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Billing Collections Jobs in Austin, TX (NOW HIRING)

NinjaOne

Renewal & Collections Specialist

Austin, TX · Hybrid

$18.25 - $24.75/hr

What You'll Be Doing Portfolio & Collections Management: * Own and manage an assigned portfolio of ... Partner with Finance to resolve billing disputes and invoice discrepancies quickly and accurately.

NinjaOne

Renewal & Collections Specialist

Austin, TX · Hybrid

$18.25 - $24.75/hr

What You'll Be Doing Portfolio & Collections Management: * Own and manage an assigned portfolio of ... Partner with Finance to resolve billing disputes and invoice discrepancies quickly and accurately.

NinjaOne

Renewal & Collections Specialist

Austin, TX · Hybrid

$18.25 - $24.75/hr

What You'll Be Doing Portfolio & Collections Management: * Own and manage an assigned portfolio of ... Partner with Finance to resolve billing disputes and invoice discrepancies quickly and accurately.

NinjaOne

Renewal & Collections Specialist

Austin, TX · On-site +1

$18.25 - $24.75/hr

What You'll Be Doing Portfolio & Collections Management: * Own and manage an assigned portfolio of ... Partner with Finance to resolve billing disputes and invoice discrepancies quickly and accurately.

Pain Specialists of America LLC

Billing Specialist

Austin, TX · On-site

$19 - $25.75/hr

... collections, and adhering to the collection process. * Customer Service Relations - Answer billing ... calls; assist patients with account inquiries and provide resolution; serve as a resource for front ...

Pain Specialist of America LLC

Billing Specialist

Austin, TX · On-site

$19 - $25.75/hr

... collections, and adhering to the collection process. * Customer Service Relations - Answer billing ... calls; assist patients with account inquiries and provide resolution; serve as a resource for front ...

Pain Specialist of America LLC

Billing Specialist

Austin, TX

$19 - $25.75/hr

... collections, and adhering to the collection process. * Customer Service Relations - Answer billing ... calls; assist patients with account inquiries and provide resolution; serve as a resource for front ...

Mac Haik Dodge Chrysler Jeep Ram of Georgetown

Be Seen First

Automotive Billing Clerk

Georgetown, TX · On-site

$20 - $25/hr

Automotive dealership office billing experience required CDK / ADP experience is preferred ... collections General accounting knowledge Applicants must pass background check and drug testing ...

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All JobsBilling Collections JobsBilling Collections Jobs in Austin, TX

Billing Collections information

See Austin, TX salary details

$13

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$30

How much do billing collections jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for billing collections in Austin, TX is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.85 per hour, depending on experience, location, and employer.

What is billing collections?

Billing collections refer to the process of invoicing customers for products or services and following up to ensure timely payment. Professionals in billing collections manage accounts receivable, communicate with clients about outstanding balances, and may negotiate payment plans or resolve disputes. Their work is essential for maintaining a company’s cash flow and financial health. They often use specialized software to track payments and may collaborate with other departments to address billing issues.

What skills and qualifications are needed for billing collections?

To thrive as a Billing Collections Specialist, you need a solid understanding of accounting principles, familiarity with billing processes, and often a high school diploma or associate degree in a related field. Proficiency with accounting software, ERP systems, and spreadsheet tools like Excel is typically required. Strong negotiation, problem-solving, and communication skills help build relationships with clients and resolve payment issues efficiently. These skills ensure accurate financial records, timely collections, and positive client interactions, which are critical for maintaining a healthy cash flow.

What are common challenges in billing collections and how can they be managed?

Billing Collections professionals often encounter challenges such as handling difficult customer interactions, resolving discrepancies in invoices, and meeting collection targets under tight deadlines. To manage these challenges, strong communication and negotiation skills are essential, as is attention to detail when reviewing account records. Many organizations support their collections teams with regular training, clear escalation processes for complex cases, and collaborative tools to facilitate communication between billing, sales, and customer service departments.

What is the difference between Billing Collections vs Billing Specialist?

AspectBilling CollectionsBilling Specialist
CredentialsHigh school diploma, sometimes certifications in collections or billingHigh school diploma or equivalent, often with certifications in billing or healthcare coding
Work EnvironmentOffice setting, often in healthcare, utilities, or service industriesOffice setting, healthcare, or financial services
Employer & Industry UsageUsed by companies managing receivables and debt collectionUsed by healthcare providers, insurance companies, and billing firms
Search & Comparison IntentPeople comparing roles related to collecting paymentsPeople looking into billing roles with a focus on processing and managing invoices

Billing Collections focuses on recovering outstanding payments and managing overdue accounts, often involving debt recovery processes. Billing Specialists handle the creation, processing, and management of invoices and billing records. While both roles involve billing, Collections emphasizes debt recovery, whereas Specialists focus on accurate billing and record-keeping.

