ZipRecruiter

Log In

2

Bilingual French Customer Service Remote Jobs in Decatur, GA

Nexora Talent

Remote- Customer Experience Service

Atlanta, GA · Remote

$15.50 - $21/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Liveops

Remote Spanish Bilingual Customer Service

Decatur, GA · Remote

$15.25 - $19/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Liveops

Remote Spanish Bilingual Customer Service

Acworth, GA · Remote

$13.75 - $17.50/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Liveops

Remote Spanish Bilingual Customer Service

Lithonia, GA · Remote

$14.25 - $17.75/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Liveops

Remote Spanish Bilingual Customer Service

Conyers, GA · Remote

$13.50 - $17/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Liveops

Remote Spanish Bilingual Customer Service

Smyrna, GA · Remote

$15.25 - $19/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

next page

Showing results 1-20

All JobsBilingual French Customer Service JobsBilingual French Customer Service Remote JobsBilingual French Customer Service Remote Jobs in Decatur, GA

Bilingual French Customer Service Remote information

See Decatur, GA salary details

$9

$17

$24

How much do bilingual french customer service remote jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for bilingual french customer service remote in Decatur, GA is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.32 per hour, depending on experience, location, and employer.

What is a bilingual French customer service remote representative?

A Bilingual French Customer Service Remote job involves assisting customers over the phone, email, or chat in both French and English while working from home. Employees in this role handle inquiries, resolve issues, and provide support for products or services. Strong communication skills in both languages and the ability to work independently are essential. This position is popular with companies that serve French-speaking customers but want to offer flexible, remote work arrangements.

What are the key skills and qualifications needed to thrive as a bilingual French customer service remote representative?

To thrive as a Bilingual French Customer Service Remote representative, you need fluency in both French and English, strong communication skills, and prior customer service experience. Familiarity with CRM platforms, ticketing systems, and remote communication tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you stand out in managing diverse customer needs. These competencies are crucial for delivering effective support, ensuring customer satisfaction, and building brand loyalty in a remote, multicultural environment.

What are some common challenges faced by remote bilingual French customer service representatives, and how can they be effectively managed?

Remote bilingual French customer service representatives often face challenges such as maintaining clear communication across different time zones, managing high call volumes, and ensuring accurate understanding of customer concerns in both French and English. To overcome these, it's important to stay organized, utilize collaboration tools for effective team communication, and regularly participate in training sessions to keep language skills sharp. Additionally, setting up a dedicated, distraction-free workspace and adhering to a structured daily routine can help maintain productivity and provide high-quality support to customers.

What is the difference between Bilingual French Customer Service Remote vs Bilingual French Technical Support Remote?

AspectBilingual French Customer Service RemoteBilingual French Technical Support Remote
CredentialsCustomer service certifications, language proficiencyTechnical certifications, product knowledge, language proficiency
Work EnvironmentCall centers, online chat, email supportTechnical troubleshooting via remote tools, online support
Employer & IndustryRetail, telecom, service providersIT, software, hardware companies
Search & Comparison IntentCustomer service roles, remote support jobsTechnical support roles, IT customer assistance

While both roles require bilingual French skills and remote work setup, Bilingual French Customer Service Remote focuses on general customer support, whereas Bilingual French Technical Support Remote involves technical troubleshooting and product-specific assistance. The choice depends on your technical expertise and career interests.

What are popular job titles related to Bilingual French Customer Service Remote jobs in Decatur, GA?

For Bilingual French Customer Service Remote jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Bilingual French Customer Service Remote jobs in Decatur, GA look for?

The top searched job categories for Bilingual French Customer Service Remote jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Bilingual French Customer Service Remote jobs?

Cities near Decatur, GA with the most Bilingual French Customer Service Remote job openings:

Bilingual French Customer Service Remote jobs near you

Client Support Specialist (Bilingual, French)

Infomedia

Atlanta, GA • On-site, Remote

$17.25 - $23.25/hr

Full-time

Posted 13 days ago

Job description

We're looking for a Customer Support Specialist to join our growing support team and help customers successfully use our software products. This role is ideal for someone early in their SaaS support career who enjoys building relationships, enabling knowledge, and collaborating across functions to drive long-term customer success. 

You'll support customers using SimplePart, Microcat EPC, Superservice Triage and Menus, and Infodrive, while collaborating with teams in Atlanta and Detroit. This role provides strong exposure to multiple products, hands-on troubleshooting experience, and knowledge enablement responsibilities. 

Responsibilities

  • Act as a trusted partner to customers, understanding their business needs and helping them achieve success with our products
  • Build and maintain relationships with key customer stakeholders to drive adoption, engagement, and satisfaction
  • Serve as a knowledge enablement resource, creating and maintaining guides, training content, and FAQs for both customers and internal teams
  • Collaborate cross-functionally to communicate customer insights, product challenges, and opportunities for improvement
  • Proactively identify patterns or recurring challenges and provide recommendations to improve customer workflows and experience
  • Support initiatives focused on driving customer success outcomes, including retention, adoption, and engagement metrics
  • Monitor and contribute to customer support KPIs, including first response time, resolution time, customer wait time, and ticket volume, ensuring a balance of quality and efficiency
  • Identify opportunities to streamline ticket handling, improve response frameworks, and reduce friction in customer interactions
  • Participate in coaching, mentoring, and team knowledge-sharing to strengthen organizational capabilities 

Required qualifications 

  • 1-3 years of experience in customer support, customer success, or related client-facing roles
  • Ability to work Noon - 8 pm EST
  • Strong communication and relationship-building skills with the ability to guide customers toward success
  • Comfort with learning and explaining complex software tools and processes
  • Interest in knowledge management, process improvement, and customer enablement
  • Written and spoken fluency in English; Canadian French
  • Experience using ticketing or support tools such as Zendesk, Salesforce, or similar platforms 

Nice to have 

  • Experience supporting SaaS or proprietary software platforms
  • Exposure to automotive, dealership, or related industries
  • Experience working in remote or distributed teams, or multilingual/global support environments
  • Familiarity with analytics or reporting to inform customer success initiatives or operational improvement projects 

Apply