Mayaguez, PR · Remote
$16 - $21.75/hr
Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping ...
Mayaguez, PR · Remote
$16 - $21.75/hr
Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping ...
$10.23 - $11.30
2% of jobs
$11.30 - $12.37
8% of jobs
$12.37 - $13.44
9% of jobs
$13.69 is the 25th percentile. Wages below this are outliers.
$13.44 - $14.51
21% of jobs
The median wage is $15.16 / hr.
$14.51 - $15.58
15% of jobs
$15.58 - $16.65
14% of jobs
$17.35 is the 75th percentile. Wages above this are outliers.
$16.65 - $17.72
8% of jobs
$17.72 - $18.79
8% of jobs
$18.79 - $19.86
5% of jobs
$19.86 - $20.93
5% of jobs
$20.93 - $22
3% of jobs
$10
$16
$21
Bilingual remote jobs include positions like translators, language teachers, and transcriptionists. In this role, you may translate or interpret existing content for your employer, teach students how to speak, write, and read in a second language, or use virtual case management software to provide bilingual customer service or administrative support. This is a home-based job that requires being fluent enough in a second language to type in it while also talking, listening, or recording video. Remote bilingual jobs can be part-time or full-time based on their category. Customer service and administrative roles are usually full-time jobs, while translation and language tutoring tend to be part-time.
| Aspect | Bilingual Remote | Bilingual Customer Service Representative |
|---|---|---|
| Credentials | Language proficiency, sometimes certifications | Language skills, customer service experience |
| Work Environment | Home-based, flexible hours | Call centers, office settings, remote options |
| Industry Usage | Various industries including tech, healthcare, education | Primarily customer service across sectors |
| Search & Comparison Intent | Job roles emphasizing bilingual skills and remote work | Customer service roles requiring bilingual ability |
While both roles require bilingual skills, Bilingual Remote positions focus on remote work across various industries, often emphasizing language proficiency and flexibility. Bilingual Customer Service Representatives typically work in call centers or office environments, providing support directly to customers. The main difference lies in the work setting and specific job functions, with Bilingual Remote roles offering more flexibility and broader industry applications.
For Bilingual Remote jobs in Isabela, PR, the most frequently searched job titles are:
Cities near Isabela, PR with the most Bilingual Remote job openings:
$16 - $21.75/hr
Full-time
Posted 8 days ago
6.5
Based on 57 frontline employees who took The Breakroom Quiz
28th of 71 rated call and contact centers
Work Location: Remote-NearShore
Job Type: Full-time
About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
Job Description:
Conduct outbound calls and/or campaigns when directed.
Thoroughly document all customer transactions in host system.
Adhere to scheduled shifts to ensure optimal phone coverage.
Ensure compliance to all regulatory guidelines.
Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.
Follow safety guidelines outlined by Illness and Injury Prevention Program.
Specific qualifications for this medical role include:
High School diploma or GED
1 Year Call Center Exp
Six months healthcare claims experience.
Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distraction
Ability to multitask
Specific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change
Get the full story on Breakroom
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