Is billing collections a stressful job?

Billing collections can be a stressful job due to the need to handle difficult conversations with customers and meet strict deadlines. It requires attention to detail, communication skills, and often involves managing high volumes of accounts, which can contribute to workplace pressure.

What does a billing collections specialist do?

A billing collections specialist is responsible for managing overdue accounts by contacting customers to collect payments, resolving billing discrepancies, and maintaining accurate account records. They often use accounting software and have strong communication skills to ensure timely payments and reduce bad debt. The role may require knowledge of financial regulations and attention to detail.

What cities near Austin, TX are hiring for Billing Collections jobs?

Cities near Austin, TX with the most Billing Collections job openings:

Billing Collections jobs near you
Infographic showing various Billing Collections job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 80% Physical, 4% Hybrid, and 16% Remote job distribution, with an average salary of $44,896 per year, or $21.6 per hour.

Legal Billing & Collections Specialist

Austin, TX • On-site

Law Office of Bryan Fagan PLLC
Law Firms • 1 - 10 employees
Learn more about Law Office of Bryan Fagan PLLCexternal

$18 - $24/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

At the Law Office of Bryan Fagan, we’ve cleared the path so you can focus entirely on what you do best: delivering exceptional client service and financial clarity. We are a premier, fast-growing Texas law firm specializing in family law, estate planning, probate, and criminal defense. With 14 offices across the state—including Houston, Austin, Dallas, San Antonio, Fort Worth, The Woodlands, and Humble—we provide our team with a powerhouse platform, a collaborative environment, and true work-life balance.

What You’ll Do

As an Account Representative: Legal Collections & Client Success Specialist, you are the crucial financial liaison between our clients and the firm. You will combine proactive relationship management with rigorous account oversight, ensuring contract compliance, financial transparency, and maximum retention across key legal milestones.

  • Client Relationship Management: Serve as the dedicated liaison throughout the case lifecycle; conduct scheduled check-ins and meet with clients during key milestones (mediations, depositions, arbitrations, and trials) to set clear legal and financial expectations.
  • Proactive Account & Billing Oversight: Monitor client accounts in Clio and Google Sheets to maintain accurate financial billing records, ensure contract compliance, and track case progress.
  • High-Touch Multi-Channel Communication: Manage regular touchpoints across phone, written correspondence, and text using Clio, client portals, and secure messaging platforms.
  • Conflict Resolution & Retention: Address financial concerns or billing questions early, maintaining high engagement, resolving disputes professionally, and identifying account upsell/cross-functional opportunities.
  • CRM & Financial Documentation: Maintain accurate, real-time records of all client interactions, financial updates, and resolution efforts across firm management systems.

What We’re Looking For

  • Experience: 2+ years in customer service, client success, account management, or legal collections (experience within legal, financial, or professional services strongly preferred).
  • Communication Mastery: Exceptional verbal and written communication skills with experience handling sensitive, money-related conversations with empathy and firmness.
  • Software Proficiency: Hands-on experience with Clio (or similar legal practice management platforms), advanced Google Sheets, Microsoft Excel, and CRM/case management software.
  • Financial & Analytical Acumen: Strong comfort working with numbers, billing statements, and account balances to ensure full transparency.
  • Organization & Detail: Proven ability to manage a high-volume desk, prioritize competing tasks, and maintain accurate documentation.

What You’ll Get

We value our administrative and financial teams as essential to our firm's success and compensate accordingly.

  • Competitive Compensation: Competitive hourly wage with bonus incentive, paired with growth opportunities.
  • Comprehensive Benefits: Health, Dental, Vision, and Life Insurance.
  • Retirement Options: 401(k) plan with company matching.
  • Work-Life Balance: Structured 40-hour workweek (Monday–Friday schedule, with weekend hours as needed).
  • Support & Culture: Continuous training on internal systems, supportive leadership, and a collaborative team environment.

Why the Law Office of Bryan Fagan?

We’ve spent over a decade building a reputation for excellence in Texas. Here, your skills are respected, your work directly impacts firm success, and your mission is clear: helping clients navigate their legal journey with clarity, compassion, and transparency.

Equal Opportunity Statement: We recognize that diverse experiences, perspectives, and backgrounds enable us to be an even stronger company and workplace. Not only will you be welcome here, your unique thoughts and opinions will be encouraged, celebrated, and deeply valued.

Company Description

At the Law Office of Bryan Fagan, we help families navigate life's most challenging transitions with compassionate guidance and exceptional legal representation. Since 2012, we've grown into one of the largest family law firms in Texas by investing in our people, embracing innovation, and maintaining an unwavering commitment to client service. Our attorneys benefit from experienced support staff, established marketing and intake systems, professional development opportunities, and a collaborative culture that encourages long-term career growth.

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