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Billing Collections Jobs in Baltimore, MD (NOW HIRING)

American Pest

Senior Collections Specialist

Columbia, MD · Hybrid

$18.25 - $24.50/hr

As a Senior Collections Specialist at American Pest, you'll do far more than collect on past-due ... You'll partner with branch operations, customer service, and finance to resolve billing and service ...

TEKsystems

Medical Biller

Baltimore, MD

$23 - $25/hr

The ideal candidate will have experience with patient accounting, medical billing, collections, and claims follow-up, with exposure to commercial payers such as Aetna, UnitedHealthcare, and BCBS.

Dlapiper

Client Accounts Project Manager - ET

Baltimore, MD · On-site

$81K - $103K/yr

This position serves as a trusted liaison among partners, clients, and internal client administration, billing, collections, and accounting teams to support effective financial management, timely ...

CFS

Billing Specialist

Laurel, MD · On-site +1

$55K - $70K/yr

Provide reporting and analysis on billing status, collections, and project funding utilization to management as requested Qualifications for the Billing Specialist: * 1+ years' billing experience at ...

Dlapiper

Managing Director

Baltimore, MD · Hybrid

Also responsible for group administrative management, including conflicts, billing, collections, hiring, training, and knowledge content. Location This position is located in our Washington, DC ...

Kforce Inc.

Accounts Receivable / Collections

Baltimore, MD · On-site

$20 - $25.50/hr

We are seeking a Client Accounts and Collections Specialist to manage customer accounts, collections activities, account reconciliations, and billing-related issue resolution. This role serves as a ...

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All JobsBilling Collections JobsBilling Collections Jobs in Baltimore, MD

Billing Collections information

See Baltimore, MD salary details

$13

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How much do billing collections jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for billing collections in Baltimore, MD is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.89 per hour, depending on experience, location, and employer.

What is billing collections?

Billing collections refer to the process of invoicing customers for products or services and following up to ensure timely payment. Professionals in billing collections manage accounts receivable, communicate with clients about outstanding balances, and may negotiate payment plans or resolve disputes. Their work is essential for maintaining a company’s cash flow and financial health. They often use specialized software to track payments and may collaborate with other departments to address billing issues.

What skills and qualifications are needed for billing collections?

To thrive as a Billing Collections Specialist, you need a solid understanding of accounting principles, familiarity with billing processes, and often a high school diploma or associate degree in a related field. Proficiency with accounting software, ERP systems, and spreadsheet tools like Excel is typically required. Strong negotiation, problem-solving, and communication skills help build relationships with clients and resolve payment issues efficiently. These skills ensure accurate financial records, timely collections, and positive client interactions, which are critical for maintaining a healthy cash flow.

What are common challenges in billing collections and how can they be managed?

Billing Collections professionals often encounter challenges such as handling difficult customer interactions, resolving discrepancies in invoices, and meeting collection targets under tight deadlines. To manage these challenges, strong communication and negotiation skills are essential, as is attention to detail when reviewing account records. Many organizations support their collections teams with regular training, clear escalation processes for complex cases, and collaborative tools to facilitate communication between billing, sales, and customer service departments.

What is the difference between Billing Collections vs Billing Specialist?

AspectBilling CollectionsBilling Specialist
CredentialsHigh school diploma, sometimes certifications in collections or billingHigh school diploma or equivalent, often with certifications in billing or healthcare coding
Work EnvironmentOffice setting, often in healthcare, utilities, or service industriesOffice setting, healthcare, or financial services
Employer & Industry UsageUsed by companies managing receivables and debt collectionUsed by healthcare providers, insurance companies, and billing firms
Search & Comparison IntentPeople comparing roles related to collecting paymentsPeople looking into billing roles with a focus on processing and managing invoices

Billing Collections focuses on recovering outstanding payments and managing overdue accounts, often involving debt recovery processes. Billing Specialists handle the creation, processing, and management of invoices and billing records. While both roles involve billing, Collections emphasizes debt recovery, whereas Specialists focus on accurate billing and record-keeping.

Is billing collections a stressful job?

Billing collections can be a stressful job due to the need to handle difficult conversations with customers and meet strict deadlines. It requires attention to detail, communication skills, and often involves managing high volumes of accounts, which can contribute to workplace pressure.

What does a billing collections specialist do?

A billing collections specialist is responsible for managing overdue accounts by contacting customers to collect payments, resolving billing discrepancies, and maintaining accurate account records. They often use accounting software and have strong communication skills to ensure timely payments and reduce bad debt. The role may require knowledge of financial regulations and attention to detail.

What are the most commonly searched types of Billing Collections jobs in Baltimore, MD?

The most popular types of Billing Collections jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Billing Collections jobs?

