure compliance with U.S. and Puerto Rico statutory, regulatory, and tax requirements
• Oversee statutory reporting and all filings with the Puerto Rico Treasury Department (Departamento de Hacienda)
• Act as the primary contact for external and internal audits, ensuring:
• • Timely completion
  • Strong audit trail
  • Effective risk management

Cash Flow & Funding

• Manage cash flow, liquidity, and working capital for Puerto Rico operations
• Oversee weekly funding requests and align funding with operational requirements
• Partner with regional finance and leadership to forecast cash needs and optimize cash utilization

Billing & Revenue Process Management

• Lead the end-to-end billing function, supervising the team
• Ensure accurate and timely invoicing aligned with revenue recognition principles
• Design and implement standardized billing processes
• Establish structured intercompany billing and cost allocation processes, improving transparency and reducing manual inefficiencies

Process Improvement & Systems Efficiency

• Identify and implement process improvements across accounting and billing and month-end close activities
• Partner with IT and shared services to optimize ERP and billing systems performance
• Develop and maintain Standard Operating Procedures (SOPs) and training materials
• Drive automation, standardization, and control enhancements aligned with global finance initiatives

Team Leadership & Development

• Lead and develop a local finance team (approx. 7 employees across accounting and billing)
• Set clear objectives, manage performance, and ensure accountability
• Build capability through training, coaching, and succession planning
• Foster a culture of high performance, collaboration, and continuous improvement

Strategic Partnering & Stakeholder Engagement

• Act as a key finance business partner to Puerto Rico operations
• Collaborate closely with operational leaders (e.g., Logistics Director) to provide financial insights
• Align with the Regional Financial Controller and broader finance organization to ensure consistency with group policies and strategy
• Proactively identify financial risks and opportunities and support strategic initiatives such as:
  • Budgeting and forecasting
  • Capital projects
  • Systems implementations
  • Efficiency and transformation programs

• Qualified accountant (CPA, ACA, ACCA, CIMA or equivalent) with a degree in Accounting or Finance
• 5+ years’ experience, including supervisory positions.
• Strong preference for top-tier audit background and multinational exposure
• Deep knowledge of Puerto Rico tax laws and filings with the Treasury Department
• Technically sound with IFRS or US GAAP
• Experience across statutory reporting, audit, intercompany and compliance
• ERP systems experience (e.g., SAP, Oracle) and advanced Excel skills
• Proven team leadership and ability to partner with senior stakeholders
• Highly analytical, detail-oriented, and delivery-focused, with a strong control and continuous improvement mindset
• Highly proficient written and verbal communication skills.
• Strong background in Microsoft Office.