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Bilingual Receptionist

Job Title:  Bilingual Receptionist

Department: Operations

FLSA Status: Non-Exempt

Reports to:  Front Desk Manager

Compensation:  (Hourly Rate: $20 - $24 + Competitive Benefits Package!)

Join a collaborative team of educators and learners dedicated to preparing all students to live with compassion, global perspective, and the skills to create meaningful change.

The Organization

Mundo Verde was founded in 2011 as Washington, DC’s first “green” public charter school. Today, Mundo Verde serves over 1,200 students across two campuses. Our core pillars—bilingualism, hands-on learning, and sustainability, as well as our foundational commitment to a Beloved Community—guide our innovative educational approach, shaping confident kids who generate sustainable solutions. Our mission is to foster high levels of academic achievement among a diverse group of students by preparing them to be successful and compassionate global stewards of their communities. Families and staff are respected, valued, and included as essential partners in this thriving, inclusive community. 

With the hiring of a new Executive Team, the launch of a new strategic plan, the completion of construction at the Calle Ocho Campus, and its fifteen-year anniversary in 2026, Mundo Verde is at an inflection point in its development as an organization. Mundo Verde seeks to build a team of mission-driven, compassionate, collaborative colleagues who will advance the school’s mission and chart the path for its next phase, as it becomes the most excellent Mundo Verde it can be.

Position Overview:  The Front Desk Receptionist position is a key operational role focused on ensuring the school runs safely, smoothly, and in a welcoming manner. Reporting to Front Desk Manager, the receptionist serves as the initial point of contact for families, staff, and visitors when they arrive on campus. While this person serves as the primary receptionist for a designated home building, this is a campus-wide position. The Receptionist works in close coordination with the front office team at the adjacent building. This individual works an eight hour day, with a half hour unpaid lunch. The individual will receive their specific schedule from their manager.

Key Responsibilities: 

• Front Desk Management
  • In a culturally competent manner, provide warm and professional customer service to families, staff, and community members at the Front Desk, including greeting visitors, assisting families, answering phones, taking messages, and routing calls.
  • Lead the student check-in/check-out processes, confirming that individuals who pick up students are authorized to do so.
  • Manage visitor sign-in procedures taking full, ensure safety of the front desk, independently own visitor ID verification and building access.
  • Coordinate the receipt of all deliveries, mail, and packages.
  • Deliver materials, supplies, meals, and messages to classrooms as needed.

• General Administrative Support
  • Help prepare family-facing materials, packets, forms, and communications.
  • Help organize, distribute, and restock classroom, office, and student supplies.
  • Maintain storage areas, supply closets, and shared operational spaces in a clean and organized manner.
  • Support posting and maintaining signage, forms, emergency information, and operational materials.
  • Own daily student attendance tracking and Student Information System (SIS) data entry, including logging tardies, early dismissals, answering emails, and conducting family outreach for absences.
  • Assist in the collection of family payments through regular phone and email communication to ensure timely account reconciliation.

• General Operations Support
  • Help complete daily operational readiness checks.
  • Report facilities, safety, or operational concerns promptly to the appropriate staff member.
  • Fulfill administrative tasks related to our National School Lunch Program. 
  • Maintain Administration of Medication (AOM) certification, Epinephrine Administration certification, and CPR certification.
  • Serve as part of the building's emergency response team. 
  • Work collaboratively with the other campus to ensure operations at each mirror each other. 
  • Maintain an organized and accessible Lost and Found area, ensuring items are regularly sorted and displayed for easy retrieval by families and students.

• Perform other related duties, as necessary, to support the team's goals and objectives.

Successful Traits:  

• Student-Centered Mindset
  Demonstrates a deep commitment to supporting every student’s academic growth and overall well-being.
• Collaboration and Teamwork
  Builds positive relationships with colleagues, contributes to a supportive team culture, and works effectively with staff and families.
• Cultural Responsiveness
  Values and respects the diverse backgrounds of colleagues, students and families and fosters an inclusive learning and work environment.
• Adaptability and Problem-Solving
  Responds effectively to changing needs in a dynamic school environment and approaches challenges with a solutions-oriented mindset.
• Growth Mindset
  Demonstrates openness to feedback, continuous learning, and professional development to improve practice.

Employee Benefits & Culture:

Mundo Verde cares for and values our phenomenal staff and provides the following:  

• A competitive salary and comprehensive benefits package that includes medical, dental, vision, long-term and life insurance, employer contributions to a 401(k), and paid time off and holidays scheduled in the school calendar. 
• An opportunity to develop compassionate global stewards and lifelong biliterate learners
• A caring community of colleagues who are devoted to their practice, their students, each other, and the school mission
• A leadership team that invests in your growth through meaningful feedback, coaching, and dedication to professional development
• A supportive, inclusive work environment that values staff voice and wellbeing

Terms of Employment:  

• Schedule: Full-time, 8 hour workday
• Location: Campus based (Calle 8 or Cook Campus)
• Supervision: This position does not have any direct reports 
• Position Type: This is a full-time, 12-month hourly non-exempt position and therefore eligible for overtime pay under the provisions of the Fair Labor Standards Act
• PreEmployment Requirements: Employment is contingent upon successful completion of a TB test, fingerprinting, and a background check

Equal Employment Opportunity Employer

MVBPCS is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, credit information, family responsibilities, genetic information, personal appearance, political affiliation, marital status, matriculation, homeless status, status as a victim of domestic violence, sexual offense, or stalking, or on any other basis prohibited by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Employees and applicants who believe they have been subjected to unlawful discrimination should file a complaint with Mundo Verde at HR@mundoverdepcs.org or they may share their concerns with any manager.

Individuals who believe they have been subjected to unlawful discrimination on the basis of sex may file a complaint with Mundo Verde’s Title IX Coordinator:

Erin K. Pitts, Chief of People and Culture

Phone: (202) 750-7060

E-mail: epitts@mundoverdepcs.org

Mail: Mundo Verde Bilingual Public Charter School, 30 P Street NW, WDC 20001

Retaliation against any individual who files a complaint or participates in an investigation is strictly prohibited.