Cities near Baltimore, MD with the most Billing Collections job openings:

Billing Collections jobs near you
Infographic showing various Billing Collections job openings in Baltimore, MD as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 13% Part Time, and 4% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $45,006 per year, or $21.6 per hour.

Senior Collections Specialist

American Pest

Columbia, MD • Hybrid

$18.25 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

American Pest rating

8.1

Company rating: 8.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

4th of 35 rated pest control companies

Job description

*This is a Hybrid role with work from home and at least 3 days in the office per week.*

At American Pest, we celebrate diversity and welcome individuals from all walks of life to join our team. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger.

Behind every successful business is a team that knows how to protect cash flow while maintaining strong customer relationships. As a Senior Collections Specialist at American Pest, you'll do far more than collect on past-due accounts. You'll take ownership of a portfolio of complex commercial and residential accounts, work directly with customers to resolve billing and payment issues, partner with branch and finance leaders to improve collections performance, and help mentor junior team members as they develop their own skills.

If you're someone who enjoys solving problems, negotiating win-win solutions, analyzing trends, and making a measurable impact on a company's financial performance, we'd love to meet you.

What You'll Get... We want to help our employees build not just a great career, but a great future. When you put your skills to work with American Pest, you'll have access to these great benefits!

Health and Well-being:

  • Blue Cross Blue Shield medical PPO options
  • Delta Dental and Vision
  • Prescription drug program
  • Flexible Spending Accounts (FSA) for medical and childcare expenses
  • Health Savings Plans (HSA) available with qualified plans

Financial Security:

  • Competitive hourly compensation with overtime above 40 hours
  • 401(k) Savings Plans (Traditional & Roth)
  • Life insurance and short-term disability 100% company paid (with options to buy up)
  • Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options

Work/Life Balance:

  • Enjoy stable, year-round employment with opportunities for growth
  • Paid training
  • Paid time off and eight paid holidays
  • Opportunities for advancement

What You'll Do... As a Senior Collections Specialist, you'll manage a portfolio of accounts, working directly with customers to resolve delinquent balances through professional communication, payment negotiations, and collaborative problem-solving with an eye on customer retention. You'll partner with branch operations, customer service, and finance to resolve billing and service issues, identify collection trends, and improve overall accounts receivable performance. You'll also support junior team members with complex account resolutions, share collections best practices, and help protect the company's cash flow while maintaining strong customer relationships.

Who You Are... So, what does it take to be successful as a Senior Collections Specialist at American Pest? For starters, you'll have an inner drive to deliver the best service possible and satisfy every customer! You'll also have...

  • A bachelor's degree in business administration or related field preferred
  • At least 2 years of experience in a senior-level, high-volume (50+ calls per day) collections position required
  • In-depth knowledge of collections strategies, accounts receivable, and related processes required
  • Intermediate Excel skills (VLOOKUP, INDEX/MATCH, IF statements, basic PivotTables, etc.)
  • Experience with aging and trend collections reports
  • Strong analytical, problem-solving, and organizational skills
  • The ability to multi-task and thrive in a deadline-driven, fast-paced environment
  • The ability to effectively manage your time, prioritize multiple tasks, and maximize performance while remaining customer-focused
  • Strong verbal & written communication, negotiation, and data entry skills
  • The ability to quickly learn multiple web-based software programs necessary to the essential job functions and cross-department communications
  • The ability to learn and retain intermediate to advanced pest control industry knowledge through company-provided online, field, and classroom training
  • The ability to be a positive, professional, upbeat, team player
  • Strong follow-up skills, high attention to detail, and a desire for getting things right
  • A desire to work as part of a team and to provide guidance and backup for junior team members
  • Concern for helping people and an aptitude for making people feel important and valued
  • The ability to read, write, speak, and comprehend English
  • Legal eligibility to work in the U.S.

About Us... Founded in 1925, American Pest has protected homes and businesses for more than 100 years and today employs more than 450 people throughout the region. As part of Anticimex, a global leader in modern pest management, we're committed to doing the right thing for our customers and our employees.

We believe great teams are built by people who value responsibility, consistency, and treating others with respect. We welcome individuals from all backgrounds because different experiences make our company stronger.

Our Hiring Process... Knowing what to expect when job hunting is always a welcome relief. Our process for this position includes the following steps:

  1. Application submission
  2. Short phone interview
  3. Schedule an interview and complete our full application
  4. Interview in person at one of our office locations
  5. Emailed offer letter, which is contingent on step 6, tentative start date set
  6. Criminal background check/drug screening/reference check
  7. Official start date confirmed
  8. Welcome!

EOE/M/F/Vet/Disabled

American Pest is a Drug-Free Workplace

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