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Bill Collector Jobs in Chicago, IL (NOW HIRING)

Collector

Woodridge, IL

$16.75 - $22.50/hr

Collector (Accounts Receivable) We're seeking an experienced Collector to support a busy accounts ... Research and resolve billing discrepancies and misapplied payments * Coordinate with sales and ...

Job Summary Our client is seeking a dedicated Hospital Biller to manage open receivables for transplant event claims. The primary responsibilities include validating transplant documents, directing ...

Collector

Munster, IN

$18.50 - $24.50/hr

The Patient Financial Services Self-Pay Collector resolves all discharged self-pay account ... Adds insurance information and sets for billing; Verifies if patient is eligible for Medicaid.

Collector

Munster, IN · On-site

$19.23 - $29.05/hr

The Patient Financial Services Self-Pay Collector resolves all discharged self-pay account ... Adds insurance information and sets for billing; Verifies if patient is eligible for Medicaid.

Biller/Collector/Coder

Chicago, IL · On-site

$18.75 - $24/hr

Requirements: Prior experience in patient billing preferred. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability ...

Biller/Collector/Coder

Chicago, IL

$18.75 - $24/hr

Requirements: Prior experience in patient billing preferred. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability ...

POSITION SUMMARY We are looking for an Insurance Collector who will reach collections performance ... Cover patient phone calls, voicemails and billing email inquiries Requirements QUALIFICATIONS ...

POSITION SUMMARY We are looking for an Insurance Collector who will reach collections performance ... Cover patient phone calls, voicemails and billing email inquiries Requirements: QUALIFICATIONS ...

The representative is to service the needs of our customers by accurately billing customer accounts, assuring timely remittance, and taking immediate action on issues that involve account integrity.

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Bill Collector information

See Chicago, IL salary details

$8

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$23

How much do bill collector jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for bill collector in Chicago, IL is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $22.79 per hour, depending on experience, location, and employer.

What is a bill collector?

Bill collectors, also known as debt collectors, are professionals responsible for contacting individuals or businesses to collect payments on overdue bills or debts. They typically work for collection agencies, creditors, or financial institutions. Their duties include negotiating payment plans, updating account records, and informing debtors of their legal obligations. Bill collectors must follow regulations such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal collection practices. Good communication and negotiation skills are essential in this role.

What are the duties of a bill collector?

The duties of a bill collector, also known as a debt collector, include locating and notifying a customer or client that they have an overdue account or credit payment. This notification can be done by a phone call, email, or home visit. Other job responsibilities include collecting payment, and if this is not possible, creating statements of nonpayment for the credit department. If the client does not pay or enter into a repayment plan, a bill collector begins the process of repossession or service disconnection.

What are some common challenges bill collectors face, and how can they overcome them?

Bill Collectors often encounter challenges such as handling difficult conversations with customers, overcoming objections, and meeting collection targets within tight deadlines. To succeed, it’s important to develop strong communication and negotiation skills, remain patient and empathetic, and follow established scripts or guidelines. Building rapport with customers and staying organized can also help Bill Collectors resolve accounts efficiently while maintaining professionalism.

What are the key skills and qualifications needed to thrive as a bill collector, and why are they important?

To thrive as a Bill Collector, you need a solid understanding of debt collection practices, negotiation techniques, and familiarity with relevant regulations, often supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) software, telephone systems, and payment processing platforms is typical. Strong communication, problem-solving abilities, and resilience under pressure help you build rapport and handle challenging conversations effectively. These skills are crucial for recovering debts efficiently while maintaining professionalism and compliance with legal standards.

What is the difference between Bill Collector vs Debt Collector?

AspectBill CollectorDebt Collector
CredentialsHigh school diploma; sometimes relevant certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice setting, phone calls, emailsOffice or field, phone calls, sometimes in person
Employer & IndustryBanks, healthcare, utility companiesDebt collection agencies, financial institutions
Search & Comparison IntentUnderstanding roles, job requirementsSimilar roles, job differences, career options

Bill Collectors and Debt Collectors often share similar credentials and work environments, primarily focusing on recovering owed money for various industries. While Bill Collectors typically work directly for creditors like banks or utility companies, Debt Collectors may work for third-party agencies. Both roles involve phone communication and require similar skills, but their employer types and specific job functions can differ slightly.

How much do bill collectors get paid?

Bill collectors typically earn an average annual salary of around $40,000 to $50,000, depending on experience, location, and employer. Compensation may include base pay, commissions, or bonuses, and the role often requires strong communication and negotiation skills.

What does a bill collector do?

A bill collector is responsible for contacting customers to recover overdue payments on debts or bills. They often use phone calls, letters, or electronic communication and may work with debt collection software. Strong communication skills and knowledge of debt collection laws are important in this role.

What qualifications do I need to be a bill collector?

To become a bill collector, candidates typically need a high school diploma or equivalent. Strong communication, negotiation skills, and familiarity with computer systems or collection software are important; some employers may prefer prior experience in customer service or collections. Licensing or certification is not usually required but can enhance job prospects in certain regions.
Infographic showing various Bill Collector job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $38,660 per year, or $18.6 per hour.

Biller Collector - Business Office

UHS

Forest Park, IL • On-site

Full-time

Re-posted 28 days ago


Universal Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 253 frontline employees who took The Breakroom Quiz

495th of 887 rated healthcare providers


Job description

Responsibilities
Shape the future of behavioral health care throughout the Forest Park community by joining our extraordinary team at Riveredge Hospital. Bring your compassion, expertise, enthusiasm, and passion for quality to a place that cultivates wellness and inspires hope. We are currently seeking a Biller/Collector for Riveredge Hospital. Simply apply to the posting and discuss your interests with the hiring managers if you are selected to come in for an interview.
The Biller/Collector timely and accurately follows up of all assigned accounts. Submits reports to CFO/Business Office Manager as assigned. Performs other various clerical responsibilities as may be assigned. Maintains collection files and monitors for accuracy. Documents on all open accounts. Maintains appropriate reminder system to ensure prompt follow-up. Documents every contact made to or by third party payer, patient, family, or employee. Advises Business Office Manager and/or CFO of problem accounts at time of encounter while monitoring and recording all payments made on accounts. Notes payment discrepancies and resolves immediately. Maintains neat, legible and chronological documentation of all collection and follow-up activity. Process manual revenue reports at month end to support the billing that will go out that month. Balance these reports with the billing submissions. Prepares Bad Debt Write-offs and other adjustments Reports any non-covered or inadequately covered patients. Works with Utilization Management to maximize payables and performs third party and self-pay follow-up as required.
Qualifications
Job Requirements:
Associates degree in business or finance.
Alternatively, equivalent experience in the billing and collections field.
Requires at least two years of experience in a medical facility business office or UM with collections responsibilities.
In depth knowledge of funding sources and government reimbursement protocols.
Must be at least 21 years of age.
Able to pass hospital background check, including credit component. Strong verbal and written communication skills.

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About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US