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Bilingual Remote Jobs in Springfield, MA (NOW HIRING)

The Hartford

AVP Applied AI

Hartford, CT · On-site +1

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ... multilingual considerations, align with enterprise standards and regulatory requirements.

MTM

Customer Care Representative - WFH Connecticut

Windsor, CT · Remote

$16.94/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Enjoy a supportive environment with multilingual services available 24/7, 365 days a year . If you ... Remote Connecticut Hourly Rate: $16.94 What Will Your Job Look Like? The Customer Care ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

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All JobsBilingual JobsBilingual Remote JobsBilingual Remote Jobs in Springfield, MA

Bilingual Remote information

See Springfield, MA salary details

$12

$20

$27

How much do bilingual remote jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for bilingual remote in Springfield, MA is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.02 per hour, depending on experience, location, and employer.

What is a bilingual remote job?

Bilingual Remote jobs are positions that require proficiency in two or more languages and can be performed from any location with internet access. These jobs often involve tasks such as customer service, translation, interpretation, teaching, or technical support. Companies hire bilingual remote workers to communicate effectively with a diverse, global customer base or team. Working remotely provides flexibility and allows employees to balance work with other commitments. These roles are increasingly in demand as businesses expand internationally and embrace remote work models.

What is the difference between Bilingual Remote vs Bilingual Customer Service Representative?

AspectBilingual RemoteBilingual Customer Service Representative
CredentialsLanguage proficiency, sometimes certificationsLanguage skills, customer service experience
Work EnvironmentHome-based, flexible hoursCall centers, office settings, remote options
Industry UsageVarious industries including tech, healthcare, educationPrimarily customer service across sectors
Search & Comparison IntentJob roles emphasizing bilingual skills and remote workCustomer service roles requiring bilingual ability

While both roles require bilingual skills, Bilingual Remote positions focus on remote work across various industries, often emphasizing language proficiency and flexibility. Bilingual Customer Service Representatives typically work in call centers or office environments, providing support directly to customers. The main difference lies in the work setting and specific job functions, with Bilingual Remote roles offering more flexibility and broader industry applications.

How does being bilingual enhance collaboration in a remote work environment?

As a bilingual remote employee, you often serve as a bridge between teams, clients, or stakeholders who speak different languages. This unique skill promotes clearer communication, reduces misunderstandings, and helps streamline international projects. Bilingual professionals are frequently tapped for cross-cultural meetings, translation of key documents, and customer support across diverse regions, making them invaluable to global organizations. The role often involves working closely with colleagues from various departments and time zones, fostering a collaborative and inclusive virtual workplace.

What is a bilingual remote job?

Bilingual remote jobs include positions like translators, language teachers, and transcriptionists. In this role, you may translate or interpret existing content for your employer, teach students how to speak, write, and read in a second language, or use virtual case management software to provide bilingual customer service or administrative support. This is a home-based job that requires being fluent enough in a second language to type in it while also talking, listening, or recording video. Remote bilingual jobs can be part-time or full-time based on their category. Customer service and administrative roles are usually full-time jobs, while translation and language tutoring tend to be part-time.

More about Bilingual Remote jobs

What are the most commonly searched types of Bilingual jobs in Springfield, MA?

The most popular types of Bilingual jobs in Springfield, MA are:

What are popular job titles related to Bilingual Remote jobs in Springfield, MA?

For Bilingual Remote jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Bilingual Remote jobs in Springfield, MA look for?

The top searched job categories for Bilingual Remote jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Bilingual Remote jobs?

Cities near Springfield, MA with the most Bilingual Remote job openings:

Bilingual Remote jobs near you
Infographic showing various Bilingual Remote job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,816 per year, or $20.1 per hour.

Benefit Service Center Associate

Employee Family Protection

Glastonbury, CT • On-site, Remote

$15.75 - $21/hr

Full-time

Medical, Life

Re-posted 23 days ago

Job description

Description

 About Employee Family Protection:
At Employee Family Protection (EFP), we're dedicated to supporting employees and their families through comprehensive benefit solutions and compassionate service. Our Benefit Service Center team plays a vital role in helping employees understand their benefit options and resolving coverage questions quickly and effectively.


We're looking for a Benefit Service Center Associate who is customer-focused, detail-oriented, and thrives in a call center environment. If you have a background in insurance or worksite benefits and enjoy helping others - let's talk.


What You'll Do:

  • Answer inbound calls and make outbound calls to employees regarding their benefit questions
     
  • Investigate and respond to employee inquiries about coverage, claims, and plan options
     
  • Create, manage, and track service tickets in our internal systems
     
  • Communicate with insurance carriers to resolve employee concerns
     
  • Provide professional, courteous service to clients, staff, brokers, and carriers
     
  • Maintain employee confidentiality and adhere to data privacy and security standards
     
  • Support additional administrative or service-related duties as needed

Why Work with Us:

  • Work in a mission-driven, people-first company
     
  • Join a collaborative and supportive team environment
     
  • Opportunity to help individuals navigate meaningful life decisions
     
  • Remote flexibility and potential for career growth

Requirements

What You'll Bring:

  • Associate's degree or equivalent combination of education and experience
     
  • Health and Life Insurance License is required
     
  • Experience in a call center and/or worksite benefits is required
     
  • Strong written and verbal communication skills, including active listening
     
  • Proficiency in Microsoft Office (Word, Excel, Outlook), web browsers, databases, and phone systems
     
  • Professional, reliable, and detail-oriented with the ability to multitask in a fast-paced environment
     
  • Bilingual skills are a plus

 If you're passionate about making a difference in the employee benefits space, we encourage you to apply today and help us continue protecting what matters most. 

Apply